Job Title: Director of Retail and Operations – US Expansion
Location: United States (with travel across US markets)
La DoubleJ is a Milan-based lifestyle brand known for its vibrant prints, joyful aesthetic, and commitment to craftsmanship. As we expand our retail footprint in the United States, we seek an experienced Director of Retail and Operations to spearhead this growth, ensuring a seamless brand experience while driving operational excellence and profitability.
Position Overview:
The Director of Retail and Operations will be responsible for launching and managing new retail locations across the United States, setting up operational frameworks, and ensuring alignment with La DoubleJ’s brand vision and global standards. This role requires a strategic leader who can navigate the nuances of luxury retail expansion while fostering collaboration between the US team and our headquarters in Italy.
Key Responsibilities:
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Retail Expansion Strategy: Develop and execute a roadmap for La DoubleJ’s retail expansion across the US, including market analysis, site selection, and store openings.
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Store Operations: Establish operational policies and procedures to ensure efficiency, high performance, and an exceptional customer experience in all US retail locations.
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Sales & Performance: Drive retail sales through strategic initiatives, visual merchandising, and localized customer engagement programs.
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Team Leadership: Recruit, train, and mentor retail teams, fostering a high-performance culture aligned with La DoubleJ’s brand ethos.
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Cross-functional Collaboration: Act as a liaison between US retail operations and the global team in Italy, ensuring brand consistency, inventory management, and seamless communication.
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Customer Experience & Brand Representation: Ensure that every store embodies La DoubleJ’s vibrant identity, delivering an immersive and elevated shopping experience.
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Financial & KPI Management: Set and track retail performance goals, budgeting, and financial forecasting to ensure profitability and long-term growth.
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Omnichannel Integration: Work closely with e-commerce and marketing teams to create a cohesive online and offline brand experience.
Qualifications:
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10+ years of experience in retail operations, preferably within the luxury or contemporary fashion sector.
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Proven track record of successfully launching and scaling retail stores in the US.
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Strong leadership skills with experience managing multi-store operations and diverse teams.
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Excellent communication and cross-cultural collaboration skills; ability to work seamlessly with teams in Italy.
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Deep understanding of the US retail landscape, consumer behavior, and operational best practices.
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Experience with P&L management, budget planning, and retail performance analytics.
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Ability to travel frequently within the US and to Italy as needed.
Why Join La DoubleJ?
This is a unique opportunity to be at the forefront of La DoubleJ’s US expansion, shaping the future of the brand’s presence in a dynamic and growing market. If you are a strategic and hands-on leader with a passion for luxury retail, global collaboration, and vibrant aesthetics, we would love to hear from you!
We have an open opportunity due to an internal promotion! A rare opportunity to be apart of Greenwich's most exclusive luxury interior design team! We are seeking a Showroom Manager to oversee Greenwich's top design team working to furnish the homes of the most elite residents. If you are someone looking to align yourself with a family culture where 75% of the team has been there 15-20 years, this is for you! Open to potential candidates in the luxury space coming from interior design, residential showrooms, real estate, and other luxury brands.
The Showroom Manager will have about 5 years of experience in a relationship driven environment within the luxury space. You must be excited to oversee and motivate a senior sales team. Must be creative and have a strong passion for home furnishings.
Store Director - Luxury Flagship Location- Miami
Are you ready to lead a high-profile, high-revenue location within the world of luxury retail? We’re seeking an experienced and passionate Store Director to oversee an elite, high volume flagship location specializing in the finest jewelry on the market.
What You’ll Do:
- Lead a premier retail environment serving ultra-high-net-worth individuals, ensuring a top-tier client experience.
- Drive results through strategic networking, hosting exclusive events, and building strong relationships with high-profile clientele.
- Collaborate within a hands-on, communicative team dedicated to growth and excellence.
- Thrive in a dynamic, public company culture that values open communication and accountability to stakeholders.
What We Offer:
- Career Advancement – Join a company experiencing substantial growth, with a proven track record of successful mergers and acquisitions and ambitious plans for the future.
- Growth-Driven Culture – Be part of a passionate, hands-on team where you can make a real impact.
- High-Visibility Role – This position offers the chance to grow with a respected luxury brand at a destination location for the most discerning clients.
If you're a driven leader who loves networking, creating unforgettable experiences, and working in a dynamic, growth-focused environment, we’d love to connect. Join us in redefining luxury retail and elevating your career to new heights.
Requirements:
- Proven experience leading in luxury retail or a high-end customer-facing environment
- Strong communication and interpersonal skills with a passion for networking
- A track record of managing high-net-worth client relationships
- Demonstrated success in achieving and exceeding sales goals in a competitive market
Data Analytics Business Manager
Hybrid NYC Based
Are you passionate about leveraging data to drive business decisions and consumer insights?
A growing and ICONIC celebrity global beauty brand is seeking a skilled Data Analytics Business Manager to play a key role in empowering our organization through actionable analytics, efficient reporting, and cutting-edge tools.
This role is ideal for a data-driven professional looking to grow their expertise and take ownership of impactful projects within a dynamic and fast-paced environment.
Key Responsibilities:
- Formulate hypotheses and conduct in-depth analyses to uncover actionable insights that inform strategic business decisions.
- Provide measurement recommendations to ensure a continual feedback loop that aligns initiatives with business goals.
- Leverage qualitative and quantitative data to enhance understanding of consumer behavior and trends.
- Develop and maintain core data models in dbt to expand analytics capabilities and ensure reliable data pipelines.
- Manage and optimize the self-service analytics platform (Looker), enabling teams to make data-driven decisions efficiently.
- Design executive dashboards to monitor performance, identify insights, and pinpoint areas of opportunity.
- Train and support internal teams to use Looker’s self-service features for custom dashboards and analyses through training sessions and documentation.
- Collaborate with internal and external cross-functional teams to identify and streamline manual processes, driving efficiency.
Key Metrics for Success:
- Actionable insights that inform strategic decisions.
- Delivery of accurate, reliable, and timely reports.
- Efficient completion of key projects and tasks.
Skills & Experience:
- 2–4 years of experience in an analytical role, with a strong ability to identify patterns within complex data sets.
- Proficiency in SQL and Excel, with experience in data visualization tools such as Looker or Tableau.
- Prior experience working with e-commerce or consumer data preferred.
- Strong analytical skills with an eye for accuracy and detail.
- Experience in marketing and product analytics is a plus
- Experience working with dbt is a plus
- Excellent written and oral communication skills, with experience presenting insights to stakeholders
- Self-starter who thrives in a fast-paced, dynamic environment
- Inquisitive mindset, with a drive to understand the “why” behind the data
Growth Opportunities:
- Development of technical skills through hands-on, impactful projects.
- Expanded scope of responsibilities and ownership within analytics and reporting.
- Opportunity to advance into an Assistant Manager or Manager-level role within 1–2 years.
What We Offer:
- A collaborative and inclusive environment where data-driven decision-making is at the core of our success.
- Comprehensive benefits, including health and wellness programs, professional development opportunities, and a competitive compensation package.
- The chance to work with a forward-thinking team passionate about driving innovation and delivering value through analytics.
Luxury Consumer Product Goods Brand
NYC Based-5 Days in Office
-Oversee US Boutique network for established European luxury house
-Be a positive agent of change, as the company makes bold changes to align for future growth
-Hands-on oversight of stores, coast to coast
Company Information:
-Heritage luxury brand, synonymous with innovation, craftsmanship and quality
-Full NY- based leadership team for NA business, this role has a "seat at the table" for strategic commercial decisions
-Brand and product selection bridges multiple categories of luxury products and styles from classic to modern
Leadership and Culture:
-Highly entrepreneurial and creative while respecting brand heritage and unwavering commitment to product quality and exceptional client experience
-Innovation and hands-on leadership valued, to develop store teams toward excellence
Requirements:
-Successful multi-store leadership of 5+ retail boutiques including locations in flagship markets
-Quantifiable history of achieving results in key business KPIs and employee retention/satisfaction
-Passion for developing client-centric retail environments and teams, maximizing CRM data
Benefits and Appreciation
-Competitive salary with strong bonus program
-Full benefits suite
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Head of Human Resources
Westside, NYC
Head of Human Resources
- Lead & prepare a department of 3+ for aggressive retail expansion in The Americas
- Introduce strategies & improvements for long-term talent development & employee satisfaction
- This role reports to the President and is a member of the senior leadership team
- 5+ years in HR leadership in a premium retail organization required; fashion brand experience strongly preferred
- Experience with serving retail teams in US, Canada, Puerto Rico & LATAM
Company information
- Globally successful advanced contemporary fashion brand
- Spacious NY office; 3 days in office, 2 days WFH
Leadership & Culture
- Core values: timeless fashion, meaningful standards on social & environmental issues
- International brand with HQ overseas; US subsidiary experience is essential
- Entrepreneurial culture
Benefits & Appreciation
- Salary $190k or higher based on relevant experience
- Full suite of employee benefits
- Generous employee discount
- Clothing allowance includes access to newest collections
Wholesale Account Manager (North America)
Location: NYC-Based (Hybrid)
*Less than 30% travel as needed
Step into the world of modern luxury beauty—where high-performance meets clean innovation. This brand is redefining the beauty industry with clinically validated, highly efficacious products designed for those who seek uncompromising quality, inclusivity, and effortless sophistication.
With a digital-first, global presence, this award-winning brand is growing rapidly and looking for a dynamic Wholesale Account Manager to drive sales, build key retail partnerships, and expand market share. If you're passionate about elevating beauty routines and bringing luxury performance to the clean beauty space, this is your opportunity to make an impact.
What You’ll Do:
✅ Account Management: Develop and maintain strong relationships with wholesale accounts, ensuring seamless operations and exceptional customer service.
✅ Sales & Growth: Identify new opportunities, negotiate contracts, and drive revenue growth.
✅ Market Insights: Stay ahead of trends and collaborate with internal teams to optimize sales strategies.
✅ Order & Logistics: Oversee order fulfillment and troubleshoot logistical challenges to ensure timely product delivery.
✅ Strategic Expansion: Scout new wholesale opportunities and strengthen the brand’s presence in key markets.
What You Bring:
✔️ 3+ years in account management, wholesale, or sales (beauty industry preferred)
✔️ Strong negotiation and relationship-building skills
✔️ Data-driven mindset with experience in market analysis and reporting
✔️ Ability to manage multiple accounts and work cross-functionally with internal teams
✔️ Proficiency in CRM tools & Microsoft Office Suite
Why Join?
✨ Be part of a global, luxury beauty brand redefining clean beauty standards
✨ Collaborate with a passionate, innovative team
✨ Competitive salary with growth opportunities
If you're ready to bring your expertise to a trailblazing beauty brand, we’d love to hear from you.
Salary$95-$115K based on experience.
STORE MANAGER
Luxury Women's Fashion and Accessories Brand
We are seeking a highly motivated and client-driven manager to set the pace and tone for the experience who possesses a passion for fashion and luxury, sales aptitude, leadership skills, and top-notch customer management practices.
This Store Manager will also support the increase of the brand’s footprint in their local market and provide an excellent customer experience that is required from the brand holding the teams accountable and is also responsible for the team's building and developing of client relationships, supporting the team in the optimization of the global sales performance, directly managing the top/ VIP customers, increasing customer service standards, and working for the continuous development of the team’s product knowledge and selling skills
Responsibilities:
• Guarantees and actively participates in managing customer relationships, ensuring a high level of satisfaction, coordinating the store team, and implementing guidelines set by the store manager
• Expand and increase new client database while maintaining existing relationships with a loyal client base to promote customer loyalty, as well as partnering with the dos to focus on top VIPS
• Support to manage CRM KPIs set by retail management, ensuring that the necessary customer data is collected to contribute to the CRM reporting and strategy
• Support and with all in-store marketing events, working in tandem with the marketing team
• Directly manages the relations with top/VIP customers
• Provides monthly touch bases with the sales team regarding their client's outreach, follow-up, and new customer acquisition
• Continuously supports the business in team management directly related to coaching and feedback
• Ensures that all internal procedures are implemented and met
• Oversees visual merchandising practices and standards, ensuring that the store and the product image are aligned with the central visual guidelines
• Partner with the regional visual merchandising team, help to support and execute the visual merchandising guidelines, practices, and standards to ensure that the store windows, display, product and store image is in line with corporate and HQ guidelines
• Manages all security procedures are properly executed, relaying all communication to the store manager
• Training store teams on loss prevention
• Supervises stock-level activities, and is solution minded with challenges as it relates to stock and back of house matters
• Operational excellence optimization of the stockroom, to guarantee that the back of the house is designed and set up to support the front of the house efficiently
• High attention to the care of all the products and materials in the stockroom are upheld to company standards at all times
• Daily closings, and inventory procedures based on the company guidelines
Benefits:
• dental insurance
• health insurance
• vision insurance
• paid time off
Supplemental pay types:
• bonus pay monthly on store goals
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Access Acquisition & Partnership Professional
Midtown Manhattan
Experience & Access Partnership Specialist
- Source high-value experiences & products (travel, VIP access, memorabilia, etc)
- Build a high turnover inventory that appeals to our affluent clients, while supporting meaningful causes
- Requires 5+ years in luxury procurement, partnerships, sourcing of exceptional experiences
Company information
- Join the leading marketplace for purpose-driven high value opportunities
- Full time, 3 days in our Midtown Manhattan office
Leadership & Culture
- Report to the Vice President of Business Development
- A positive company culture that encourages career growth
- All sales benefit a variety of non-profit & charity partners
Benefits and appreciation
- Full slate of benefits including medical, dental, vision, and 401k
- PTO, corporate holidays, 2 days’ work from home
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Vice President of Business Development
Location: Can be US-based: Remote (NY Tri-State Preferred)
Industry: SaaS for Retail Jewelry Stores
About the Role:
An innovative SaaS company transforming the retail jewelry industry is seeking a Vice President of Business Development to lead sales, drive strategic partnerships, oversee trade show participation, and support customer onboarding. This is an exciting opportunity to join a fast-growing company and play a key role in its expansion.
Key Responsibilities:
Sales Leadership
- Develop and execute a strategic sales plan targeting retail jewelry stores across the U.S. and internationally.
- Manage a sales pipeline, handling the full sales cycle from prospecting to closing deals.
- Deliver compelling software demonstrations, clearly communicating value and ROI.
Trade Show & Event Management
- Plan, organize, and attend key industry trade shows to generate leads and build relationships.
- Oversee logistics for exhibits, presentations, and promotional materials.
- Establish and maintain strategic partnerships with complementary businesses, associations, and industry influencers.
- Collaborate with partners on joint marketing initiatives and lead-generation efforts.
Customer Onboarding & Support
- Lead the onboarding process for new retail jewelry stores, ensuring a smooth transition onto the platform.
- Work closely with early-stage customers to ensure successful implementation and adoption.
Industry Expertise & Collaboration
- Leverage an existing network within the retail jewelry industry to accelerate software adoption.
- Provide market insights to influence product development and company strategy.
Qualifications:
- Proven experience in SaaS sales, ideally within retail jewelry or similar industries.
- Familiarity with platforms like ClientBook, Podium, or comparable tools is a strong plus.
- Experience managing trade show participation and logistics.
- Strong ability to communicate technical concepts to non-technical audiences.
- Hands-on experience onboarding customers in an early-stage SaaS company is a major plus.
- Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
Why Join Us?
Be part of a company revolutionizing the jewelry retail industry with cutting-edge technology.
Directly influence company growth through sales, partnerships, and trade show leadership.
Competitive salary, uncapped performance-based incentives, and a comprehensive benefits package.
Work alongside a passionate and supportive team in a high-growth environment.
Interested? Apply today! Send your resume and let’s connect!
Store Manager | NEW Store Opening- Highland Park, TX
Opening June 2025
Women's RTW, Home and Accessories
THE hotspot for heart-lifting fashion, haute homeware and women and well-being brought to you with a twist, a wink, and a smile with a brand motto is “Raise Your Vibration”.
Everything this brand does strives to lift it higher and higher!
This NEW Store Manager will be responsible for the Highland Park, TX retail store's strategic development and daily operations. The establishment of a strong solid and consistent business will be accomplished through the development of the skills of the sales associates and the development of a strong client base and client relations with a particular focus on service and a positive uplifting energy in the store.
