General Manager-Marin Country Mart

General Manager-Marin Country Mart
New Store Opening 3/24!

The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standards, including
the store’s shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.

Responsibilities: Sales, Staffing, Networking, Operations, Clienteling, Styling

  • Creates an outstanding sales and Customer Service environment
  • Strives for sales excellence and results
  • Sets and evaluates weekly, monthly and seasonal goals for staff
  • Works with customers and models excellent customer service and Clienteling skills
  • Maximizes sales through strong floor supervision skills
  • Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
  • Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
  • Networks in industry to recruit and hire high quality management and sales-oriented associates
  • Fills all levels of open positions within the store in an urgent and timely manner
  • Ensures adequate staff is available to meet business needs – schedules accordingly
  • Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
  • Administers company personnel programs including appropriate performance reviews,compensation and employment records
  • Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
  • Documents employee performance in a timely manner
  • Creates enthusiasm and excitement within store to motivate high performance teams
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
  • Identify and communicate product concerns in a timely manner
  • Communicate inventory needs to support the business goal

Brand Styling

  • Knowledge of current fashion trends and styles
  • Appreciation and demonstration of an overall finished fashion look
  • Comfortable with being on camera for social media purposes (both stills and video)
  • Able to fluidly discuss product and fashion on camera

Brand Benefits and Perks:

  • 401K contribution and match
  • Full benefits, medical, dental, vision
  • Generous PTO and Sick/Holiday pay
  • Base salary plus monthly bonus on store sales