Director of Retail
Director of Retail Operations (REMOTE)
#1 Street-Wear Resale brand with 14 exsisting stores across the US looking to hire newly created Director of Retail Operations position leading all store and retail operations across chain with the ability to be remote but with heavy travel to stores, around 70% tio start (ideal candidate would be someone that would be in close proximity to a location already exsiting).
Must have experience running high-volume, multi-unit retail brick and mortar businesses. Looking to grow to 30 store chain by end of 2023.
Key Responsibilities:
- Manage all store growth and operations of new store openings/logistics/hiring/sales/KPIS.
- Identify top talent and work to add layers on in management with DMs and Regionals for future suport and succession planning.
- Motivate and lead with compassion and empathy but able to mentor, coach and re-align expectations as needed, holding team to high-standards. A leader who can help team evolve and grow professionally.
- Front-Facing hands on business leader, working one on one with managers to set sales, service and operational standards and excellence to ensure consistency through out the business.
- Experienced in client development strategies, a keen eye for visual merchandising standards, and access to training and development programs
- Extensive sales background is key, proven track record in working with stores to drive sales and grooming the future of the brand talent
- A coach for stores on better practices around scheduling, operations, managing P&L, auditing business transactions, control expenses, order packaging inventory etc.
- Smaller team- DOR will handle all aspects of the retail store business needs until store consistency met.
- Liasion with HR partners on any ER issues.
- Reporting to Founder.