RESPONSIBILITIES:
- Set-up and oversee the day-to-day operation of the store; systems, operations, logistics, hiring
- Recruit, motivate and support sales staff: develop monthly individual goals and provide them with the necessary tools and assistance to achieve these results
- Implementing daily job responsibilities for all departments and monitoring their performance
- Biannual evaluation of each employee, including detailed support where necessary
- Supervising staff and ascertaining their knowledge of all company policies, operations and procedures
- Implementing company store strategies and obtaining results as planned
- Meet and achieve store’s annual budget, as well as operate within expense budgets allocated
- Responsible for the productivity and profitability of the store in terms of sales for all product lines
- Complete required quarterly inventory and maintain consistent stock levels
- Propose new PR activities with local press, charity and special events
- Assistance in the development of local marketing and advertising strategies, along with the support system to trunk shows and selling events across the US
- Prepare feedback for buying collections based on sell-through and history of performance
- Utilizing tools provided to maintain the store within the standards of the company’s image and philosophy
- Maintaining the store’s appearance, off and on the sales floor, to the level of company standards, including visual displays, as specified in Visual Guidelines Book
- Aligning overall store’s performance and reporting to senior management and global merchandising team weekly, focusing on results and store activities, sales trends, clerk sales performance, analysis of inventory and re-order requests
- Must achieve a portion of the store’s annual budget in individual sales
- Be the proud ambassador of the brand in Dallas, TX with clients and all outside collaborators and stakeholders.
Skills and Experience:
- Professional sales development skills
- Exceptional interpersonal skills
- Strong leadership qualities and the ability to communicate effectively with all levels within the organization and customer base
- Ability to analyze business trends and to react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team environment
- Minimum 5/10 years in management experience in a luxury retail environment
- Strong portfolio of VIP clients (ideally)
- Commercially driven
- Excellent client development skills
- Retail high-level sales and expertise within a luxury business
- Well-versed in digital skills and ability to precisely process orders
- You have a strong computer literacy and an understanding and passion of the digital world
- College Degree, preferred
Salary range $100-$120K base
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- Oversee Union Sq. flagship location
- Train and develop sales team in clientele-focused boutique setting
- Focus on driving sales, delivering refined client service and developing client network within San Francisco community
Leadership and Culture
- World-renowned timepiece brand known for excellence, innovation, design and precision that's experiencing strong growth
- Standout name among European-owned, global W&J brand portfolio
- Strong track record of internal promotion and longevity within group
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, and commission on store sales that financially rewards performance
Qualifications
- 3+ years of experience managing a luxury boutique
- Experience with high price-point product that requires an experiential selling ceremony
- Fine Jewelry or Watch experience is a strong plus, must be passionate about fine timepieces
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Energetic, passionate, social- well connected within top clientele of community
Director, People Data & Analytics
New York, NY
Job Description
- Partner with NA CHRO of important global luxury maison to develop real time dashboards of people data analytics, with focus on recruitment, hiring practices, motivation, turnover, diversity, HR compliance, training and development
- Manage development and implementation of retail-focused KPIs and metrics to improve measurable performance, while also developing procedural and technological enhancements using the compiled data
- Manage projects and dashboards for senior internal partners including CHRO, CEO and other key commercial leaders
- Supervise the HR Data & Analytics Manager to develop and maintain delivery standard of HR Analytics to support business development through data analysis & validation. Support management of report development and delivery.
Company Information
- Leading maison within one of world's top luxury brand groups known for positive, results-driven culture with industry-leading employee retention
- Successful initiatives generated from this role will also be considered for global rollout and sharing with other maisons within the group.
- Reports to VP HR Ops & Analytics with dotted line to CHRO
Requirements
- Robust track record of success in Retail Analytics and/or People Analytics, impacting a meaningful commercial business on multiple levels
- Able to translate multiple levels of data into actionable initiatives at retail, demonstrate successes of program rollouts
- "consultant mindset", with experience troubleshooting/identifying opportunities, developing data-based solutions, and successfully testing, implementing, tracking results and continually improving protocol
- Able to work 4x/week in group's NY HQ
- Advanced PowerPoint, MSWOrd, Excel, Windows, Outlook skills; excellent communication, written and organizational skills
- Experience using reporting/query tools and data management tools, preferably Business Warehouse, R, PowerBI, SAC, etc
- Experience with HR systems such as Viser, Workday a plus, willingness to fully immerse in these systems as a key leader on the HR team is a must
- Able to work independently to identify and drive process improvements to impact change. Agile with ability to quickly grasp facts, processes and procedures in a dynamic environment.
- Team player with strong interpersonal skills in communicating with employees at all levels, vertical and horizontal, with relationship-building across functions.
- Robust benefits package including medical, dental, vision, HSA, flexible spending accounts, 401(k) with match, wellness reimbursement benefit, PTO
- Base Salary: $175k - $190k + bonus
Position
- Reporting to NY-based VP of Retail, oversee 15 doors for Western US/Canada, including Hawaii
- Renowned global luxury lifestyle maison featuring RTW, Couture, accessories and shoes
- Lead teams toward achievement of sales & KPI targets, as well as the highest standards of client service and engagement
- Effectively utilize all available levers to drive business to identify opportunities and develop strategic action plans
- Oversee VIC development strategy in support of company goals; act as Brand Ambassador in relations and networking with HNW/UHNW community
Leadership and Culture
- European-based leadership with strong entrepreneurial spirit
- Organization values development of strategies appropriate for each global region, and input from all regional leaders, vs. centralized decision-making
- Tenured NA and global leadership team, demonstrated internal mobility
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Competitive clothing allowance
Qualifications
- 5+ years of experience leading multiple stores or a high-volume single store
- Luxury brand experience a must, RTW expertise a strong plus
- Strong business acumen, highly analytical
- Experience collaborating with multiple teams in NA and Globally
- Travel up to 50% to support the region's stores
Position Description:
-Oversee all aspects of upscale, design-driven store in SoHo
-Lead and develop team of 15+ to achieve store goals and KPIs
-Ensure exceptional client experience at all stages of the client journey
-Communicate with corporate office and merchants to maximize opportunities for increased sales and client satisfaction
-Ensure all operational standards are met
Leadership and culture:
-Innovative, progressive parent organization which values experimentaion, learning and creativity
-Retail Stores division is an integral pillar of the overall organization mission to connect people with progressive art and design
-Entrepreneurial and creative culture focused on innovation and guest experience
Requirements:
-5+ years of retail leadership, preferably in a tech or design focused experiential environment
-Excellent communication skills to interact with clients, corporate and vendor partners
-passion for innovation and creative problem-solving, naturally curious
Benefits and Appreciation:
-quarterly bonus opportunity
-Full benefits suite
Base Salary to $125K plus bonuses
Position
- Open and lead new, luxury timepiece boutique in prestigious Midtown Manhattan location
- Motivate and elevate store team to achieve sales and KPI goals
- Focus on driving sales, delivering exceptional, refined client service and developing client network
Leadership and Culture
- World-renowned leader in haute horologie ; featuring limited edition, high complication timepieces
- Standout name among European-owned, global W&J brand portfolio
- Strong track record of internal promotion and longevity within the group
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, and commission on store sales that financially rewards performance
Qualifications
- 5+ years of experience managing a luxury boutique; watch and jewelry experience strongly preferred
- Experience with high price-point product that requires an experiential selling ceremony
- Must be passionate about fine timepieces
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Entrepreneurial, energetic, passionate, socially connected
Senior Vice President - Digital
Overview: The Senior Vice President (SVP) - Digital will oversee the performance and growth of e-commerce, live shopping, and digital marketing initiatives. This role is responsible for managing the end-to-end P&L for the e-commerce and live shopping business, ensuring the achievement of key business objectives, setting KPIs, and leading a dynamic team. The SVP will also oversee the brands online presence, including website design and functionality, online marketing and advertising, customer experience, user interface, data analytics, and strategic ownership of the profitable Ecommerce and Live Shopping P&L. Additionally, the role requires building and maintaining strategic relationships with key digital platforms (e.g., Amazon, Facebook, TikTok) to drive innovation, revenue, and new business opportunities.
The ideal candidate will possess a passion for vintage luxury fashion, a deep understanding of digital commerce, and experience forging long-term partnerships with major digital platforms.
Key Responsibilities:
E-commerce:
-
Develop and execute e-commerce strategy to drive revenue growth through engaging CRM and digital marketing initiatives.
-
Deliver a best-in-class shopping and brand experience through site personalization, targeting key audiences, and continuous testing.
-
Support the strategic development of the online assortment by participating in the buying process and monitoring the onsite assortment strategy, visual merchandising, and inventory levels to ensure optimal stock positions.
-
Lead and manage online marketing efforts, including SEO enhancements, advertising, and social media campaign roadmaps.
Live Shopping:
-
Own the Live Shopping business, with a focus on strategy and opportunity development through partnerships with social media influencers to drive sales.
-
Collaborate with finance, operations, and tech teams to develop a clear scorecard for costs, operations, and revenue, providing daily performance updates and monthly business reviews.
-
Manage key partnerships with platforms such as TikTok, Meta, Google, and Amazon to drive live shopping initiatives.
-
Lead all aspects of live selling marketing, including personnel management, audience profiling, segmentation, CRM system utilization for marketing, and customer acquisition cost (CAC) management.
-
Oversee expenses and manage the overall P&L for the department.
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Build, develop, and lead the Live Selling team.
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Manage the Live Selling calendar and work-back timeline in partnership with merchandising/buying, marketing, and e-commerce teams to ensure alignment and participation in critical events.
Qualifications:
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10+ years of experience in e-commerce with proven success in leadership roles, including managing digital platforms, live shopping, and P&L responsibilities.
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Strong track record of building and managing relationships with major digital platforms such as Amazon, TikTok, and Facebook.
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Exceptional leadership skills with the ability to lead and inspire teams in a fast-paced, dynamic environment.
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Strong communication, collaboration, and interpersonal skills, with the ability to work cross-functionally at the senior leadership level.
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Deep understanding of digital commerce, live shopping, and customer acquisition strategies.
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A passion for luxury and vintage fashion, combined with a customer-first mindset.
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Data-driven approach with a proven ability to set, track, and deliver on KPIs while maintaining attention to detail.
-Oversee all aspects of new Madison Ave. Boutique for dynamic, growing designer fine jewelry house
-In just a few months, the boutique has dramatically exceeded initial sales plans
Company Information:
-Rapidly growing player in the designer jewelry space that has gained traction with influencers and celebrities
-Brand is rapidly expanding its digital and brick & mortar presence throughout the US in key luxe markets; this is their 2nd NY location
-Within evolving retail infrastructure, this role will have a voice in shaping the retail direction of the brand
Leadership and Culture:
-Highly entrepreneurial and creative, while giving sales teams the tools needed to build their businesses (training, CRM, etc)
-Vibe is "luxury and exceptional quality without attitude"
Benefits and Appreciation:
-Competitive salary with annual bonus potential
-Full benefits suite
Requirements
-Strong, hands-on retail leader to train and develop team, build local clientele
-Inspirational leadership to motivate team and build relationships within the UES and beyond
-Jewelry experience a plus, luxe brand leadership of $5MM+ volume business a must
-Entrepreneurial spirit; excited to help write the growth story of this brand surrounded by exceptional leadership
-Results orientation to achieve all sales and KPI targets while fostering a positive work environment
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E-Commerce Marketing Manager
Fremont, CA Hybrid (3 Days in-office)
Wayfair & Other Home Brand Account Management
We are seeking a skilled and dynamic E-Commerce Marketing Manager with a passion for driving growth in the furniture industry.
This role is ideal for an experienced marketing professional with expertise in Wayfair operations and a track record of successful e-commerce campaigns. As part of our team, you’ll be at the forefront of optimizing online performance, leading innovative strategies, and contributing to the success of our business.
Why Join Us?
This brand began as a vision to bring unparalleled quality, innovative design, and authentic branding to the home furnishings marketplace. Over the years, it has grown into a globally recognized leader, seamlessly blending artistry and functionality to create products that elevate everyday living. With over 22 offices worldwide, the company provides a comprehensive, fully integrated approach to product development. From design innovation to global sourcing, supply chain management, and top-tier quality assurance, this home brand is a trusted partner for some of the most renowned national and private-label brands.
The brand deeply committed to sustainability and corporate social responsibility and continually seeks innovative ways to reduce its carbon footprint and give back to the communities it serves. Whether through volunteering for green projects, reducing waste, or partnering with local charities, employees and executives aims to make a positive impact on the world.
Headquartered in Fremont, California, the team operates an extensive global network of design studios, showrooms, and distribution centers. This international presence ensures a consistent standard of excellence while enabling the brand to stay closely connected to local markets.
At its core, employees thrives because of its passionate team.
With an entrepreneurial spirit and a relentless drive for innovation, the people are the foundation of its success. The company welcomes individuals who share its enthusiasm for creating beautiful, purposeful lifestyles
Key Responsibilities include but are not limited to:
- Oversee and manage e-commerce operations with a focus on furniture product performance and growth.
- Lead initiatives to optimize sales and operational efficiency on Wayfair and other major platforms.
- Plan and implement seasonal and promotional campaigns to boost sales and enhance customer engagement.
- Evaluate campaign metrics and trends to inform strategies and improve ROI.
- Work cross-functionally with sales, product development, and operations teams to develop new strategies and launch products.
- Analyze customer behavior and trends to identify growth opportunities and refine marketing tactics.
- Develop and manage budgets while staying ahead of e-commerce and digital marketing trends.
Qualifications:
- Minimum 3 years in digital marketing, e-commerce, or related fields.
- Strong knowledge of furniture products and their market dynamics.
- Familiarity with Wayfair operations and other online sales platforms.
- Bachelor’s degree in business, marketing, or a related field.
- Proficiency in digital marketing techniques, including SEO, SEM, social media, and email marketing.
- Advanced analytics experience (e.g., Tableau, Power BI).
- Exceptional interpersonal, leadership, and project management skills.
- Strong written, verbal, organizational, and time management abilities.
Additional Assets:
- Fluency in Mandarin is preferred.
- Attention to detail and ability to perform under pressure.
This is a fantastic opportunity to play a key role in shaping the future of e-commerce for a leading company in the furniture space.
If you thrive in a fast-paced environment, with a passion for home and design and are ready to lead innovative marketing initiatives, we’d love to hear from you!
Salary range $85K-100K base dependent on experience.
Direct-to-Consumer Site Director
NYC or Fremont CA (3 days in office)
Home & Design Omni-Channel Brand
Are you ready to take the reins of an innovative, fast-paced direct-to-consumer (D2C) e-commerce platform?
We are seeking a Site Director who is strategic, results-driven, and ready to lead the charge in driving exceptional growth and user engagement.
Why Join Us?
This brand began as a vision to bring unparalleled quality, innovative design, and authentic branding to the home furnishings marketplace. Over the years, it has grown into a globally recognized leader, seamlessly blending artistry and functionality to create products that elevate everyday living. With over 22 offices worldwide, the company provides a comprehensive, fully integrated approach to product development. From design innovation to global sourcing, supply chain management, and top-tier quality assurance, this home brand is a trusted partner for some of the most renowned national and private-label brands.
The brand deeply committed to sustainability and corporate social responsibility and continually seeks innovative ways to reduce its carbon footprint and give back to the communities it serves. Whether through volunteering for green projects, reducing waste, or partnering with local charities, employees and executives aims to make a positive impact on the world.
Headquartered in Fremont, California, the team operates an extensive global network of design studios, showrooms, and distribution centers. This international presence ensures a consistent standard of excellence while enabling the brand to stay closely connected to local markets.
At its core, employees thrives because of its passionate team.
With an entrepreneurial spirit and a relentless drive for innovation, the people are the foundation of its success. The company welcomes individuals who share its enthusiasm for creating beautiful, purposeful lifestyles.
Key Responsibilities include but are not limited to:
- Drive sales growth through retargeting strategies, affiliate marketing, Google Ads, SEO/SEM, EDM, and social media advertising.
- Design and optimize user activity journeys, ensuring seamless paths from site entry to conversion while enhancing user satisfaction.
- Develop and execute multi-channel marketing strategies aligned with brand goals and seasonal trends.
- Manage advertising budgets to maximize ROI and resource allocation efficiency.
- Oversee Shopify platform operations to ensure smooth functionality, accurate product listings, and exceptional customer experiences.
