General Manager-Marin Country Mart
General Manager-Marin Country Mart
New Store Opening 3/24!
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standards, including
the store’s shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities: Sales, Staffing, Networking, Operations, Clienteling, Styling
- Creates an outstanding sales and Customer Service environment
- Strives for sales excellence and results
- Sets and evaluates weekly, monthly and seasonal goals for staff
- Works with customers and models excellent customer service and Clienteling skills
- Maximizes sales through strong floor supervision skills
- Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
- Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
- Networks in industry to recruit and hire high quality management and sales-oriented associates
- Fills all levels of open positions within the store in an urgent and timely manner
- Ensures adequate staff is available to meet business needs – schedules accordingly
- Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
- Administers company personnel programs including appropriate performance reviews,compensation and employment records
- Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
- Documents employee performance in a timely manner
- Creates enthusiasm and excitement within store to motivate high performance teams
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
- Identify and communicate product concerns in a timely manner
- Communicate inventory needs to support the business goal
Brand Styling
- Knowledge of current fashion trends and styles
- Appreciation and demonstration of an overall finished fashion look
- Comfortable with being on camera for social media purposes (both stills and video)
- Able to fluidly discuss product and fashion on camera
Brand Benefits and Perks:
- 401K contribution and match
- Full benefits, medical, dental, vision
- Generous PTO and Sick/Holiday pay
- Base salary plus monthly bonus on store sales