Global Director of Service Design – NYC or LA (Filled)

Title:  Global Director of Service Design

Location:  NYC or Los Angeles based

Job Description:  In this new role, you will champion the design of the customer service experience and end-to-end customer journey, while influencing the future vision of this rapidly growing international e-commerce disruptor.

Requirements:  Must be an experienced service designer, user designer, or customer service program designer from a consultancy or other formal training program.  Experience managing and interfacing with diverse international teams is a major plus.