Showroom Manager- Madison Avenue

  • Full Time
  • New York, NY
  • This position has been filled

SHOWROOM & SALES MANAGER
Madison Avenue NYC

Highly-sought after home and design brand in need of a Showroom and Sales Manager for their Flagship NYC location.
This brand is known for providing luxury for your home without compromising quality thus forever changing how people design and shop for their homes. Each offering has his signature aesthetic–refined design paired with a singular appreciation of texture. The brand creator’s vision is a lifestyle destination for those who desire the best quality, design, and service to enhance their lives and create a sanctuary within their home.

RESPONSIBILITIES:

Sales & Leadership

  • Lead and develop a team of engaged salespeople, helping them to perform at their best, growing them in technique and performance, and ensuring they close sales.
  • Create a structure for the team to operate within, including clear expectations, record keeping, scheduling, and showroom presentation.
  • Responsible for communicating sales goals to team members and ensuring the showroom hits weekly and monthly targets.
  • Assign and follow all leads on-a-daily basis and work with team members to see all leads through to close and provide recaps.
  • Lead daily meetings with the team to review drafts and orders and make calls with team members to close difficult sales.
  • Own all leads in the CRM system, including abandoned checkouts and website swatch lead.
  • Check every order for accuracy and potential add-ins.
  • Maintain fair and honest competition between the salespeople, avoiding personal competition.
  • Manage various personalities and resolve conflicts within the sales team, utilizing effective conflict resolution strategies and exhibiting strong leadership skills to maintain order and foster a cohesive work environment.
  • Build an educational and impactful training program with a focus on growing team members sales skills.
  • Partner with the Head of Showrooms & Sales to oversee recruitment and hiring of the sales team.
  • Lead by example, demonstrating integrity and consistency of the brand at all times.

Showroom

  • Maintain the visual presentation of the showroom, including core product maintenance.
  • Responsible for staffing the showroom and sales floor strategically on-a-daily basis.
  • Responsible for showroom inventory, including the availability of all samples and tracking samples once they leave the showroom.

Brand Growth

  • Maintain relationships with the company’s best clients and bring in new trade accounts.
  • Research and bring in business from other territories.
  • With the support of the marketing team, host ongoing gatherings with top designers and clients and provide gifts to top designers and clients.
  • Encourage the team to attend events on behalf of the company and make phone calls.

REQUIREMENTS

  • Bachelor’s degree
  • 3-5 years of related experience, preferably in a home/design or retail management role. Experience in luxury preferred.
  • Must be proactive, energize others and go above and beyond the call of duty.
  • Must be professional, self-motivated, solution-oriented and demonstrate initiative.
  • Excellent organizational skills, extremely detail-oriented.
  • Ability to multi-task and work in a fast-paced, goal and deadline-driven environment.
  • Accessible during non-office work hours including nights and weekends, if necessary.
  • Proficient with MS Office Suite, Adobe Creative Suite, Gmail and Apple products.

Benefits & Pay
Full Medical, Dental and Vision with employer contribution
PTO/Vacation
Salary range 80-90K base plus generous commission opportunities (around 130-140K all in)