Boutique Director- Saks NYC
Global Luxury Multi-Category Fashion House in need of strategic and hands on leader to support the Saks NYC business in a Women’s Boutique Director role. This Director is responsible for all aspects of the Boutique including: sales generation, store operations and team and client development along with building strong internal partnership with host store management and sales team.
Responsibilities:
- Responsible for achievement of annual Boutique sales goals across all product categories
- Manage leadership team to develop Sales Associates to meet and exceed expectations around client development and individual sales goals
- Ensure that all Clients experience outstanding service at all times
- Conduct regular management touch base to review performance, operations, and employee relations issues, and to develop overall business strategy
- Oversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgets
- Partner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership Team
- Manage payroll, commercial expenses, and headcount to maintain Boutique Operating Budget
- Organize and coordinate events with Corporate Office to increase traffic in the Boutique and maximize sales
- Develop product knowledge in coordination with Merchants and Training Team
- Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns
- Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contests
- Report on product sell though and client feedback to make recommendations to the Merchandising Team