Sr. Boutique Director (Beverly Hills)

Senior Boutique Director-Beverly Hills
Women’s and Men’s Multi-Universe

The Senior Boutique Director is responsible for all aspects of the Boutique including: sales generation, store operations and team and client development in this global men’s and women’s multi-category high-profile destination location on Rodeo Drive.
The role reports into the Sr. Regional Director for the West Coast with 5 Direct Reports in the building including all Department Managers, Client Experience and Operations. The ideal candidate profile has multi-million dollar volume experience, a deep understanding of how to lead and navigate a high performing sales team with emotional intelligence and an acute sense of detail in all aspects of the business.
(relocation possible for right candidate)

Responsibilities:

  • Responsible for achievement of annual flagship sales goals across all product categories
  • Lead leadership team to develop Sales Associates to go above and beyond around client development and individual sales goals
  • Ensure that all Clients experience outstanding service at all times
  • Conduct regular management touchbases to review performance, operations, and employee relations issues, and to develop overall business strategy
  • Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets
  • Partner with Human Resources to oversee recruitment and hiring of Sales and Leadership Team
  • Manage payroll, commercial expenses, and headcount to maintain Operating Budget
  • Prioritize and coordinate events with Corporate Office to increase traffic and improve sales
  • Develop product knowledge in coordination with Merchants and Training Team
  • Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns
  • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contests
  • Report on product sell though and client feedback to make recommendations to the Merchandising Team.
  • Problem solve and develop strategies that support the Boutique’s service, efficiency, and productivity

Requirements:

  • At least 10 +Years of boutique management experience
  • Strong understanding of Luxury Fashion Industry and Luxury Clientele
  • Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results
  • Effectively delegate tasks and follow-up with Department Managers
  • Adjust priorities and manage time wisely in a fast-paced environment
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
  • Strong interpersonal, communication, organization and follow-through skills
  • Work a full-time schedule including nights, weekends, and holidays
  • Travel as needed
  • Operate all equipment vital to perform the job
  • Ability to understand and apply all company policies and procedures

Benefits and Compensation:

The role will be offered an annual salary within the range of $180,000 – $200,000, plus opportunity for bonus, eligibility to participate in the Company’s comprehensive benefits plans, along with additional employees discounts and perks.