- Analyze customer data to refine strategies and enhance the overall user experience.
- Monitor market trends, competitor activities, and performance metrics to identify growth opportunities.
- Collaborate with cross-functional teams to align marketing, operations, and sales objectives while maintaining consistent brand messaging.
What We’re Looking For:
The ideal candidate will have:
- 5+ years of experience in e-commerce, digital marketing, or D2C operations, with a proven track record of driving sales and optimizing user engagement.
- Expertise in retargeting campaigns, affiliate marketing, and designing user activity journeys.
- Strong budget management skills and the ability to optimize campaign ROI.
- Deep understanding of brand marketing rhythms and campaign execution.
- Proficiency in Shopify or similar e-commerce platforms.
- Advanced analytics experience (e.g., Tableau, Power BI).
- Fluency in Mandarin is required.
This is more than just a job—it's a chance to lead a dynamic e-commerce platform at a company committed to creating a better, more beautiful world. If you are passionate about innovation, sustainability, and results-driven leadership, this is the role for you.
Salary range $130-$160K based on experience and candidate location
Join a globally integrated company with a mission to deliver superior products and services, reduce our carbon footprint, and create authentic, meaningful brands.
Packaging Sourcing Manger
Beauty & Cosmetics Brand
NYC Based- 5 days in Office
We are seeking a highly organized and experienced Packaging Sourcing Manager to join our Supply Chain team.
In this role, you will oversee all aspects of sourcing, developing, and managing innovative and sustainable packaging solutions that align with our brand's quality and aesthetic standards. The ideal candidate has a strong background in packaging procurement, excellent vendor management skills, and a deep understanding of the beauty industry.
Key Responsibilities:
Include but are not limited to Packaging Development & Sourcing,Vendor Management, Project Management, Quality Assurance & Sustainability and Budgeting & Reporting:
- Source innovative, cost-effective, and sustainable packaging solutions that align with the brand’s ethos and design vision.
- Collaborate with Product Development, Design, and Marketing teams to ensure packaging solutions meet functional, aesthetic, and timeline requirements.
- Conduct thorough market research to identify new packaging trends, materials, and suppliers
- Identify, evaluate, and manage relationships with domestic and international packaging vendors.
- Negotiate contracts, pricing, and lead times to ensure optimal cost and service.
- Conduct regular audits of suppliers to maintain quality and compliance standards.
- Oversee the end-to-end packaging sourcing process, including sampling, prototyping, testing, and approvals.
- Track project timelines and ensure on-time delivery of components.
- Resolve any production, quality, or logistics issues in collaboration with cross-functional teams.
- Partner with QA teams to establish and enforce packaging quality standards.
- Champion the use of eco-friendly materials and drive sustainability initiatives within the packaging supply chain.
- Manage the packaging budget, ensuring cost-effectiveness without compromising quality.
- Maintain accurate records of sourcing activities and report on KPIs to senior leadership.
Qualifications:
Bachelor’s degree in Supply Chain Management, Operations, Business, or a related field.5+ years of experience in packaging sourcing within the beauty, cosmetics, or CPG industries.
Strong knowledge of packaging materials, design processes, and manufacturing capabilities.
Proven ability to manage and negotiate with global suppliers.
Exceptional project management and organizational skills.
A keen eye for detail, with a strong aesthetic sensibility to align packaging with brand standards.
Proficiency in Microsoft Office Suite; experience with ERP systems is a plus.
Strong interpersonal and communication skills with the ability to work cross-functionally in a fast-paced environment.
The brand is dedicated to creating high-performance, professional-grade beauty products that inspire confidence and creativity. This beauty group is a fast-growing company with a team passionate about quality, innovation, and delivering exceptional experiences to our customers.
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Managing Director - US
New York City
Managing Director
- Develop & deliver an innovative business strategy that expands the reach of this exuberant fashion jewelry & lifestyle brand
- Build a team of retail, digital marketing, & corporate leadership to support the growth plan
- Experience in the US subsidiary of a European brand is required
- Fluency in Spanish preferred, not required
Company Information
- A multigenerational brand that is forward-looking, with a bright outlook for the future
- HQ seeks a well-established US retail & ecomm leader to lead the growth plan
Leadership & Culture
- Reports to Global Sales head and engages meaningfully with the Global CEO.
- 100-year-old brand with a loyal employee base
- Collaborative leadership style that encourages entrepreneurship
Benefits and appreciation
- Establish the corporate team, office, and officing policy based on the needs of the business
- Bonus potential based on achieving your business strategy markers
- Adaptability and agility to support a successful team that delivers results
Store Manager - Brentwood
Santa Monica, CA
Store Manager
- Lead your team to deliver an exceptional and long-lasting retail relationship with clients
- Menswear (including MTM and MTO experience) leader with an iconic, high-quality lifestyle brand
- Driver results through sales strategies, client development, and merchandising
- Create a welcoming environment that is an experience, not just shopping
- 5+ years of retail management experience
- history of successful team recruiting, coaching, and motivating
- A preference for dressing up because you want to
Company information
- Founder-led organization with a supportive corporate team
- Service & style are the signature of this exceptional retailer
- High-profile location near corporate headquarters
Leadership & Culture
- Report to the Director of Retail
- Excellence in classic American style
- An employee-first culture
Benefits & Appreciation
- Attractive hours of operation
- A robust health benefits package
- 401K with matching, Parental leave and family care days, generous PTO
- volunteer days, special days off, employee discounts, and clothing allowance
Position Description:
-Oversee Miami Design District boutique for thriving designer jewelry brand
-Future opportunity for FL Market Manager as company expands
-Lead team to develop clientele and ensure all company goals are met
Company Information:
-Successful, growing fine jewelry brand with entrepreneurial mindset
-Brand is expanding its digital and single-flagship presence throughout the US in key luxe markets
-Within evolving retail infrastructure, this role will have a voice in shaping the direction of the brand
Leadership and Culture:
-Highly entrepreneurial and creative, ensuring ability to truly own your business while upholding high standards and best practices
-Vibe is "luxury and exceptional quality without attitude", values human connectivity
Requirements:
-4-wall luxury boutique management a must, fine jewelry experience a strong plus
-Ability to thrive in growing, start-up culture
-Success building teams and businesses to replicate year over year achievement of sales goals and KPIs
Benefits and Appreciation:
-Competitive salary with annual bonus potential
-Full benefits suite
Store Manager - New Luxury Location in Vail
Are you ready to lead in a brand-new, high-profile luxury retail space? We’re seeking an experienced Store Manager to open a stunning, multi-million-renovated new store opening in Vail this season, designed to deliver an unparalleled shopping experience in high-end jewelry.
What You’ll Do:
- Build and lead a new team, creating an exceptional in-store culture focused on client experience and luxury service.
- Drive business success by networking with Vail’s high-net-worth clientele, hosting exclusive events, and fostering lasting client relationships.
- Be part of a hands-on, growth-driven company culture that values open communication and accountability to stakeholders.
What We Offer:
- New Growth Opportunity – Join a company expanding at an impressive pace, with an ambitious vision for future growth and a strong record of success through mergers and acquisitions.
- Create a Legacy – This role allows you to establish a brand-new store from the ground up, with significant influence on team development and client engagement.
- Supportive Culture – Work with a collaborative, passionate team where your leadership and contributions will have a real impact.
Qualifications:
- Proven experience in luxury retail or high-end client services
- Strong leadership skills with a passion for team building and client engagement
- Ability to network with high-profile clients and drive store success through exclusive events
If you’re an inspiring leader ready to build something exceptional and elevate the luxury retail experience, we’d love to hear from you. Apply now to take your career to new heights with a top luxury brand!
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Are you ready to lead a high-profile, high-revenue location within the world of luxury retail? We’re seeking an experienced and passionate Sales Manager to oversee an elite, high volume flagship location specializing in the finest jewelry on the market.
What You’ll Do:
- Lead a premier retail environment serving ultra-high-net-worth individuals, ensuring a top-tier client experience.
- Drive results through strategic networking, hosting exclusive events, and building strong relationships with high-profile clientele.
- Collaborate within a hands-on, communicative team dedicated to growth and excellence.
- Thrive in a dynamic, public company culture that values open communication and accountability to stakeholders.
What We Offer:
- Career Advancement – Join a company experiencing substantial growth, with a proven track record of successful mergers and acquisitions and ambitious plans for the future.
- Growth-Driven Culture – Be part of a passionate, hands-on team where you can make a real impact.
- High-Visibility Role – This position offers the chance to grow with a respected luxury brand at a destination location for the most discerning clients.
If you're a driven leader who loves networking, creating unforgettable experiences, and working in a dynamic, growth-focused environment, we’d love to connect. Join us in redefining luxury retail and elevating your career to new heights.
Requirements:
- Proven experience leading in luxury retail or a high-end customer-facing environment
- Strong communication and interpersonal skills with a passion for networking
- A track record of managing high-net-worth client relationships
- Demonstrated success in achieving and exceeding sales goals in a competitive market
Sales Manager - High Volume Luxury Flagship Location
Are you ready to lead a high-profile, high-revenue location within the world of luxury retail? We’re seeking an experienced and passionate Sales Manager to oversee an elite, high volume flagship location specializing in the finest jewelry on the market.
What You’ll Do:
- Lead a premier retail environment serving ultra-high-net-worth individuals, ensuring a top-tier client experience.
- Drive results through strategic networking, hosting exclusive events, and building strong relationships with high-profile clientele.
- Collaborate within a hands-on, communicative team dedicated to growth and excellence.
- Thrive in a dynamic, public company culture that values open communication and accountability to stakeholders.
What We Offer:
- Career Advancement – Join a company experiencing substantial growth, with a proven track record of successful mergers and acquisitions and ambitious plans for the future.
- Growth-Driven Culture – Be part of a passionate, hands-on team where you can make a real impact.
- High-Visibility Role – This position offers the chance to grow with a respected luxury brand at a destination location for the most discerning clients.
If you're a driven leader who loves networking, creating unforgettable experiences, and working in a dynamic, growth-focused environment, we’d love to connect. Join us in redefining luxury retail and elevating your career to new heights.
Requirements:
- Proven experience leading in luxury retail or a high-end customer-facing environment
- Strong communication and interpersonal skills with a passion for networking
- A track record of managing high-net-worth client relationships
- Demonstrated success in achieving and exceeding sales goals in a competitive market
Production Coordinator | Clean Beauty Brand
Location: New York City (Hybrid)
Are you passionate about clean beauty and driven by operational excellence? A rapidly growing clean beauty brand is seeking a Production Coordinator to oversee and streamline all aspects of production, from raw material sourcing to inventory management. This pivotal role ensures that products are delivered on time, at cost, and to the highest quality standards, while driving efficiencies across the supply chain. Join our dynamic, collaborative team and help us scale globally!
Key Responsibilities:
Production Planning & Scheduling
- Develop and communicate comprehensive daily, weekly, and monthly production plans to meet forecasted global demand.
- Collaborate with cross-functional teams to ensure alignment between production timelines, marketing activities, and sales goals.
Contract Manufacturer Management
- Lead weekly production meetings with internal teams and external contract manufacturers.
- Maintain strong relationships with domestic and international contract manufacturers to meet aggressive launch and reorder timelines.
- Communicate changes to Purchase Orders (POs), Bills of Materials (BOMs), and Fill & Assembly instructions.
Quality Assurance & Continuous Improvement
- Implement and monitor QA/QC standards at all manufacturing sites to ensure compliance and quality consistency.
- Drive efficiency improvements and scalability with manufacturers by leveraging their capabilities.
Supply Chain & Inventory Management
- Identify and resolve supply and capacity constraints, ensuring that production supports the business’s growth objectives over a 0–24-month horizon.
- Manage replenishment and launch production schedules to align with business needs.
- Source raw materials when needed to avoid bottlenecks and maintain inventory levels.
Collaboration & Innovation
- Work closely with the Product Development team to support innovation, capacity, and operational efficiencies.
- Publish daily updates on production and finished goods inventory in internal project management systems.
- Incorporate feedback from marketing and sales activities into future production plans to optimize outcomes.
Accountability
- Ensure on-time, in-full, and at-cost delivery of finished goods.
- Maintain accuracy and integrity of production-related data in internal systems.
Qualifications
- 2–4 years of experience in production coordination, supply chain management, or a related field, preferably in beauty, consumer goods, or a similar industry.
- Strong organizational and project management skills with a proven ability to handle multiple priorities in a fast-paced environment.
- Experience managing vendor relationships, including contract manufacturers, and ensuring adherence to production timelines.
- Familiarity with QA/QC standards and processes.
- Proficiency in inventory management and project management systems.
- Excellent communication skills, with the ability to collaborate effectively across teams and with external partners.
- Passion for clean beauty and a commitment to sustainability is a plus.
What We Offer:
- Competitive salary range of $65,000–$70,000, based on experience.
- Hybrid work environment with a New York City base.
- Opportunity to be part of a mission-driven brand with global growth ambitions.
- Collaborative, supportive team culture.
- Potential for growth and development in a fast-moving, innovative industry.
If you’re ready to contribute to a brand that’s redefining clean beauty while driving operational excellence, we want to hear from you!
Apply today to be part of a company that’s as committed to innovation as it is to sustainability and success.
Store Manager
Fine Jewelry Brand
Walnut Creek, CA
As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
We are seeking a motivated and dynamic Luxury Store Manager to lead a high-performing team, drive showroom sales, and deliver exceptional customer experiences in our Walnut Creek, CA location.
This role requires a proactive, results-oriented leader with strong business acumen, a passion for luxury retail, and the ability to inspire and develop a team in the fine jewelry worlds at the forefront of technology, innovation, sustainability and ethical sourcing.
As the Luxury Sales Manager, you’ll be combining your passion for sales and customer engagement with your leadership expertise offering you:
Impactful Leadership: Take ownership of a thriving showroom and inspire a talented team to exceed sales goals while delivering unparalleled customer experiences.
Career Advancement: With personalized development plans, ongoing training, and clear growth pathways, this position sets you up for long-term success.
Work with Purpose: Be part of a socially and environmentally responsible company that values sustainability and inclusivity, creating products you can feel proud to represent.
Exclusive Perks: From quarterly sales bonuses and generous employee discounts to wellness stipends and top-tier benefits, we prioritize your well-being and success.
Collaborative Culture: Join a supportive, vibrant team that celebrates wins, encourages innovation, and fosters a sense of belonging.
Responsibilities include but are not limited to:
- Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet and exceed quarterly sales targets.
- Analyze business processes and KPIs, implementing strategies to improve sales performance.
- Conduct customer appointments and presentations in a luxury retail setting to build rapport and drive sales.
- Oversee showroom operations, ensuring high standards of customer service and operational efficiency.
- Partner with analysts to create effective team schedules, optimizing coverage and productivity.
- Implement and maintain policies, procedures, and initiatives that enhance the customer experience.
- Foster a positive, collaborative, and action-oriented work culture.
- Provide coaching, training, and performance feedback to empower the team.
- Lead hiring efforts to build a team of talented and high-performing individuals.
- Deliver personalized and exceptional service across all customer touchpoints, including in-person, phone, email, and live chat.
- Collaborate with cross-functional teams to resolve escalations and improve processes.
- Maintain visual merchandising standards and execute seasonal roll-outs.
- Partner with departments such as operations, marketing, and HR to drive business growth.
- Innovate and propose ideas to improve customer engagement and operational efficiency.
Qualifications:
- Proven experience managing a team in retail or direct-to-consumer sales, with a strong track record of achieving sales targets.
- Excellent business acumen and ability to analyze data to inform decision-making.
- Exceptional communication skills and experience with CRM software.
- Entrepreneurial mindset, self-starter, and strong leadership abilities.
- BA degree preferred.
- Passion for socially and environmentally responsible organizations.
Benefits & Perks:
- Competitive salary and quarterly sales bonuses.
- Comprehensive benefits package, including medical, dental, vision, 401(k) match, and disability/life insurance.
- Paid parental leave, PTO, and pre-tax commuter benefits.
- Career development opportunities, training programs, and tuition reimbursement.
- Lifestyle spending account for wellness expenses (e.g., gym memberships, counseling).
- Employee discounts and mental wellness resources.
Company Mission:
The Brand mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small.
The brand recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way, to celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws.
We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations
Retail Store Manager
Luxury Fine Jewelry
Birmingham, MI
We are searching for a motivated and dedicated team leader to take on the role of Retail Store Manager in Birmingham, MI.
