Boutique Manager-Bloomingdales

  • Full Time
  • New York, NY
  • This position has been filled

Boutique Manager-Bloomingdales NYC

Responsible for all aspects of the Boutique including sales generation, store operations, and team and client development for a global iconic luxury multi-category fashion house.

Tasks and Responsibilities

  • Responsible for the achievement of annual Boutique sales goals across all product categories
  • Lead leadership team to develop Sales Associates to go above and beyond around client development and individual sales goals
  • Ensure that all Clients experience outstanding service at all times
  • Conduct regular management touch bases to review performance, operations, and employee relations issues, and to develop an overall business strategy
  • Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets
  • Partner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership Team
  • Manage payroll, commercial expenses, and headcount to maintain Boutique Operating Budget
  • Prioritize and coordinate events with Corporate Office to increase traffic in the Boutique and improve sales
  • Develop product knowledge in coordination with Merchants and Training Team
  • Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns
  • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows, and contests
  • Report on product sell-through and client feedback to make recommendations to the Merchandising Team
  • Lead all operational processes in partnership with the Operations Manager including Shipping & Receiving, Inventory, and Aftersales to minimize stock loss and increase customer service
  • Adhere to and supervise compliance with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.

Requirements

  • At least 10 +Years of boutique management experience
  • Strong understanding of Luxury Fashion Industry and Luxury Clientele
  • Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, and utilize skills of workforce most appropriately to maximize business results
  • Effectively delegate tasks and follow-up with Department Managers
  • Adjust priorities and manage time wisely in a fast-paced environment
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand the material, and provide instructions to all employees
  • Strong interpersonal, communication, organization and follow-through skills
  • Work a full-time schedule including nights, weekends, and holidays

Company Benefits:

  • Generous perks including discounts on products and clothing allowance
  • Full Medical, Dental and Vision benefit offering
  • Company 401K match
  • Vacation, PTO, Holiday and Sick pay

The role will be offered an annual salary within the range of $135,000 – $165,000, plus opportunity for bonus, eligibility to participate in the Company’s comprehensive benefits plans, along with additional employee discounts and perks.