Wholesale Regional – FL

  • Full Time
  • Miami, FL
  • This position has been filled

Regional Sales Manager-Fine & Fashion Jewelry
FL Based- Spanish Speaking Required
Territory covering Puerto Rico & Caribbean and Florida.

Brand Profile:
Heritage and iconic brand fashion jewelry brand was founded in the late 1990s by a group of designers who resolved to establish a brand of fashion jewelry and accessories that would break all existing molds. The project was based on the creation of pieces with a unique and distinctive style, which soon became known for their flair and innovation.
This fusion of tradition and modernity was the breeding ground for a new and different brand, steeped in a spirit of craftsmanship and signaling exclusivity through its design and quality.

RESPONSIBILITIES:


The main responsibility of the Regional Sales Manager is to partner with the Wholesale Director to ensure that all customers are provided product and service information, and that product and service issues are addressed and resolved effectively. Impact sales through account development and augmentation.

  • Monitor and impact sales per account: sales cycle, reports
  • Promote special programs and packages to accounts: Shop-In-Shop, coop, holiday promotions, etc.
  • Travel with Sales Representatives to visit active accounts and open new, prospective accounts.
  • Help and inspire retailers to promote the brand on their social media accounts.
  • Manage reporting: set weekly and monthly goals and maintain accurate sales reporting.
  • Assist the Wholesale Director with all aspects of the business.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Attend shows, both local and national (3-4 times a year). Help with show set up and work with active and new customers.
  • Special projects as assigned: trade shows, SNS, prospecting, damages, picking orders/shipping, etc.
  • Work directly with the Wholesale Director to create annual and quarterly business plans to drive revenue growth across portfolios of accounts.
  • Meet monthly with the Wholesale team to discuss progress, pitfalls, and support level needed from the department.
  • Manage sales rep with their accounts and prospects
  • Manage customer orders and order status by partnering with customer service.
  • Conduct new account research.
  • Prepares sales and promotional program forecasts.
  • Knowledge of order process and SAP operations.
  • Building and maintaining strong, long-lasting relationships with customers and buyers.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • 3-5 years sales experience in jewelry wholesale division or fashion industry preferred.
  • Computer Proficiency Required: MS Excel, Word, PowerPoint, Outlook and SAP.
  • Ability to work in a fast paced environment.
  • Product knowledge inclination.
  • Market knowledge.
  • Conflict resolution.
  • Multi-tasking.
  • Documentation and analyzing information skills.
  • Strong customer service skills and demonstrated creativity/ability to manage customer expectations.
  • Resolves issues in a positive, professional manner.
  • Travel 50-75% of the time.

PREFERRED SKILLS:

  • Computer Literacy (Excel, Word, PowerPoint)
  • Fluent in Spanish