This is a unique opportunity to lead a team of Customer Experience Assistants, Jewelry Consultants, and Concierges in a luxury showroom environment.
You’ll play a critical role in driving sales, mentoring your team, and delivering an exceptional customer experience. The ideal candidate is passionate about leadership, thrives in a dynamic environment, and is eager to create meaningful connections with customers.
(Store is closed on Wednesdays & Thursdays every week) and is based in-office at our showroom in Birmingham, MI.
Key Responsibilities include but not limited to:
- Team Leadership: Recruit, coach, and manage a high-performing team to achieve and exceed sales goals and KPIs.
- Customer Experience: Deliver an elevated, personalized experience for clients in a luxury goods environment, managing both in-person and digital customer interactions.
- Sales Performance: Drive showroom sales by understanding business priorities, coaching team members, and identifying opportunities for improvement.
- Operational Excellence: Oversee showroom functionality, visual merchandising, and team scheduling to ensure seamless daily operations.
- Problem Solving: Collaborate with cross-functional teams to resolve customer escalations and implement process improvements.
- Collaboration: Partner with various departments, such as marketing, HR, operations, and customer care, to drive business growth and customer satisfaction.
What You Bring:
- Proven experience managing people in a retail, direct-to-consumer sales, or luxury product environment.
- Exceptional leadership and coaching abilities, with a collaborative and positive approach.
- Strong organizational and time management skills.
- Comfort with CRM tools and data-driven decision-making.
- A passion for delivering exceptional customer experiences and driving sales performance.
- A Bachelor’s degree or equivalent experience preferred.
- A commitment to fostering an inclusive and supportive workplace.
Why Join Us?
We’re passionate about creating a workplace that inspires and empowers our team.
Here’s what we offer:
- Career Growth: Access to training programs, leadership development, and clear pathways for advancement.
- Mission-Driven Work: Be part of a company that values transparency, sustainability, and social responsibility.
- Competitive Benefits: Enjoy generous employee discounts, wellness reimbursements, quarterly bonuses, and more.
- Work-Life Balance: Benefit from paid time off, parental leave, and mental wellness resources.
- Comprehensive Coverage: Medical, dental, vision insurance, and a 401k match program.
Company Mission:
The Brand mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
The brand recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way, to celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws.
We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
-Oversee all aspects of Highland Park Village Boutique for dynamic, growing designer fine jewelry house
Company Information:
-Rapidly growing player in the designer jewelry space that has gained traction with influencers and celebrities
-Brand is expanding its digital and brick & mortar presence throughout the US in key luxe markets, with 3 new store openings in 2024
-Within evolving retail infrastructure, this role will have a voice in shaping the retail direction of the brand
Leadership and Culture:
-Highly entrepreneurial and creative, while giving sales teams the tools needed to build their businesses (training, CRM, etc)
-Vibe is "luxury and exceptional quality without attitude"
Benefits and Appreciation:
-Competitive salary with annual bonus potential
-Full benefits suite
Requirements
-Strong, hands-on retail leader to train and develop team, build local clientele
-Inspirational leadership to motivate team and build relationships within the Village and beyond
-Jewelry experience a plus, luxe brand leadership a must
-Entrepreneurial spirit; excited to help write the growth story of this brand surrounded by exceptional leadership
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Associate Store Director
Mens & Womens Luxury Fashion & Accessories Lifestyle brand
Aventura Mall, Miami FL
About the role and ideal candidate!
Are you passionate about redefining the luxury lifestyle landscape and contributing to a brand’s cultural evolution along with elevating your career?
If so, we are seeking a dynamic Associate Store Director to join the team inside the Aventura Mall Miami, Florida.
As the Associate Store Director, reporting to the Store Director, you will partner closely to lead the boutique in achieving business objectives and creating a world-class client experience. You will oversee sales strategies, develop a high-performing team, and ensure seamless operations while embodying the essence of luxury fashion.
With a focus on creating a culture of exceptional clienteling and elevating the brand’s presence, this role offers the chance to shape the identity of luxury fashion in your market and represent a luxury lifestyle brand, merging the worlds of fashion, innovation, and luxury. This is a rare opportunity to join a globally celebrated luxury brand at the forefront of fashion innovation.
Responsibilities include but are not limited to:
- Partner with the Store Director to develop and execute strategies to achieve or exceed sales targets.
- Lead by example, demonstrating exceptional sales and service techniques.
- Foster a culture of clienteling, driving repeat business through relationship building.
- Identify opportunities for sales growth, including partnerships, events, and activations.
- Establish the brand’s service as a hallmark in luxury fashion, ensuring adherence to service guidelines.
- Support team members in providing an elevated, personalized client experience.
- Build and maintain strong client relationships, leveraging CRM tools to drive loyalty and repeat visits.
- Oversee inventory management, cash controls, and risk management processes.
- Manage product receiving, cycle counts, and annual inventory requirements.
- Collaborate with corporate partners to address inventory needs and discrepancies.
- Recruit, train, and develop a high-performing team.
- Provide consistent feedback to ensure growth and accountability.
REQUIREMENTS:
- Minimum of 4 years of retail experience, with 1-2 years in luxury retail management. Experience with international brands is a plus.
- Proven ability to inspire and develop teams in a fast-paced environment.
- Strong knowledge of Microsoft Excel and PowerPoint; experience interacting with HQ teams is preferred.
- Keen understanding of current fashion trends, especially within the luxury segment.
- Excellent verbal and written communication skills.
- Bachelor’s degree in a related field preferred but not required.
Excellent benefits and competitive pay.
We are committed to creating an inclusive and diverse workplace. Reasonable accommodations are available to enable individuals with disabilities to perform the essential functions of this role.
Apply now to join a brand shaping the future of luxury fashion!
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Senior Manager, Ecommerce Merchandising
- Support all ecommcerce business needs, with a focus on the details
- manage site merchandising, follow the marketing calendar plan, report on product performance
- Use analytics & data to drive all decision-making
Company information
- A NYC culture icon beloved by locals & visitors alike
- Have an office within an internationally admired museum 4 days per week, 1 day work from home
Leadership & Culture
- This position reports to the Assistant Director of Ecommerce
- Join a dynamic, high-performing retail & ecomm team with a nearly 100-year-old nonprofit organization
Benefits and appreciation
- Medical, dental, and vision insurance offered; 403(b) retirement savings
- Earn 4 week vacation
- Enjoy access to a world-class art museum within your office building!
-Responsible for all aspects of SoHo Boutique in the West Village, the first retail shop for this brand
-Brand ambassador responsible for embodying spirit of the brand at retail
-Very hands on, provide input to corporate on store needs in order to maximize business.
-Oversee seasonal buy for store
-Develop local promotions and events in partnership with corporate
-Ensure all sales and KPI goals achieved by store team
Company Information:
-American Heritage Brand featuring sportswear and accessories
-Led by brand's founder and designer
Leadership and Culture:
-Highly entrepreneurial and creative culture
-US-based, non-siloed HQ to support brand's retail-wholesale-ecomm business at multiple points of sale
Benefits and Appreciation:
-Base salary with annual bonus potential
-Full Benefits suite
Requirements
-Minimum 3 years Manager or Associate Manager experience in premium or luxury brand retail environment
-Strong leadership and customer service acumen
-Hands-on, demonstrated success in entrepreneurial environment
-Excellent communication and interpersonal skills
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Personal Assistant to Senior Executive
Hybrid/Remote NYC with travel to Belmont Park Village
We are seeking an exceptional Personal Assistant (PA) to provide dedicated support to a Senior Executive based in the U.S.
This role is integral in ensuring the seamless handling of both business and personal matters with the utmost professionalism and discretion. The ideal candidate will thrive in a dynamic, fast-paced environment and excel in managing complex schedules, coordinating travel, and maintaining confidentiality.
Key Responsibilities:
Calendar & Travel Coordination:
- Manage the executive’s schedule with precision, accounting for time zone differences.
- Arrange domestic and international travel, including flights, accommodations, and transportation.
Confidential Administrative Support:
- Handle email correspondence with discretion.
- Maintain organized contact databases and manage digital/physical files on platforms like SharePoint and Google Drive.
Expense & Vendor Management:
- Oversee expense reporting and vendor invoicing.
- Assist with budgeting for travel, memberships, and related expenses.
Household & Social Media Support:
- Coordinate with household staff to ensure smooth personal affairs management.
- Manage and maintain the executive’s LinkedIn and relevant social media accounts.
Relationship Management & Gifting:
- Strengthen relationships through thoughtful gifting and efficient vendor coordination.
Special Projects & Initiatives:
- Support personal and business initiatives, event coordination, and special assignments.
- Maintain updated professional profiles and assist with cross-functional projects.
Qualifications & Skills:
Experience & Education:
- Bachelor’s degree preferred.
- 8–10 years of experience in a Personal Assistant role, ideally supporting senior executives.
Personal Qualities & Skills:
- Adaptability & Flexibility: Thrive in a fast-changing environment while maintaining composure.
- Problem-Solving: Anticipate challenges and develop proactive solutions.
- Proactivity & Initiative: Anticipate needs and prepare in advance.
- Time Management: Meet deadlines effectively without sacrificing quality.
- Confidentiality & Attention to Detail: Handle sensitive information with the utmost care.
- Communication Excellence: Strong verbal and written communication skills.
- Tech Savvy: Proficient with MS Office Suite, Google Workspace, Adobe Suite, and eager to adopt new technologies.
- Resilience: Comfortable with high expectations and constructive feedback.
About You:
You are a resourceful, detail-oriented professional passionate about delivering excellence. You excel in balancing both business and personal support responsibilities and adapt effortlessly to changing priorities. Your strong organizational skills, proactive approach, and unflappable nature make you an indispensable partner to the executive.
Why Join Us?
This is a unique opportunity to work closely with a senior leader, managing a blend of professional and personal initiatives. If you thrive in a high-performance environment and are eager to make a meaningful impact, we’d love to hear from you.
How to Apply:
Please submit your resume and a brief cover letter highlighting your experience and qualifications for the role.
We look forward to welcoming a dedicated professional to our team!
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Are you ready to lead in a brand-new, high-profile luxury retail space? We’re seeking an experienced Store Director to open a stunning, multi-million-renovated new store opening in Vail this season, designed to deliver an unparalleled shopping experience in high-end jewelry.
What You’ll Do:
- Build and lead a new team, creating an exceptional in-store culture focused on client experience and luxury service.
- Drive business success by networking with Vail’s high-net-worth clientele, hosting exclusive events, and fostering lasting client relationships.
- Be part of a hands-on, growth-driven company culture that values open communication and accountability to stakeholders.
What We Offer:
- New Growth Opportunity – Join a company expanding at an impressive pace, with an ambitious vision for future growth and a strong record of success through mergers and acquisitions.
- Create a Legacy – This role allows you to establish a brand-new store from the ground up, with significant influence on team development and client engagement.
- Supportive Culture – Work with a collaborative, passionate team where your leadership and contributions will have a real impact.
Qualifications:
- Proven experience in luxury retail or high-end client services
- Strong leadership skills with a passion for team building and client engagement
- Ability to network with high-profile clients and drive store success through exclusive events
If you’re an inspiring leader ready to build something exceptional and elevate the luxury retail experience, we’d love to hear from you. Apply now to take your career to new heights with a top luxury brand!
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On-site Houston, TX (relocation available)
We are seeking a passionate and skilled Associate Designer to join our dynamic team. This role offers the unique opportunity to collaborate directly with the Creative Director, and the Senior Designer to bring seasonal collections to life—from concept to final product. You will own design concepts for each collection and have autonomy on presenting designs to the table to offer in ideas and ideate on all seasons.
Tremendous ownership and opportunity to work alongside the Create Director and visionary for the company.
As an Associate Designer, you will play a vital role in the creative and technical aspects of the design process, ensuring the seamless execution of each collection.
Key Responsibilities:
Including but not limited to ownership of the following; Design Development & Research, Technical Design & Fittings, Materials & Library Management, Team Collaboration & Support
- Collaborate with the Creative Director and Senior Designer to execute seasonal collections.
- Conduct in-depth seasonal trend research to inform design decisions.
- Develop hand-drawn or computer-aided sketches, embroidery layouts, and embellishment designs under the direction of the Head Designer
- Create and maintain detailed design packages, including tech packs, line sheets, and CADs.
- Participate in fittings and document clear, precise notes to communicate with factories.
- Update tech packs with fit notes and oversee the process from initial development to bulk production.
- Organize and maintain a comprehensive fabric and trims library.
- Assist in sourcing materials that align with the brand’s aesthetic and quality standards.
- Work closely with the Production Manager and Head Designer to meet deadlines and maintain quality.
- Contribute to a fast-paced environment with a proactive and solution-oriented mindset.
Qualifications & Skills
Education: Bachelor’s degree in Fashion Design or a related field.Experience: Minimum of 3 years in a design role. Experience with womens is a plus.
Technical Expertise:
- Proficient in Adobe Photoshop, Adobe Illustrator, Excel, and Word.
- Strong knowledge of garment construction, sewing techniques, and fit analysis.
- Exceptional organizational skills and acute attention to detail.
- Ability to work efficiently in a fast-paced environment with a strong sense of urgency.
- Enthusiastic about the brand’s vision and open to learning new skills.
- Company offers medical (HMO, PPO), dental, vision, STD, LTD
- 401K plan is not offered at this time.
- PTO is 16 days in a calendar year for full-time employees, after a 60 day waiting period.
- PTO is inclusive of sick time, is limited to each calendar year, and restarts on their anniversary date.
- Upon the employee's fourth calendar year, they will get 20 days of PTO, and 24 days starting their sixth year.
Why Join?
- Work alongside industry leaders in a collaborative, creative environment.
- Play a pivotal role in bringing innovative designs to market.
- Be part of a brand that values craftsmanship, creativity, and personal growth.
How to Apply:
A relocation stipend is available to those not in the Houston, TX market.
If you are passionate about design and ready to contribute to a vibrant team, we’d love to hear from you!
Please send your resume, portfolio, and a brief cover letter to meghan@bowermangroup.com
NYC Based (4 days in office-Midtown)
Fine Jewelry Brand
This fine jewelry brand is revolutionizing the jewelry industry with its data-driven approach to manufacturing and consumer marketing. As a next-generation jewelry supplier, this brand empowers independent jewelers to thrive by leveraging cutting-edge technology and market insights. The brand mission is to support independent retailers with exceptional fine jewelry and innovative marketing strategies, making us the ultimate saviors for the independents.
About the role:
Are you a dynamic and results-driven professional passionate about digital marketing and account management? Do you excel at crafting strategic marketing campaigns, analyzing performance metrics, and driving business growth through innovative digital solutions? Are you adept at building and maintaining strong client relationships, understanding their unique needs, and delivering tailor-made solutions that exceed expectations? If you also possess a keen eye for detail, outstanding communication skills, and thrive in a fast-moving start-up environment, we invite you to join our fast-growing team as a Digital Marketing Account Manager.
Responsibilities:
● Serve as the main point of contact for assigned clients - lead meetings, respond to requests and translate these requests into actionable tasks and/or deliverables for our internal and external teams.
● Prepare and present clients’ marketing plans and strategies based on a strong understanding of clients' business objectives, challenges, and preferences.
● Proactively communicate with clients to gather requirements, provide updates, and address concerns or feedback.
● Coordinate with internal teams to develop tailored digital advertising strategies and solutions aligned with clients' objectives.
● Facilitate the execution of digital advertising campaigns by effectively conveying client requirements, timelines, and expectations to internal stakeholders.
● Ensure all client deliverables meet quality standards and are delivered on time and within budget.
● Analyze campaign performance data to generate insights and actionable client recommendations.
● Proactively identify opportunities for improvement and optimization to drive greater results and client satisfaction.
● Seek out opportunities to broaden our company’s relationship with our clients, up-selling or cross-selling our ever-growing range of marketing solutions and services.
● Continually provide guidance and recommendations to clients based on industry best practices and emerging trends in digital advertising.
Qualifications:
● 3-5 years’ track record in an account management or client services role in performance-driven digital marketing.
● In-depth knowledge of digital marketing tools and technologies as well as proven hands-on experience with social, search, and CTV advertising platforms.
