Sr. Boutique Director (Beverly Hills)
Senior Boutique Director-Beverly Hills
Women’s and Men’s Multi-Universe
The Senior Boutique Director is responsible for all aspects of the Boutique including: sales generation, store operations and team and client development in this global men’s and women’s multi-category high-profile destination location on Rodeo Drive.
The role reports into the Sr. Regional Director for the West Coast with 5 Direct Reports in the building including all Department Managers, Client Experience and Operations. The ideal candidate profile has multi-million dollar volume experience, a deep understanding of how to lead and navigate a high performing sales team with emotional intelligence and an acute sense of detail in all aspects of the business.
(relocation possible for right candidate)
Responsibilities:
- Responsible for achievement of annual flagship sales goals across all product categories
- Lead leadership team to develop Sales Associates to go above and beyond around client development and individual sales goals
- Ensure that all Clients experience outstanding service at all times
- Conduct regular management touchbases to review performance, operations, and employee relations issues, and to develop overall business strategy
- Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets
- Partner with Human Resources to oversee recruitment and hiring of Sales and Leadership Team
- Manage payroll, commercial expenses, and headcount to maintain Operating Budget
- Prioritize and coordinate events with Corporate Office to increase traffic and improve sales
- Develop product knowledge in coordination with Merchants and Training Team
- Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns
- Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contests
- Report on product sell though and client feedback to make recommendations to the Merchandising Team.
- Problem solve and develop strategies that support the Boutique’s service, efficiency, and productivity
Requirements:
- At least 10 +Years of boutique management experience
- Strong understanding of Luxury Fashion Industry and Luxury Clientele
- Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results
- Effectively delegate tasks and follow-up with Department Managers
- Adjust priorities and manage time wisely in a fast-paced environment
- Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
- Strong interpersonal, communication, organization and follow-through skills
- Work a full-time schedule including nights, weekends, and holidays
- Travel as needed
- Operate all equipment vital to perform the job
- Ability to understand and apply all company policies and procedures
Benefits and Compensation:
The role will be offered an annual salary within the range of $180,000 – $200,000, plus opportunity for bonus, eligibility to participate in the Company’s comprehensive benefits plans, along with additional employees discounts and perks.