Market Manager- Fine Jewelry and Watches
Job Title: Market Supervisor – Luxury Jewelry
Company Overview:
Our client, a prestigious retailer specializing in luxury jewelry with a distinguished legacy of craftsmanship and exceptional customer service. With a commitment to excellence and an extensive collection of exquisite pieces, this jeweler, has established itself as a premier destination for those seeking timeless elegance and sophistication.
Position Overview:
Our client is seeking a dynamic and experienced Market Supervisor to oversee three large-volume luxury jewelry stores in the Texas market. The Market Supervisor will play a pivotal role in driving sales, ensuring operational efficiency, and maintaining the highest standards of customer experience across all retail locations. Reporting directly to the owner of the company, the Market Supervisor will be responsible for leading and motivating a team of retail professionals to achieve sales targets and uphold the brand’s reputation for excellence.
Responsibilities:
- Provide strong leadership and guidance to store managers and staff to ensure alignment with company goals and objectives. Foster a culture of teamwork, accountability, and continuous improvement.
- Drive sales growth and profitability by implementing effective sales strategies, monitoring performance metrics, and identifying opportunities for improvement. Develop and execute action plans to maximize sales and meet targets.
- Oversee all aspects of retail operations, including inventory management, merchandising, visual presentation, and store maintenance. Ensure compliance with company policies, procedures, and standards of excellence.
- Uphold the brand’s commitment to delivering exceptional customer service at every touchpoint. Train and coach team members on best practices for engaging with customers, building relationships, and exceeding expectations.
- Recruit, hire, train, and develop top talent within the market. Conduct performance evaluations, provide constructive feedback, and support professional growth and development opportunities for team members.
- Bring a proactive and entrepreneurial mindset to the role, continuously seeking out innovative ideas and solutions to drive business success. Identify market trends, competitive threats, and opportunities for expansion or improvement.
- Lead by example by actively engaging with customers on the sales floor, providing personalized assistance, and fostering a welcoming and luxurious shopping environment. Roll up your sleeves and work alongside the team to drive sales and deliver exceptional service.
Qualifications:
- Minimum of 5 years of retail management experience, preferably in the luxury or high-volume retail sector.
- Proven track record of success in driving sales and achieving targets in a retail environment.
- Strong leadership abilities with the ability to inspire and motivate a team.
- Excellent communication, interpersonal, and problem-solving skills.
- Entrepreneurial mindset with a passion for innovation and continuous improvement.
- Hands-on approach with a willingness to actively engage with customers and work on the sales floor.
- Flexibility to travel between store locations within the Texas market as needed.
- Knowledge of luxury jewelry products and industry trends is a plus.
- Must be able to pass a background check including a drug test
Benefits:
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits package
- Retirement savings plan
- Opportunities for career growth and advancement within a prestigious retail organization
- Relocation package
Join this amazing company and play a key role in shaping the future of luxury retail in the Texas market. If you are a results-driven leader with a passion for excellence and a commitment to delivering exceptional customer experiences, we want to hear from you! Apply now to be considered for this exciting opportunity.