● Outstanding interpersonal skills, charismatic, a clear communicator, a good listener and able to build strong, professional relationships internally and externally.
● Exceptional organizational and project management skills, detail-oriented and capable of managing multiple projects for various stakeholders.
● Strong creative instincts, ability to recognize great advertising creative when you see it, and analytical skills to show why it performs.
● Motivated by challenges and approaches them with a positive, can-do attitude. You are an energetic problem solver who takes ownership and loves to learn.
● Flexible and able to adapt to changing business conditions and opportunities,while keeping everyone on track to execute plans.
Benefits:
● 401(k) & matching
● Dental Insurance
● Employee discount
● Health insurance
● Paid time off
● Referral program
● Vision insurance
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Director/VP of Brand Partnerships
NYC based (Remote/Hybrid)
Employment Type: Full-Time; Reporting to Company CEO
Position Overview:
The Director/VP of Brand Partnerships will lead the charge in building awareness, presence and partnerships across the fashion and beauty industries for a cutting-edge technology platform designed to help companies seamlessly manage their freelance workforce.
With the rise of freelancers across industries, this platform simplifies onboarding, tracking, compliance, and payments—whether workers are classified as W-2 or 1099. The platform offers companies a centralized system to effectively manage and pay their freelancers while ensuring compliance with local, state, and federal regulations with the goal to reduce the friction between companies and freelancers, enabling businesses to leverage flexible work models and adapt to the evolving workforce.
This role will be instrumental in expanding company's client base by developing and executing strategies to drive brand awareness and secure high-impact business development opportunities.
Ideal candidate possess relationships with key decision-makers and brand partners in the retail world, driving new business growth and helping this company offering become the leading platform for freelancer management in the fashion and beauty sectors.
Key Responsibilities:
(The key responsibilities of this role include but are not limited to)
- Strategic Partnerships: Identify, develop, and maintain key relationships with brands, retailers, and agencies in the fashion and beauty industries to drive adoption of the platform.
- Business Development: Spearhead the outreach strategy to target high-value partners and clients. Build a robust pipeline of business opportunities to meet or exceed sales and revenue targets.
- Brand Awareness: Act as the face of company within the fashion and beauty industries by attending key events, participating in panels, and leveraging networks to enhance brand visibility.
- Collaborative Growth: Partner with the Marketing, Sales, and Product teams to refine go-to-market strategies for the fashion and beauty verticals, including helping to shape product development to better meet industry needs.
- Market Insights: Provide insights into fashion and beauty market trends, customer needs, and competitive analysis to inform the business strategy.
- Client Engagement: Work with new and existing clients to identify pain points in freelancer management and tailor solutions using the platform to meet their unique needs.
- Thought Leadership: Position tech platform as an industry leader by creating and sharing valuable insights on how companies can manage freelancers more effectively, compliantly, and profitably.
Qualifications:
- 8-10+ years of experience in business development, partnerships, or sales roles within the fashion, beauty, or tech industries.
- Proven track record of building and nurturing successful brand partnerships (bonus if you have experience with SaaS or platform-based businesses).
- Strong understanding of the freelance economy, especially within the fashion and beauty sectors.
- Demonstrated ability to lead and scale business development strategies with a focus on landing high-value clients.
- Excellent communication and negotiation skills with the ability to influence senior leaders and decision-makers.
- Entrepreneurial mindset, with the ability to work independently and drive results in a fast-paced environment.
- Experience working cross-functionally with marketing, sales, and product teams to align partnership efforts with broader company objectives.
You’ll be at the forefront of transforming how companies manage their freelance workforce and have the opportunity to lead the charge in one of the most dynamic shifts in the future of work and help fashion and beauty brands unlock the full potential of the freelance economy.
Salary: $150,000-$170,000 per year (salary commensurate with experience and level)
Benefits: Health Insurance (United Health Care) Medical, Dental, Vision, Paid Time Off
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-Lead by example in providing industry- leading client service to foster loyalty
-Oversee and develop boutique management and sales team through a consistent on-the-floor presence
-Ensure operational standards are met
Company Information:
-Highly successful, uber-luxury European lifestyle house that has doubled its global sales in the last 3 years
-Brand known for the highest craftsmanship and materials, designed to stand the test of time
Leadership and Culture:
-Highly entrepreneurial culture that values creative problem solving
-Company founders and leaders globally recognized for humanistic endeavors
Benefits and Appreciation:
-Base salary with annual bonus potential
-Full benefits suite including 401K with contribution
Requirements
-Hands-on leader, adept at driving sales in a client-focused environment
-Experience developing and maintaining a hospitality-oriented, luxe boutique setting
-Proven experience attracting and retaining top talent
-Strong community contacts and networking ability
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Store Manager
Atlanta, GA
Store Manager
- Lead your team to deliver an exceptional and long-lasting retail relationship with clients
- Menswear (including MTM and MTO experience) leader with an iconic, high-quality lifestyle brand
- Driver results through sales strategies, client development, and merchandising
- Create a welcoming environment that is an experience, not just shopping
- 5+ years of retail management experience
- history of successful team recruiting, coaching, and motivating
- A love of dressing up because you want to
Company information
- Founder-led organization with a supportive corporate team
- Service & style are the signature of this exceptional retailer
- High-profile location near corporate headquarters
Leadership & Culture
- Report to the Director of Retail (Mens)
- Excellence in classic American style
- An employee-first culture
Benefits & Appreciation
- Non-mall location with attractive hours of operation
- A robust benefits package including Medical, Dental, Vision & Flex Spending
- 401K with matching
- Parental leave and family care days, generous PTO
- volunteer days, special days off, employee discount or clothing allowance
Store Manager-Pacific Palisades
NEW Store Opening (FIRST US location)
Women's RTW, Home and Accessories
THE hotspot for heart-lifting fashion, haute homeware and women and well-being brought to you with a twist, a wink, and a smile with a brand motto is “Raise Your Vibration”.
Everything this brand does strives to lift it higher and higher!
This NEW Store Manager will be responsible for the Pacific Palisades retail store's strategic development and daily operations. The establishment of a strong solid and consistent business will be accomplished through the development of the skills of the sales associates and the development of a strong client base and client relations with a particular focus on service and a positive uplifting energy in the store.
RESPONSIBILITIES:
- Set-up and oversee the day-to-day operation of the first US store; systems, operations, logistics, hiring
- Recruit, motivate and support sales staff: develop monthly individual goals and provide them with the necessary tools and assistance to achieve these results
- Implementing daily job responsibilities for all departments and monitoring their performance
- Biannual evaluation of each employee, including detailed support where necessary
- Supervising staff and ascertaining their knowledge of all company policies, operations and procedures
- Implementing company store strategies and obtaining results as planned
- Meet and achieve store’s annual budget, as well as operate within expense budgets allocated
- Responsible for the productivity and profitability of the store in terms of sales for all product lines
- Complete required quarterly inventory and maintain consistent stock levels
- Propose new PR activities with local press, charity and special events
- Assistance in the development of local marketing and advertising strategies, along with the support system to trunk shows and selling events across the US
- Prepare feedback for buying collections based on sell-through and history of performance
- Utilizing tools provided to maintain the store within the standards of the company’s image and philosophy
- Maintaining the store’s appearance, off and on the sales floor, to the level of company standards, including visual displays, as specified in Visual Guidelines Book
- Maintaining overall store’s performance and reporting to senior management and global merchandising team weekly, focusing on results and store activities, sales trends, clerk sales performance, analysis of inventory and re-order requests
- Must achieve a portion of the store’s annual budget in individual sales
- Be the proud ambassador of the brand in Los Angeles with clients and all outside collaborators and stakeholders.
Skills and Experience:
- Professional sales development skills
- Exceptional interpersonal skills
- Strong leadership qualities and the ability to communicate effectively with all levels within the organization and customer base
- Ability to analyze business trends and to react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team environment
- Minimum 5/10 years in management experience in a luxury retail environment
- Strong portfolio of VIP clients (ideally)
- Commercially driven
- Excellent client development skills
- Retail high-level sales and expertise within a luxury business
- Well-versed in digital skills and ability to precisely process orders
- You have a strong computer literacy and an understanding and passion of the digital world
- College Degree, preferred
Salary range $120-$140K base
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Charleston, SC
Store Manager
- Flagship Store Manager overseeing retail and additional client services
- Lead & inspire this cross-functional team
- Set the tone through a passion for decor & in-home entertaining
Company information
- 20+ year old founder-led company with an appreciation for livable luxury
- Lead this first retail presence for this Charleston-based brand
Leadership & Culture
- This position reports to the CEO
- A leader in luxury tabletop & decor with over 800 speciality points of sale nationwide
Benefits and appreciation
- A comprehensive benefits package including medical, dental, Paid Time Off, 401k, etc.
Madison Avenue Boutique | NYC
Women's RTW Collection
We are seeking an enthusiastic and polished Senior Sales Supervisor to join our team. This role is ideal for a fashion-forward leader who thrives in delivering exceptional customer experience, driving sales, and cultivating a culture of excellence. As the Senior Sales Supervisor, you will play a key role in overseeing day-to-day operations, participating in growth driving activities, and ensuring brand legacy of personalized service continues to flourish.
Responsibilities are but not limited to:
- Sales Leadership: Drive store performance by meeting and exceeding sales targets while maintaining boutique standards of service.
- Customer Experience: Foster meaningful relationships with clients through personalized styling advice, tailoring experiences to their unique tastes, and ensuring their loyalty.
- Boutique Presentation: Oversee store merchandising and visual displays, ensuring alignment with brand elegant aesthetic and brand storytelling.
- Operations Excellence: Manage daily operations, including opening and closing procedures, inventory management, and POS system accuracy.
- Event Coordination: Collaborate with the CEO to plan in-store events, trunk shows, and clienteling initiatives that celebrate brand's unique vision.
- Brand Stewardship: Uphold and communicate Madison Dowd’s philosophy, sharing the stories behind the curated collections to enhance customer connections.
- 3+ years of experience in luxury retail or a high-end boutique environment, with at least 1 year in a supervisory role.
- Passion for fashion, styling, and delivering elevated customer experiences.
- Strong leadership and interpersonal skills, with the ability to inspire and guide a team.
- Proficiency in POS systems, inventory management, and boutique operations.
- Excellent organizational and multitasking abilities in a fast-paced environment.
- A keen eye for detail, from merchandising to customer interactions.
- A deep appreciation for storytelling and the power of fashion to connect with people.
WHY JOIN?
Becoming a part of this unique brand means immersing yourself in a brand that values style, curation, and connection within a small business environment. You will have hands on opportunities to shape the buy to allow for a personalized and tailored experience for your customer base. Working within a small team, you will have learning opportunities that stretch the breadth of the brand and allow for mobility and novelty beyond day-to-day sales initiatives.
COMPENSATION & BENEFITS:
Competitive salary with performance-based incentives.
Opportunities for career growth within a boutique that values creativity and initiative.
Discounts on curated collections.
A collaborative and inspiring team environment on Madison Avenue.
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-Oversee all aspects of new NY Flagship Boutique in the West Village, the first retail shop for this brand
-Unique opportunity to build a business from the ground up with a unique product mix of luxury accessories and jewelry
-Report to US Manager, interact regularly with company founder/ creative director and company leaders to implement brand vision at retail
-Help implement retail best practices to support growth
-Drive sales while delivering exceptional client experience
-work with corporate for replenishment and customer feedback to impact assortments
Company Information:
-Founder-led, international brand featuring impeccably designed and superbly crafted accessories
-This is the brand's first US shop, with plans for expansion once retail formula is established
-Within evolving company infrastructure, this role will have a voice in shaping the retail direction of the brand
Leadership and Culture:
-Highly entrepreneurial and creative culture
-Embodies founder's values of quality and impeccable design
-US managers must be able to work independently and enjoy diving into all aspects of the business
Benefits and Appreciation:
-Base salary with annual bonus potential
-Medical, Dental, Vision insurance fully paid by employer
Requirements
-Strong, hands-on retail leader to hire, train and develop team, build local clientele
-Jewelry experience a plus, Premium or Luxe brand leadership a must with a strong sense of style
-Entrepreneurial spirit; excited to help write the growth story of this emerging international brand
-Results orientation to achieve all sales and KPI targets while fostering a positive work environment
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Vice President of Marketing
New York City, NY (hybrid)
Job Description
- Enhance the e-commerce & digital marketing strategy to include storytelling
- Elevate the donor and bidder experience consistent with the luxury brand position with messaging that incorporates universal business objectives
- Manage an internal team of 4 and external agency partners, ensuring results are achieved
- Collaborate across the org chart to synthesize strategies that advance the site experience, the marketing reach, and the brand position
Company Information
- An evolving, innovative digital market disruptor where fulfillment can involve an item, access, an experience, or other one-of-a-kind opportunity.
- Be part of the world's leading impact marketplace.
- 10+ years experience required; must currently be at Director or equivalent level
Leadership & Culture
- Report to Chief Executive Officer (CEO)
- A charity-centric, give-back organization that rewards curiosity and innovation
- 3 days/week in-office (T-Th), Midtown Manhattan
- Medical, Dental, Vision, and other benefits are included in the compensation package
- Competitive PTO package
- Base Salary: $175k - $200k + bonus based on experience
East Coast Regional People Partner
NYC based out of flagship location with ties to corporate office
75% travel to stores across East Coast weekly (overnight based on prioritizing markets once a month)
We are looking to a hire a People Regional Partner in the New York City area for our client to oversee the East Coast region (Including: MA, GA, PA, NJ, NY, FL, D.C., MD, VA)!
The East Coast region will consist of 27 stores by the end of 2024.
This is an amazing opportunity if you are based in a flagship store leading a big team or are an Area Manager/DM looking to build your career with a fast growing brand who loves to be in stores and talk all things people, HR and recruiting handling employee relations issues as needed.
KEY RESPONSIBILITIES:
You will implement and adapt People processes, policies and actions in accordance with company standards, image and local needs to maximize the effectiveness of the retail business. You will also provide expert insight to support retail structure to attract, develop, motivate and retain our workforce. You are traveling to stores as needed per business needs to support the districts. You will support not only HR Functions but also Recruitment. You will be reporting to the International People Partner of North America.
REQUIREMENTS:
- 5+ years of experience in HR management in a retail setting and/or in store retail management role (must have in store retail experience and/or have worked in Human Resources for a retail brand)
- Experience with recruitment, talent management, and performance management
- Excellent communication and interpersonal skills, with the ability to handle difficult conversations with professionalism
- Ability to work in a fast-paced, dynamic environment
- Flexible working hours
- Strong organizational skills
- Reliable while consisting following up on commitments
- Can manage time effectively to ensure timely follow up with stores
- Highly motivated with a proactive approach
- Can take ownership of specific tasks and responsibilities
- Strong analytical and problem-solving skills
- Ability to maintain confidentiality and handle sensitive information
- Ability to travel regularly to visit stores within area (up to 75% travel, 4 days a week)
- Knowledge of employment laws and regulations is a plus
BENEFITS:
- 40% discount on all our lines, so that you’ll always be wearing the latest styles
- Insurance Benefit: You only pay a % of the value!
- 401(K) Pension Plan
- Holidays + Wellness Days
- Vacation Days
- Commuter Benefits
- Bonus Incentive
- Car Allowance
- Personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
- Internal international growth opportunities in over 115 markets for you to broaden your horizons and grow with team globally.
If you are passionate about fashion, have great communication skills and the ability to work well both as part of a team and alone this is the perfect opportunity for you!
This role will allow you to develop both professionally in a dynamic fashion environment.
Salary $110-$120K
Job Title: General Manager - Luxury Retail
Company Overview: We are a leading luxury retail company with a reputation for its timeless designs, attention to detail, and commitment to using the finest materials. Their collections typically include a range of clothing items all crafted with a focus on sophisticated simplicity and luxury. With several directly operated retail stores across the Northeast, a small wholesale business, and a thriving ecommerce channel, we pride ourselves on delivering exceptional products and unparalleled customer experiences.
Position Overview: As the General Manager, you will play a pivotal role in leading our retail operations to achieve strategic objectives and financial targets. Reporting directly to the CEO, you will oversee all aspects of our retail business, including financial management, operations, expansion initiatives, and team leadership. Your expertise in luxury retail management, financial acumen, and strategic vision will be instrumental in driving the continued success and growth of our company.
