Regional Wholesale Manager-Midwest/West

  • Full Time
  • , TX
  • This position has been filled

Regional Territory Manager – Midwest & West
Fine Jewelry & Accessories
Dallas, Texas-based (Remote with travel)
Region: IL, WI, ND, SD, MO, IA, NE, KS,OK, LA,MN, TX.

The main responsibility of the Wholesale Regional Sales Manager – South is to partner with the Wholesale Director to ensure that all customers are provided product and service information, and that product and service issues are addressed and resolved effectively. Impact sales through account development and augmentation.

Essential Job Functions:

  • Monitor and impact sales per account: sales cycle, reports
  • Promote special programs and packages to accounts: ShopnShop, coop, holiday promotions, etc.
  • Travel with Sales Representatives to visit active accounts and open new, prospective accounts.
  • Help and inspire retailers to promote the brand on their social media accounts.
  • Manage reporting: set weekly and monthly goals and maintain accurate sales reporting.
  • Assist the Wholesale Director with all aspects of the business.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Attend shows, both local and national (3-4 times a year). Help with show set up and work with active and new customers.
  • Special projects as assigned: trade shows, SNS, prospecting, damages, picking orders/shipping, etc.
  • Work directly with the Wholesale Director to create annual and quarterly business plans to drive revenue growth across portfolios of accounts.
  • Meet monthly with the Wholesale team to discuss progress, pitfalls, and support level needed from the department.
  • Manage sales rep with their accounts and prospects
  • Manage customer orders and order status by partnering with customer service.
  • Conduct new account research.
  • Prepares sales and promotional program forecasts.
  • Knowledge of order process and SAP operations.
  • Building and maintaining strong, long-lasting relationships with customers and buyers.

Qualifications and Education Requirements:

  • 3-5 years sales experience in jewelry wholesale division or fashion industry preferred.
  • Computer Proficiency Required: MS Excel, Word, PowerPoint, Outlook and SAP.
  • Ability to work in a fast paced environment.
  • Product knowledge inclination.
  • Market knowledge.
  • Conflict resolution.
  • Multi-tasking.
  • Documentation and analyzing information skills.
  • Strong customer service skills and demonstrated creativity/ability to manage customer expectations.
  • Resolves issues in a positive, professional manner.
  • Travel 50-75% of the time

Company information

  • Iconic fine & fashion jewelry brand with unique & distinctive style, working in semi-precious & fashion jewelry materials.
  • European brand, with over 30 years of success enjoying positive growth in the US.

Leadership & Culture

  • This position reports to the Wholesale Director
  • Hybrid – work from home when not traveling the region
  • 40-60% travel

Benefits and appreciation

  • Medical, Dental, Vision, Life & Disability Insurance
  • Up to 15 days PTO annually (10 days vacation accrued and other)
  • Proficient Spanish is a plus but not required