General Manager
Women’s Advanced Contemporary RTW and Accessories brand in need of a passionate, people centric General Manager to oversee brand Venice Beach location.
Benefits include medical, dental, vision, life, disability; sick (plus additional Covid leave), vacation, and holiday pay; commuter benefit, 401k, bonus, clothing allowance, and generous employee
discount.
Looking for mission and values-aligned candidates who respect each other and foster an open and supportive environment. Brand culture is a team of highly motivated team players who thrive in fast paced, nimble environments.
5+ yrs specialty retail experience, 2+ yrs in a store manager or general manager role Contemporary brand experience; Clienteling and Luxury experience a plus with a proven ability to successfully lead a product and customer centric sales environment. Dependable and trustworthy with all responsibilities possessing strong leadership, organization, written and verbal communication skills
Responsibilities:
- Monitor, track, and communicate trends and opportunities of key business metrics. Develop strategies and action plans to drive store improvement, productivity, and profitability
- Plan and manage payroll spend; create strategic schedules to support business plans, ensure integrity of time and attendance with store performance, volume, and productivity in mind
- Lead by example, demonstrating integrity and consistency of brand values at all times
- Recruit, onboard, and develop store employees by providing regular feedback, coaching, and counseling
- Support and coach team members in delivering the brand sales and positive customer service experience; Identify and collaborate on new training initiatives
- Meet individual sales goals and build and cultivate client relationships and ensure team sales goals are met
- Demonstrate strong product knowledge and ensure team members are trained and prepared as product experts
- Provide customized virtual and in-person styling services
- Develop and implement visual merchandising directives and tests
- Liaise with HQ partners to establish and drive marketing initiatives, technology updates, inventory reconciliations, etc.
- Ensure operational excellence in policies and procedures
- Support current and new retail locations, as needed (if applicable)