Key Responsibilities:
- Financial Management:
- Develop and manage annual budgets, profit and loss statements, and financial forecasts.
- Monitor financial performance and identify areas for improvement to maximize profitability.
- Implement cost-control measures and ensure adherence to financial policies and procedures.
- Oversee and manage the Profit and Loss (PnL) statements for the company's operations, ensuring accuracy and adherence to financial reporting standards.
- Analyze PnL data to identify trends, variances, and areas of opportunity or concern, providing insights and recommendations to support strategic decision-making.
- Develop and implement financial strategies to optimize profitability, including cost reduction initiatives, revenue enhancement strategies, and resource allocation optimization.
- Collaborate with cross-functional teams to forecast and budget revenue and expenses, monitoring performance against targets and adjusting plans as necessary.
- Conduct regular reviews of PnL performance with senior management, providing comprehensive reports and presentations to communicate financial results, trends, and forecasts.
- Operations Oversight:
- Oversee the day-to-day operations of all retail stores, wholesale business, and ecommerce channel.
- Ensure efficient inventory management, including buying strategies and merchandise planning.
- Implement operational best practices to enhance productivity and customer satisfaction.
- Lead and manage the end-to-end buying process for retail stores, including product selection, vendor negotiations, purchasing, and inventory management, to ensure alignment with the company's merchandising strategy and financial goals.
- Expansion and Location Management:
- Lead efforts to identify and evaluate new retail locations for expansion.
- Coordinate with architects and oversee store design and construction processes.
- Negotiate lease agreements and manage relationships with landlords and property owners.
- Leadership and Team Management:
- Provide strong leadership to a small leadership team, including the Director of Retail and Operations Director.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Mentor and develop team members to support their professional growth and career advancement.
Qualifications:
- Proven experience in a senior leadership role within the luxury retail industry.
- Strong financial acumen with experience in budgeting, financial analysis, and profit optimization.
- Demonstrated success in retail operations management, including inventory control and supply chain management.
- Experience in scouting and securing prime retail locations, negotiating lease agreements, and managing construction projects.
- Exceptional leadership skills with the ability to motivate and inspire cross-functional teams.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker with a results-oriented mindset and the ability to drive change and innovation.
Additional Information:
- Location: Miami, FL Willing to offer relocation
- Travel: Some travel may be required for site visits, meetings, and industry events.
- Reporting: Reports directly to the CEO.
Secaucus, NJ
Customer Service Manager
- In collaboration with the Supply Chain Management team, and under the supervision of the Director of Supply Chain Management, the Customer Service Manager is in charge of overseeing the Dispatch
and Customer Support Departments, ensuring Yearly Delivered Sales goals are reached, and maintaining a high level of customer satisfaction.
Company Information
- World leader in furniture design and distribution. Working closely with renowned designers.
- Offers a broad range of exclusive made-to-order designs, manufactured with a high level of customization in European workshops
- 3 days in NJ office/2 day WFH,
Leadership & Culture
- Reports to the Director of Supply Chain
- Company values and celebrates all different types of cultures
- Room to grow based on your success and ability to thrive with ambiguity
Benefits and Appreciation
- Medical and Dental plans
- Opportunities for growth
- Strong company culture with long tenures
Position
- Oversee new luxury timepiece boutique opening in October for a premier European brand known for style, innovation, and unique high-complication pieces
- Boutique operated by well-respected, family-owned US jeweler
- Hire and train store team- unique opportunity to fully put your imprint on a luxury business
- Partner with global HQ to maintain merchandising and selling ceremony standards at a high level
- Oversee client development activities and strategies to deepen client relationships and loyalty
Leadership and Culture
- 2nd generation family ownership, known for premier product and service throughout the Eastern region
- Entrepreneurial environment where you truly own your business and have streamlined communication to decision makers
- Unique opportunity for growth in an expanding company with strong reputation in the industry
Benefits and Appreciation
- Full benefits suite
- Negotiable Bonus and/or Commission package
Qualifications
- 5+ years experience managing a luxury boutique
- Experience with high price-point product that requires an experiential selling ceremony
- Passion for watches and/or fine jewelry is is a must; experience in the category is a significant plus
- Strong communication and analytical skills
- Energetic, passionate, results-oriented
-Oversee all aspects of NY Flagship Boutique for dynamic, growing designer fine jewelry house
-Interact daily with company founder and executives; close proximity to company HQ
Company Information:
-Founder-led, rapidly growing player in the designer jewelry space that has gained traction with influencers and celebrities
-Brand is expanding its digital and single-flagship presence throughout the US in key luxe markets, with 3 new store openings in 2024
-Within evolving retail infrastructure, this role will have a voice in shaping the retail direction of the brand
Leadership and Culture:
-Highly entrepreneurial and creative, while giving sales teams the tools needed to build their businesses (training, CRM, etc)
-Company founder has already built highly successful businesses, leveraging her passions toward driving the success of this House
-Vibe is "luxury and exceptional quality without attitude", values human connection and the "story behind each piece"
Benefits and Appreciation:
-Competitive salary with annual bonus potential
-Full benefits suite
Requirements
-Strong, hands-on retail leader to train and develop team, build local clientele
-Jewelry experience a plus, luxe brand leadership a must
-Entrepreneurial spirit; excited to help write the growth story of this brand surrounded by exceptional leadership
-Results orientation to achieve all sales and KPI targets while fostering a positive work environment
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Exciting new position leading the sales team and supporting operations of a new luxury Women's boutique in Highland Park Village, Dallas
- Lead team to initiate and develop long term client relations in support of European heritage brand with new, exciting design direction
- Strong, on-the-floor presence, active selling manager
- Support Director to Ensure all operational and merchandising standards met
Leadership and Culture
- Entrepreneurial brand culture with access to significant resources provided by globally respected group
- Open, non-siloed communication structure and exceptional intra-boutique cooperation
- European luxury house with unique point of view
Benefits and Appreciation
- Full Benefits suite
- Employee discount
- Annual bonus
Qualifications
- 5+ years luxury boutique leadership
- Must have strong connections in Dallas transferrable to a Women's luxury RTW and Accessories brand.
- Strong entrepreneurial spirit, leadership skills and hands-on sales skills
- Excellent networker, passionate about building relationships with potential clients, other managers and talent bench strength
- High standards of client satisfaction and luxury experience
ASSISTANT STORE MANAGER
Melrose Place, Los Angeles
Operations/Back of House Focused
Designer French luxury brand in need of operationally focused ASM to support the Melrose Place, Los Angeles location. Reporting to the GM in a team of 7 this ASM will lead all back of house initiatives with exposure to floor sales team, coaching and developing in the absence of the GM. If you are a leading looking for more operational duties, less selling time OR are in a operations role looking to elevate your career, this is a role to consider!
Additional Responsibilities:
- Managing all New Hire Paperwork and On-Boarding Processes in system
- Store Maintenance
- Lead and monitor all store security groups
- Manage all store staffing and scheduling needs
- Logging monthly sales for finance department reporting
- Oversee all IT store needs
- Order store supplies
- Overstock and Backroom Organization
- Tracking of all Consignment and Alternations for clients
- Lead and manage floor team on operational expectations and store sales goals
- Sales board, new product information and weekly clientele follow up
ABOVE DUTIES DO NOT CONSTITUTE A COMPLETE LIST AND DUTIES ARE SUBJECT TO CHANGE BASED ON THE COMPANY NEEDS AND MANAGER REQUESTS.
Company Benefits:
Benefits Start Day 1 of employment- Full Medical, Dental and Vision
401 K- no match
PTO, Sick Days and Holiday Pay
Position
- Oversee all aspects of well-established fine jewelry and watch store in Burlington, VT market
- Collaborate with senior management to set strategy for sustained business growth
- Build store culture conducive to teamwork and collaboration in support of goals
- Oversee client development activities and strategies to deepen client relationships and loyalty
- Own all sales training and development
Leadership and Culture
- Founder-led, established American luxury jeweler with strong retail and digital presence
- Vertical brand; fine jewelry produced in North America with rigid quality control standards
- Unwavering commitment to sustainability and ethical sourcing- among top global ratings in jewelry community
Benefits and Appreciation
- Full benefits suite including health insurance, 401K and PTO package
- Bonus based on achievement of KPIs
Qualifications
- 5+ years of luxury sales leadership/training experience in a fine jewelry environment
- Comfortable with entrepreneurial environment with high standards of excellence and latitude to put your personal imprint on the business
- Proven experience coaching and developing field sales teams to drive results
- Strong communication and analytical skills
- Energetic, passionate, results-oriented
Sales Director - Prestige Automotive
Eastern US
Sales Director
- Engage the UHNW community to introduce & sell the product
- Guide clients through order to customization to delivery, ensuring expectations are met
- Establish the US-business; this will be the first US-based role for this unique organization
- Experience must include complex, long-lead sales in ultra luxury goods like high jewelry, complex technical timepieces, prestige automotive, luxury travel (yachting, aviation), etc.
Company information
- An elite bespoke automotive customization company known for meticulous craftsmanship
- Represent the company in the US, liaising with leadership in Europe-based HQ
- Remote position with regular visits to HQ
Leadership & Culture
- World-renowned experts in vintage auto restoration to the ultimate degree
- Offers a highly personalized experience ensuring the client's dream are exceeded in the final product
Benefits & Appreciation
- Networking with the UHNW community through extraordinary events & experiences
- International and domestic travel
- Be part of creating one of a kind automobiles that are art!
- Work with a team passionate about delivering excellence in every detail
Executive Director- Global Product Marketing
Body Care & Hair
NYC Based- Hybrid 2-3 days in office (flexible)
As the Executive Director, Global Product Marketing, Body Care + Hair you will spearhead the strategic vision and oversee the execution of product marketing initiatives that propel our brand to new heights. In this pivotal role, you will blend strategic foresight, innovative leadership, and operational acumen to ensure our products not only meet consumer needs but also embody and advance our celebrated brand ethos. This brand is the undisputed leader in premium body care, where we have pioneered and continue to dominate the category.
This is your opportunity to steer the future of a category-defining brand, enhancing its market share and influencing beauty trends worldwide. The position will report to the Vice President, Global Product Marketing, and steers a team of 7.
Headquartered in New York and launched as a digitally native brand, supporting the expansion across the globe.*Ideal candidate MUST have body care experience*
RESPONSIBILITIES:
- Define and cascade the strategic objectives for Body and Hair categories, ensuring they align with the overall brand vision and business goals. Lead the development and execution of a comprehensive 3-year strategic plan that addresses market trends, consumer insights, and innovation opportunities.
- Own the P&L for the categories, actively managing budgets, forecasts, costs, and pricing strategies to achieve financial targets.
- Drive profitability through meticulous financial oversight and strategic cost management.
- Develop and manage the rolling product launch calendar, coordinating with Product Development and other cross-functional teams to ensure timely and impactful product introductions. Oversee the process from concept to market launch, ensuring that products fulfill consumer expectations and brand standards.
- Lead and inspire a team of marketing professionals, fostering a culture of high performance, continuous improvement, and developmental growth. Ensure that all team members are aligned with the category’s goals and fully equipped to execute their roles effectively. Steward a strong and clear briefing and feedback process across your team.
- Represent the categories in strategic meetings with senior management and external partners, advocating for the category’s needs and strategic direction.
- Collaborate with Global Consumer Engagement and Creative teams to design and implement omnichannel go-to-market strategies that ensure cohesive brand messaging and optimize customer journey across all touchpoints.
- Work closely with regional commercial teams to ensure that global launches serve local market needs and consumer preferences, ensuring global brand consistency and local relevancy.
- Utilize data and analytics to identify fast-growing categories and subcategories, enhancing market share through well-informed strategies and actions.
- Develop and deliver innovation concepts that result in significant growth by conducting gap analysis and leveraging performance data as well as consumer-focused insights from internal and external sources, including CMI reports, regional and retailer consumer reports, and collaborative "In the Kitchen" sessions with retailers.
- Champion sustainability initiatives within the product lifecycle, from ingredient sourcing to packaging, ensuring that all products adhere to the highest environmental and ethical standards.
- Drive ongoing analysis of category and SKU productivity resulting in recommendations for SKU resupport, pivots, or discontinuation.
QUALIFICATIONS:
- Bachelor's degree or equivalent required, MBA preferred.
- 10+ years of current experience in global marketing in the beauty sector with at least 5 years experience in the Skincare and/or Body Care category.
- Experience in OTC product marketing, such as SPF, scalp, or acne.
- Potent blend of strategic, creative, and analytic skills.
- Ownership mindset for programs and categories.
- Exceptional communication, presentation, and interpersonal skills.
- Strong attention to detail & organizational skills in a fast-paced environment.
- Team player with positive attitude and ability to build and nurture strong relationships.
- Experience directing & developing direct reports.
PERSONAL CHARACTERISTICS:
- Deep appreciation for company values and culture.
- Collaborative mindset, capable of working effectively across departments and geographies.
- Genuine passion for the beauty industry and evolving consumer preferences.
- Fact-based decision-maker with a pragmatic view of the marketplace.
- Results-oriented with an unrelenting drive to win, balanced with a focus on company success rather than personal imprint.
- Celebrates inclusion and diverse perspectives.
BENEFITS & PERKS:
Health Benefits: Competitive, full Medical, Dental and Vision insurance with company contribution
Voluntary Insurance Plans:
Life & AD&D Coverage
Disability Coverage
401k: 100% contributions on the first 5% of your elections after 90 days of employment.
• Vacation Time: Up to 4 weeks (20 business days)
• Pre-tax WageWorks Commuter Benefits
• Employee Assistance Plan
• TriNet Discounts: Member-only discounts and corporate rates on everything from pizza, the zoo, movie tickets, car rentals, and hotels, and much more across 10,000 cities.
Additional Perks:
• Corporate Discount:All new innovation sent to employees’ home addresses
• Monthly Stipend for Wellness, Phone, and Internet
• New Hire Home Office Set Up Stipend:$200 one-time stipend
• Anniversary Bonus
• Summer Friday’s: MDW – LDW every Friday the office closes at 1pm
• Paid Holidays
• Referral Bonus
• And many other perks such as quarterly team gatherings, office breakfasts and happy
hours, office massages and manicures, etc
Salary range $160-$175K with bonus opportunity based on experience
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New Worth Ave. boutique for this American Luxury Lifestyle house opening Fall 2024
- All team hiring and development in support of growing, clientele-driven business
- Oversee opening of new boutique in market
- Develop and implement strategies to drive client engagement and sales
Leadership and Culture
- Founder-led, entrepreneurial environment
- Nimble, non-siloed corporate support based in NYC
- People-first culture that balances high standards and results-orientation with positive work environment
- Seeking a leader who wants to help write the retail growth story of this House
Benefits and Appreciation
- Full Benefits suite
- Employee discount
Qualifications
- Luxury RTW or Lifestyle brand experience a must, Women's experience strongly preferred
- Should have a meaningful clientele book
- Appreciation for exceptional workmanship and design
- Comfortable working in "established start up" culture that's in growth mode
- Luxury Designer boutique leadership experience mandatory
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General Manager, NYC Retail- Women's Luxe RTW Brand
New position based on growth of this RTW-focused, American Luxury Lifestyle house.
- Oversee 2 Boutiques in NY
- All team hiring and development in support of growing, clientele-driven business
- Oversee opening of new boutique in market
- Develop and implement strategies to drive client engagement and sales
Leadership and Culture
- Founder-led, entrepreneurial environment
- Nimble, non-siloed corporate support based in NYC
- People-first culture that balances high standards and results-orientation with positive work environment
- Seeking a leader who wants to help write the retail growth story of this House
Benefits and Appreciation
- Full Benefits suite
- Employee discount
Qualifications
- Luxury RTW or Lifestyle brand experience a must, Women's a strong plus
- Appreciation for exceptional workmanship and design
- Comfortable working in "established start up" culture that's in growth mode
- Luxury Designer boutique leadership experience mandatory
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Position
- Oversee all aspects of established fashion watch & accessories store in Valley Fair
- Focus on driving sales, delivering excellent customer service
- Lead and develop team to achieve goals
Leadership and Culture
- World-renowned timepiece brand combining art, design, fashion and technology
- Part of European-owned, global W&J brand portfolio
- Strong track record of internal promotion within group
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages, 401K contribution
- Bonus opportunity that financially rewards performance
Qualifications
- 3+ years of retail leadership experience
- Strong ability to represent brand ethos, a design sensibility coupled with high energy
- Excellent organizational, communication and tech skills
- Strong communication and analytical skills
- Experience developing cohesive retail teams
Position
- Oversee all aspects of established, successful luxury timepiece and jewelry boutique in Tyson's Galleria
- Focus on driving sales, delivering refined client service and developing a client network
- Lead and develop team to provide exceptional client experiences at all times and drive sales.
