Client Relations Manager – 5th Ave

  • Full Time
  • New York, NY
  • This position has been filled

NYC Flaship Icon Luxury Multi-Category Brand in need of a Client Relations Manager for their 5th Avenue location.

The CRM Manager will be responsible for partnering with the Boutique Director/Manager to create a clienteling culture and drive client growth while also helping to plan and execute client initiatives for each client’s before, during and after service activities. They support the sales and management teams with CRM, Special Events, Client Development activities that are aligned with corporate strategies and ensure proper follow-up is conducted by each sales associates with their clients.

Requirements:

  • Experience in Retail, preferably in a luxury environment
  • Strong client focus mindset
  • Sense of initiative and commercial creativity with fashion sensitivity
  • Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand
  • Strong interpersonal, communication, organization and follow-through skills