Boutique Manager-Bloomingdales
Boutique Manager-Bloomingdales NYC
Responsible for all aspects of the Boutique including sales generation, store operations, and team and client development for a global iconic luxury multi-category fashion house.
Tasks and Responsibilities
- Responsible for the achievement of annual Boutique sales goals across all product categories
- Lead leadership team to develop Sales Associates to go above and beyond around client development and individual sales goals
- Ensure that all Clients experience outstanding service at all times
- Conduct regular management touch bases to review performance, operations, and employee relations issues, and to develop an overall business strategy
- Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets
- Partner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership Team
- Manage payroll, commercial expenses, and headcount to maintain Boutique Operating Budget
- Prioritize and coordinate events with Corporate Office to increase traffic in the Boutique and improve sales
- Develop product knowledge in coordination with Merchants and Training Team
- Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns
- Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows, and contests
- Report on product sell-through and client feedback to make recommendations to the Merchandising Team
- Lead all operational processes in partnership with the Operations Manager including Shipping & Receiving, Inventory, and Aftersales to minimize stock loss and increase customer service
- Adhere to and supervise compliance with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.
Requirements
- At least 10 +Years of boutique management experience
- Strong understanding of Luxury Fashion Industry and Luxury Clientele
- Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, and utilize skills of workforce most appropriately to maximize business results
- Effectively delegate tasks and follow-up with Department Managers
- Adjust priorities and manage time wisely in a fast-paced environment
- Communicate in a clear, concise, understandable manner, and listen attentively to others, understand the material, and provide instructions to all employees
- Strong interpersonal, communication, organization and follow-through skills
- Work a full-time schedule including nights, weekends, and holidays
Company Benefits:
- Generous perks including discounts on products and clothing allowance
- Full Medical, Dental and Vision benefit offering
- Company 401K match
- Vacation, PTO, Holiday and Sick pay
The role will be offered an annual salary within the range of $135,000 – $165,000, plus opportunity for bonus, eligibility to participate in the Company’s comprehensive benefits plans, along with additional employee discounts and perks.