Leadership and Culture
- World-renowned timepiece brand known for excellence, innovation, design and precision that's experiencing strong growth
- Standout name among European-owned, global W&J brand portfolio
- Strong track record of internal promotion and longevity within group- 90% of the region's management team was internally grown
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, and commission on store sales that financially rewards performance
Qualifications
- 3+ years of experience managing a luxury boutique; strong connections in Tysons' market strongly preferred
- Experience with high price-point product that requires an experiential selling ceremony
- Fine Jewelry or Watch experience is a plus, Passion for fine timepieces is a must
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Energetic, passionate, social
ASSISTANT STORE MANAGER-BELMONT PARK
NEW STORE OPENING-Fall 2024
An Italian womens, mens and kids luxury fashion brand renowned for its impeccable craftsmanship, innovative designs, and commitment to quality is now hiring for their first store coming to the US!
This brand offer a unique shopping experience, combining sophisticated fashion with exceptional customer service and we are seeking an experienced and dynamic Assistant Store Manager for our Belmont Park location to support this new team and drive the success of the store.
As the Assistant Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a superior customer experience, and driving sales growth. You will support a team of dedicated associates, manage inventory, and maintain the high standards of the fashion brand.
Responsibilities:
- Provide consistent leadership, motivation, and direction to the team.
- Foster a positive and inclusive work environment that encourages teamwork and collaboration.
- Ensure an exceptional shopping experience for all customers.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Maintain high standards of visual merchandising and store presentation.
- Develop and implement strategies to achieve sales targets and key performance indicators (KPIs).
- Monitor and analyze sales performance, making data-driven decisions to improve results.
- Conduct regular sales meetings and training sessions to motivate and educate the team.
- Oversee daily store operations, including opening and closing procedures.
- Manage inventory levels, ensuring adequate stock and minimizing shrinkage.
- Implement and maintain company policies and procedures.
- Monitor store expenses and manage the store budget effectively.
- Prepare sales reports and forecasts for senior management
- Ensure accurate cash handling and banking procedures
- Promote brand loyalty through exceptional customer service and personalized shopping experiences.
Qualifications:
- Proven experience 2-3 years in a leadership/retail management role.
- Strong leadership and team management skills.
- Excellent interpersonal and communication skills.
- Ability to analyze sales data and make strategic decisions.
- Customer-focused with a passion for delivering outstanding service.
- Knowledge of visual merchandising principles and inventory management.
- Proficiency in retail software and Microsoft Office Suite.
- Flexible and adaptable to changing business needs.
Benefits and Compensation:
- Competitive salary and performance-based bonuses.
- Employee discounts
- Opportunities for career growth and development.
- A supportive and inspiring work environment.
NYC BASED- Travel 50% *must be based in NYC
MUST HAVE Independent Sales Account Experience & Relationships
A prestigious heritage luxury jewelry brand with significant potential for growth, is seeking a Vice President of Sales, to be based in New York.
This dynamic role will include but not be limited to oversight of direct Sales responsibility, management of brand team in sales strategy and execution, creating and maintaining sales plans by region, account, and door and while frequently re-assess stock and managing negotiations with accounts.
The VP of Sales will hold the entire team accountable for a “customer centric” mentality, always focused on maximizing sales opportunities and customer experience, developing and maintaining best practices around this mantra. Travel required at least 50%, potentially more dependent on business needs
Responsibilities:
- Conduct frequent and often business meetings with stakeholders as well as all accounts, prepare monthly sales recaps to be shared internally with the executive board and external documents for account management
- New account development
- Fielding and researching all new account acquisitions and presentations of brand to key stakeholders
- Responsible for the training and onboarding of all new team members, internally and externally
- Events and Marketing- spearhead all event planning and marketing initiatives – work with internal teams as well as agencies to develop marketing strategies throughout the entire year to maximize sales
- Full ownership of event planning for both wholesale and private client activations, both domestic and abroad
- Social media marketing and digital strategy ownership to be presented to executive team and managed down to both agencies and in house team
- Direct responsibility of broad marketing strategy and oversight for external agency
- Trade Show Management: Full ownership of trade show – planning, strategy and execution (Average of 4-5 trade shows a year)
- Directly responsible for all sales and omni inventory planning, working closely with Production and Operations to ensure all best practices are being met
- Evaluating all stock levels to ensure all demands are being met while maintaining a healthy turn
- Make recommendations to the Executive Team on a TIA S&OP to ensure healthy business
- Direct responsibilities of full company P&L, inventory planning, strategy, new account development.
Qualifications:
• Professional, sophisticated selling skills; ability to connect with a wide range of individuals on all levels, deliver a curated experience to the customer
• Strong leadership skills that is able to train, develop, and motivate a team
• Highly motivated, organized individual with significant attention to detail. Ability to plan and structure time and responsibilities
• Strong team member with commitment to individual responsibilities for the success of the group; capable of stepping in to support other team members when needed
• Ability to thrive in a fast-paced environment, multitask, welcome new challenges, meet deadlines
• At least 5 years’ experience in the luxury industry in a sales leadership position
• Bachelor’s degree
• Strong analytical skills with proficiency with Microsoft Office, Word, Excel, PowerPoint, Adobe Acrobat, Adobe Photoshop, POS, Social Media, e-commerce analytics
Generous Benefits, Bonuses, Commissions and Compensation.
Company subsidizes premiums for medical/dental/vision insurance by 50%.
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Flagship Store Director- Chicago IL
Unique opportunity to oversee beautiful luxury flagship Watch and Jewelry store in downtown Chicago! You will lead the charge in creating an exceptional shopping experience, surpassing sales goals, and fostering a positive and motivational team environment. This director will embrace the company's core values as a great leader who is people-centered, results-driven, a top seller, and a team player.
Leadership and Culture
- Privately owned and operated, known for a positive, entrepreneurial culture.
- Committed to excellence at every level
- Exceptional relationships with suppliers and clients alike
Benefits and Appreciation
- Health insurance package available
- Employee discount
- Positive work culture
- 5+ years high-volume boutique management experience with a luxury brand is a must
- Lifestyle luxury accessories, watch/jewelry, high end automotive or similar product experience a strong plus
- Proven track record of success growing a luxury boutique business and developing its employees
- Client-focused, on-the-floor leadership style that brings out the best in your employees
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Store Manager
New York, NY
Store Manager
- Lead your team to deliver an exceptional and long-lasting retail relationship with clients
- Menswear (including MTM and MTO experience) leader with an iconic, high-quality lifestyle brand
- Driver results through sales strategies, client development, and merchandising
- Create a welcoming environment that is an experience, not just shopping
- 5+ years of retail management experience
- history of successful team recruiting, coaching, and motivating
- A preference for dressing up because you want to
Company information
- Founder-led organization with a supportive corporate team
- Service & style are the signature of this exceptional retailer
- High-profile location near corporate headquarters
Leadership & Culture
- Report to the Director of Retail
- Excellence in classic American style
- An employee-first culture
Benefits & Appreciation
- Attractive hours of operation
- A robust health benefits package
- 401K with matching, Parental leave and family care days, generous PTO
- volunteer days, special days off, employee discount or clothing allowance
- Oversee robust field sales team for established but growing fine jewelry brand, with blend of independent and national accounts
- Maximize Sell-through of evolving product line for profitability
- Motivational leader who will bring out the best in the sales team and help identify opportunities for brand growth in the "right" doors, not simply sell-in
- Experience in Fine Jewelry or Watches is a must, should have credibility with independent and national jewelry accounts throughout US
- Leading fine jewelry brand with evolving products and designs that are well-received by target accounts
- Unique mix of product, from everyday basics to signature and high jewelry pieces
- Entrepreneurial, results-oriented leadership team
- Brand is blend of heritage and innovation, always pushing forward to meet the needs of the market
- Competitive salary and annual bonus/LTI
- Full benefits suite
- Hybrid schedule when not traveling to visit accounts, location flexible with strong preference for location in key East Coast market such as NY or Southern FL
STORE MANAGER-BELMONT PARK
NEW STORE OPENING-Fall 2024
A womens, mens and kids luxury fashion brand renowned for its impeccable craftsmanship, innovative designs, and commitment to quality is now hiring for their first store coming to the US!
This brand offer a unique shopping experience, combining sophisticated fashion with exceptional customer service and we are seeking an experienced and dynamic Store Manager for our Belmont Park location to lead this new team and drive the success of our store.
As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a superior customer experience, and driving sales growth. You will lead a team of dedicated associates, manage inventory, and maintain the high standards of the fashion brand.
Responsibilities:
- Recruit, train, and develop a high-performing sales team.
- Provide consistent leadership, motivation, and direction to the team.
- Foster a positive and inclusive work environment that encourages teamwork and collaboration.
- Ensure an exceptional shopping experience for all customers.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Maintain high standards of visual merchandising and store presentation.
- Develop and implement strategies to achieve sales targets and key performance indicators (KPIs).
- Monitor and analyze sales performance, making data-driven decisions to improve results.
- Conduct regular sales meetings and training sessions to motivate and educate the team.
- Oversee daily store operations, including opening and closing procedures.
- Manage inventory levels, ensuring adequate stock and minimizing shrinkage.
- Implement and maintain company policies and procedures.
- Monitor store expenses and manage the store budget effectively.
- Prepare sales reports and forecasts for senior management
- Ensure accurate cash handling and banking procedures
- Represent the brand with professionalism and integrity.
- Stay up-to-date with the latest fashion trends and product knowledge.
- Promote brand loyalty through exceptional customer service and personalized shopping experiences.
Qualifications:
- Proven experience as a Store Manager or in a similar retail management role.
- Strong leadership and team management skills.
- Excellent interpersonal and communication skills.
- Ability to analyze sales data and make strategic decisions.
- Customer-focused with a passion for delivering outstanding service.
- Knowledge of visual merchandising principles and inventory management.
- Proficiency in retail software and Microsoft Office Suite.
- Flexible and adaptable to changing business needs.
Benefits and Compensation:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Employee discounts
- Opportunities for career growth and development.
- A supportive and inspiring work environment.
Men's & Women's Luxury Fashion House
The Store Manager (Flagship) leads all facets of the business promoting brand engagement and loyalty to clients in order to achieve store business goals. They are accountable for sustaining the brand image, achieving sales and KPI goals, managing the store team, recruiting, retaining and developing clients, and guaranteeing compliance with all processes and guidelines set by HQ in order to bring the store to its full potential. The Store Manager is an inspiring leader with a strong background in relationship building skills.
This position reports into the Retail Area Manager, North America & Europe.
Key Objectives
• Deliver and coach a consistent client experience, ensuring retail objectives of high-quality data collection and sharing of relevant brand information with our clients through a strong sales floor presence
• Recruit, train, motivate and develop staff ensuring all positions are filled in a timely manner with best-in-class personnel
• Develop and implement best-in-class store standards including talent, training, performance, operations and CRM initiatives
Responsibilities include, but are not limited to:
Service and Sales Objectives
• Analyze available sales reports to determine the needs of the business and set KPI strategies
• Set individual sales goals for sales team, ensuring goals reflect store business goals
• Ensure all associates provide the highest level of customer service with in-depth knowledge of the brand, relevant initiatives and product
• Recommend events/incentives that will continue to grow customer base, with emphasis on building local and high potential clients
• Partner with Buying team on seasonal collection assortment and buying strategies to build a diversified and sustainable flagship business
• Partner with Marketing and Communications team to drive in-store sales events and activations
• Support, implement, and provide follow-up for all training programs, seminars, etc.
Operational Objectives
• Ensure all opening and closing of store procedures are properly followed
• Ensure deliveries are properly processed in a timely manner
• Meet inventory accuracy and shrink requirements through monitoring of monthly cycle counts, COG management and stock standards
• Ensure staff is trained in all areas of appropriate POS usage ensuring credit and cash control procedures are properly followed including bank deposits, safe funds, and petty cash
• Assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, client data maintenance
• Exhibit proficiency in computer programs including Word, Excel
• Implement and maintain all merchandising directives and ensure execution of all visual merchandising standards
• Ensure the selling floor is neat and organized, always reflecting the correct visual image
Financial and Human Resources Objectives
• Resolve all employee issues in a timely and effective manner, partnering with the Retail Ops team and HR when necessary
• Ensure integrity of payroll and commissions processes
• Manage store expenses and maintain financial targets
Position Requirements
• Minimum of 5 years of successful experience as a Store Manager in luxury or contemporary fashion retail (overseeing a team of 10-15 people)
• Strong leadership and communication skills, with a proven track record of managing and motivating a sales team
• Entrepreneurial with inclusive leadership style and market awareness
• Exceptional interpersonal skills
• Adaptable, open, risk-taking, dynamic, agile
• Bachelor’s or relevant degree preferred
• Proficient with analyzing data for a large volume store
• Experience with POS software (i.e. Teamwork)
• Proficiency in a second language is a plus (i.e. Mandarin, Spanish)
Salary 130-145K base plus * this position is eligible for a discretionary bonus*[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 150000 ) [ContactName] => Samantha Boykin [ContactPhone] => (914) 374-3942 [ContactEmail] => samantha.boykin@gmail.com [DatePosted] => 2024-07-03T14:02:27 [City] => SoHo [State] => NY [PostalCode] => [Country] => [Status] => Closed [ContactId] => 402964830265050 [MinSalary] => [ShowOnWeb] => [PositionId] => AlexWang06 [LastModified] => 2024-09-03T18:57:03 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) [92] => stdClass Object ( [JobId] => 136649463186137 [CompanyId] => 979351467987937 [CompanyName] => Chloé [Industry] => [JobType] => FullTimeRegular [JobTitle] => Boutique Director [DegreeRequired] => [JobDescription] =>
Exciting new position overseeing new luxury Women's boutique in Highland Park Village, Dallas
- Lead team to initiate and develop long term client relations in support of European heritage brand with new, exciting design direction
- Strong, on-the-floor presence, inspiring team leader
- All aspects of opening new boutique including input on team hiring and establishing presence in the community
- Ensure all operational and merchandising standards met
Leadership and Culture
- Entrepreneurial brand culture with access to significant resources provided by globally respected group
- Open, non-siloed communication structure and exceptional intra-boutique cooperation
- European luxury house with unique point of view
Benefits and Appreciation
- Full Benefits suite
- Employee discount
- Annual bonus
Qualifications
- 5+ years luxury boutique leadership
- Must have strong connections in Dallas transferrable to a Women's luxury RTW and Accessories brand.
- Strong entrepreneurial spirit, leadership skills and hands-on sales skills
- Excellent networker, passionate about building relationships with potential clients, other managers and talent bench strength
- High standards of client satisfaction and luxury experience
Women's & Men's RTW & Accessories Brand
Boston Copley Place
As Boston Flagship General Manager, you will be responsible for overall store management, staff, merchandise, and customer service with a focus on achieving sales objectives, maintaining high operational and merchandising standards and goals, building highly motivated teams, and developing associates to elevate their brand sales and clientele strategies to drive sales and loyalty.
Exciting opportunity for a high-caliper leader looking to run a flagship location and a potential for a concession oversight as well (based on candidate level and experience).
Responsibilities:
- Continuously empower sales staff and ensure principles of brand customer service are followed
- Drive sales to meet or exceed sales budgets
- Find opportunities to and aid sales associates in fortifying client relationships through clienteling
- Follow on a day-to-day basis the sales performance of the store, and a monthly basis the sales performance of the sales associates
- Set individual monthly objectives for each member of the team
- Understand and explain store performance by category and its mix (lines, functions, collections, etc.)
- Keep all product support tools well organized and ensure all team members have access to the information
- Maintain merchandising standards as set forth by the corporate visual department in partnership with the Visual Merchandiser
- Supervise store personnel and carry out company policies
- Identify & own all store recruitment needs. Recruit, assess, & interview talent and partner with Regional & HR when needed
- Exhibit strong interpersonal skills in dealing with staff, peers, supervisors, and the NY and Paris corporate office
- Responsible for personnel matters including hiring and termination (with approval from Regional & HR)
- Coach and develop employees in all areas of performance and lead full MPP responsibility
- Business School, University, or "equivalent experience"
- Position requires minimum of 7-10 years in store management experience; preferably in a luxury setting
- Computer literate; learn and use various software package
Action oriented; results driven Able to motivate others and build effective teams
Customer service oriented
Social perceptiveness
Proficiency in meditating and resolving issues or concerns that may arise
Problem-solver
Strong oral and written communication skill
Languages: Foreign Languages a plus
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Midtown Manhattan, NYC
Marketing Manager
- Execute all marketing, communication & advertising for a high luxury watch brand with agility and enjoyment for a "wear a lot of hats" lean team culture
- Work closely with Americas' President executing all marketing activities to maximize the booming brand growth
- Coordinate all elements of internal & external brand communications, turn ideas into results
Company Information
- Nearly 200 year old independent Swiss watchmaker appreciated by watch collecting aficionados.
- 4 days Midtown West in office/1 day WFH,
Leadership & Culture
- Reports to the US-based President for the Americas
- Owners value entrepreneurial spirit and "scrappiness" - no "this is how we've always done it" here!
- Room to grow based on your success and ability to thrive with ambiguity
Benefits and Appreciation
- Medical, Dental, 401k with matching
- Travel up to 20% including possible annual international visit to HQ
- Occasional weekends required around extraordinary brand events & sponsorships
We have a rare opportunity to be apart of a new location with Vancouver's most exclusive luxury interior design team! This is a brand new location in the heart of Vancouver. The company is taking over the franchised location. Great opportunity to align with a well established brand and build a business from the ground up. We are seeking a Showroom Manager to oversee a top design team working to furnish the homes of the most elite residents. If you are someone looking to align yourself with a family culture where 75% of the team has been there 15-20 years, this is for you! Open to potential candidates in the luxury space coming from interior design, residential showrooms, real estate, and other luxury brands.
The Showroom Manager will have about 5 years of experience in a relationship driven environment within the luxury space. You must be excited to oversee and motivate a senior sales team. Must be creative and have a strong passion for home furnishings.
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Luxury Home Furnishing
NYC
Our client, a renowned design-driven company specializing in high-quality furniture, lighting, and home accessories. With a legacy of innovation and a commitment to contemporary design, they have become a global leader in the industry. Their products are recognized for their aesthetic appeal, functionality, and sustainability.
We are seeking a dynamic and experienced Trade and Contract Business Development Manager to join the team. The ideal candidate will play a pivotal role in expanding the brands presence within the trade and contract sector. This position requires a strategic thinker with strong industry knowledge, exceptional communication skills, and a proven track record of successful business development in the furniture and design market.
Responsibilities:
Market Analysis and Strategy:
- Conduct thorough market research to identify potential trade and contract opportunities.
- Develop and implement strategic business plans to drive growth in the targeted sectors.
Relationship Building:
- Cultivate and maintain relationships with key stakeholders, including architects, interior designers, contractors, and project managers.
- Collaborate with existing clients to strengthen partnerships and identify new business opportunities.
Sales and Revenue Generation:
- Meet and exceed sales targets within the trade and contract segments.
- Negotiate and close deals with clients for large-scale projects, ensuring profitability and client satisfaction.
Project Management:
- Oversee the entire sales process, from lead generation to project completion.
- Collaborate with internal teams to ensure seamless execution and delivery of projects.
Qualifications:
- Proven experience in business development within the furniture or design industry, with a focus on trade and contract segments.
- Strong understanding of market trends, competitor analysis, and business strategy.
- Excellent negotiation, communication, and presentation skills.
- Ability to build and maintain relationships with key industry stakeholders.
- Results-oriented with a track record of meeting and exceeding sales targets.
- Project management skills with the ability to coordinate and execute large-scale contracts.
Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and growth within the company.
- Training in Italy
- Monday - Friday
If you are a motivated individual with a passion for design, a strategic mindset, and a proven ability to drive business within the trade and contract sectors, we invite you to apply for this exciting opportunity. Join us in shaping the future of contemporary design and making a significant impact in the industry.
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- Open and lead new, luxury timepiece boutique in SoHo featuring superior product display and entertainment space with a "Downtown Vibe"
- Hire and train store team- unique opportunity to fully put your imprint on a luxury business
- Focus on driving sales, delivering refined client service and developing client network
Leadership and Culture
- World-renowned timepiece brand known for excellence, innovation, design and precision that's experiencing strong growth
- Standout name among European-owned, global W&J brand portfolio
- Strong track record of internal promotion and longevity within group- 90% of the region's management team was internally grown
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, and commission on store sales that financially rewards performance
Qualifications
- 3+ years of experience managing a luxury boutique; some experience leading a business in SoHo highly desired
- Experience with high price-point product that requires an experiential selling ceremony
- Fine Jewelry or Watch experience is a must, should be passionate about fine timepieces
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Energetic, passionate, social
PR Assistant/Press Assistant
NYC Based| 5 Days in Office
Icon Luxury Fashion House
The Press Assistant support Communications and PR team working out of their SOHO based New York City offices.
The key role is to support the Global Press Coordinator with press activity and other PR related needs seeking a candidate who can work autonomously, function proactively, exercise discretion and independent judgement, and will report directly to the Global Press Coordinator.
RESPONSIBILITIES:
- Oversee all Press Activity.
- Facilitate sample requests under the supervision and guidance of the Global Press Coordinator.
- Organize all sample shipping and return logistics.
- Responsible for tracking all upcoming and published editorial credits and features.
- Help with special projects including but not limited to contact database on GPS and internal archival of collections
- Assist in preparing reports including sample trafficking, special projects, internal reports and confirmed editorial credits that will be submitted to top management
- Support with Special Events and Collaborations.
- Help with tasks concerning events whenever necessary and relevant including but not limited to runway shows in Paris and collaborative affairs.
- Support Press Team with tasks related to upcoming collaborations including but not limited to coordinating gifting efforts and planning launches.
REQUIREMENTS:
- Some level of experience in Public Relations/Communications with focus on sample trafficking, direct communication with publications/stylists and shipping logistics.
- Efficient in Microsoft Office, Photoshop and Fashion GPS
- Proactively contributes to create a team environment that is professional, flexible, and enjoyable
- Able to develop and adapt to the needs of the brand
- Strong sense of responsibility and attention to detail
- Ability to sit and stand for long periods of time.
- Ability to move boxes weighing up to 50 lbs.
NEED TO KNOW:
- In Office role, 5 days a week
- Benefits and Bonus Opportunity
Position
Oversee new luxury timepiece boutique in Westfield Topanga
Open new store and build/ train sales team toward cohesive vision of success
Drive store toward successful achievement of all KPI goals
Focus on achieving sales plan, delivering refined client service and developing client network
Leadership and Culture
World-renowned timepiece brand known for excellence, innovation, design and precision
Standout name among European-owned, global W&J brand portfolio
Strong track record of internal promotion and longevity within group
Benefits and Appreciation
Full benefits suite with generous employer contribution toward insurance packages
Exceptional blend of annual bonus and store commission that financially rewards performance
Qualifications
3+ years of experience managing a luxury boutique
Experience with high price-point product that requires an experiential selling ceremony
Passion for fine timepieces is a must, whether or not you have experience in the category
Demonstrated ability to create and nurture a client-forward culture that leads to exceptional customer journeys
Strong communication and analytical skills
Superior operational awareness and organizational skills
Energetic, passionate, social
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- Be a Change Management powerhouse through documenting and studying workflows company-wide, proposing plans for meaningful improvements, getting buy-in from all stakeholders, and implementing & maintaining those successful proposals.
- Develop a new fulfillment system working in partnership with Product and Engineering to achieve targets.
- 7-10 years of operations and executive leadership required.
Company Information
- An evolving, innovative digital market disruptor where fulfillment can involve an item, access, an experience or other one-of-a-kind opportunity.
- Be part of the world's leading impact marketplace.
Leadership & Culture
- Report to Chief Operating Officer (COO)
- A charity-centric, give-back organization that rewards curiosity and innovation
- 3 days/week in-office (T-Th), Midtown Manhattan
- Medical, Dental, Vision and other benefits included in the compensation package.
- Competitive PTO package
Outside Sales Executive-Houston
Home & Design Brand
Reports to Houston Showroom Manager
Reporting to the Houston Showroom Manager, the Houston Sales Representative will be based in the Houston Metro Area.
The Outside Sales Representative plays a pivotal role in driving business growth and fostering strong client relationships. Their primary responsibility is to promote and sell our products or services to architects, interior designers, contractors, and other design professionals in the industry. Overall, the OSR role requires a balance of sales acumen, industry knowledge, relationship-building skills, and a customer-centric mindset to drive success and contribute to the growth and profitability of their company.
This home and design brand is one the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. The company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products.
Key Responsibilities:
* Identify and pursue new business opportunities by prospecting for potential clients, attending industry events, and networking with key stakeholders.
* Possess a deep understanding of their company's products, as well as the needs and preferences of their target market, in order to effectively communicate the value proposition to potential customers.
* Build and maintain long-term relationships with clients is also crucial. This involves providing exceptional customer service, offering personalized solutions to meet clients' needs, and being responsive to their inquiries and concerns. A successful outside sales representative in this industry will be proactive in anticipating clients' needs and providing timely support and assistance throughout the sales process.
* Collaborate closely with internal teams such as marketing, product development, and customer support to ensure alignment in messaging, product offerings, and customer service standards. They may also be responsible for gathering market intelligence and feedback from clients to inform strategic decision-making within their organization.
Qualifications:
- Bachelor’s degree or equivalent preferred
- Minimum of five years of sales experience, preferably with the luxury sector
- Excellent communication skills, written and verbal
- Must have proven and verifiable sales success record with developing business by expanding your customer base and growing sales
- Meeting and exceeding sales targets, while demonstrating exceptional customer service
- Experience in Salesforce a plus, or other CRM system
- Intermediate level knowledge of of Microsoft Suite – Word/Excel/Powerpoint
- Microsoft Outlook – Inbox Management
- Ability to travel throughout territory to meet clients in-person
- Physical Requirements- must be able to lift and move up to 20#
- Sitting, standing and walking throughout the day
Benefit Offerings Include:
- Paid Time off of 15 days per year, accrued bi-weekly
- Eight Sick Days Per Year
- 11 Paid Holidays
- Paid Parental Leave
- Medical, Dental and Vision Insurance, including HDHP with HSA
- 401k Retirement Plan with Bi-Weekly Company Match
- Company Paid Life Insurance and Long-term Disability Insurance
- Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
- Employee Assistance Program
Company Culture & Employee Mission:
Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law.
Whether it’s the executive who offers visionary leadership, or the sales professional who won’t settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague.
Employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.
Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It’s not just what we do but what we love.
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Houston, TX
Store Manager
- Lead your team to deliver an exceptional and long-lasting retail relationship with clients
- Menswear (including MTM and MTO experience) leader with an iconic, high-quality lifestyle brand
- Driver results through sales strategies, client development, and merchandising
- Create a welcoming environment that is an experience, not just shopping
- 5+ years of retail management experience
- history of successful team recruiting, coaching, and motivating
- A love of dressing up because you want to
Company information
- Founder-led organization with a supportive corporate team
- Service & style are the signature of this exceptional retailer
Leadership & Culture
- Report to the Director of Retail (Mens)
- Excellence in classic American style
- An employee-first culture
Benefits & Appreciation
- Non-mall location with attractive hours of operation
- A robust benefits package including Medical, Dental, Vision & Flex Spending
- 401K with matching
- Parental leave and family care days, generous PTO
- volunteer days, special days off, employee discount or clothing allowance
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NYC Based | 5 Days in SOHO Offices
Iconic Fashion House
This is a NEW role to support the brand CEO and all retail locations on all operational duties for brick and mortar and wholesale business partners working out of their SOHO based New York City offices. The key priorities are to support the Global Flagship and New store openings, along with reporting to the Global CEO all financials, technology issues, product and merchandise orders, buying and visuals, store service needs, orders and supply chain management and reporting to keep stores and wholesale businesses running smoothly and efficiently.
We are seeking a candidate who can work autonomously, function proactively, exercise discretion and independent judgement, and will report directly to the CEO.
JOB RESPONSIBLITIES:
- Inputting orders in the system for flag ship stores.
- Assisting during the buy.
- Saving and classifying orders in the archives.
- Saving and classifying order confirmations in the archives.
- Updating budgets once orders have been confirmed by Retail Operations Manager.
- Inputting promotional goods for stores and following up on changes to them.
- Updating budget template for promotional goods once Retail Manager has confirmed them.
- Update budget once the cancellations arrive.
- Visual of the buy for all collections.
- Sell out visual for all stores each season.
- Support Retail Operations Manager with supply order for Flagship stores.
- Support Retail Operations Manager with the follow up of daily operations of stores (damages, promotional goods, gifts, consignment and replenishments).
- Support preparation for monthly sell through analysis
- Preparing sell through reports for Retail Operations Manager to analyze.
- Preparing files for store photo gallery activity
- Preparing files for Farfetch activity
- Under supervision of Retail Operations Manager schedule all communications from the stores
- Placing and following up with special orders from the stores
- Following up with the reorder of our forever lines to ensure all stores always have stock.
- Keeping a close log of damaged items from the stores to generate reports for production with feedback.
- End of season return organization, creation of carry over list and ensuring that product that is kept in the warehouse circulates to store to sale with a md before sales break.
QUALIFICATIONS:
- Bachelor’s degree required
- Majoring in business management or buying
- Proficient in excel required
- Business and sales calculation experience required
- Proficiency in Microsoft Office
- Attention to detail
- Great organization and communication skills
- Ability to lift up to 50 pounds
- Must be able to sit and stand for long periods of time
NEW STORE OPENING-September 3rd
New UK based Women's Sustainable Fashion House opening their FIRST US store in Soho! This brands believes that their store leaders must create a culture of teamwork and excellence putting customers first while maintaining an operationally excellent store.
We are seeking a General Manager who is responsible to successfully manage the day to day running of the store to maximize sales, hiring and recruiting top talent and develop the team to grow to their fullest potential. This Manager must have a proven track record of successfully running stores and a desire to continue growing in their career with high standards and the ability to coach the team to deliver exceptional customer experiences, focused on behaviors that drive results and deliver operational excellence in all aspects of running the store.
RESPONSIBILITIES:
- Identify business opportunities to increase sales
- Recruit, interview, hire, complete Induction keeping the staffing levels adequate
- Train, coach, guide, supervise individuals/team in their role
- Monitor individual performance and coach to improvement
- Carry out reviews/appraisals
- Provide leadership; motivating individuals/team to be “their best”
- Role Model the expected selling behaviors including clienteling, uncovering customer needs, sharing product knowledge, and recommending appropriate outfits that create beautiful wardrobes for the customer
- Effectively organise all store operations and allocate responsibilities to the team
- Ensure all Health and Safety Standards are met
- Maintain awareness of market trends and how they relate to Selective Marketplace
- Be aware of what local competitors are doing
- Analyze store sales trends to ensure correct levels of stock and staff are in place
- Provide timely feedback to Head Office on stock performance
- Be knowledgeable of company procedures ie; stock taking, P.O.S.
- Effectively manage stock levels through accurate and regular stock checks
- Aware of Loss Prevention techniques that prevent shrink including internal, external and paperwork errors that can cause shrink; trains team to understand and effectively minimize shrink
- Minimum 2 years proven successful retail experience as Store Manager; apparel experience a plus
- Proven track record of providing outstanding customer service & driving sales results
- Creates a positive working relationships with corporate partners, peers, and direct reports
- Ability to evaluate KPIs and coach team behaviours to impact results
- Effective communicator with strong organizational skills
- Excellent Time Management skills
- Encourages team inclusion and development
- Motivates and inspires team
- Acts as an Ambassador for brand
- Good MS Office knowledge
We are a British, privately owned family business that has been trading for over 35 years, designing exclusive, luxury women’s clothing, we have an active customer base across the UK, US and in Germany. Our direct selling business is well established, and we have a flagship store in Chelsea, London, near the landmark Sloane Square, a second shop on Marylebone High Street, in the heart of the West End of London and our brand, Wrap London, has a flagship store in Westbourne Grove. We are looking to build our customer base by opening flagship stores in key states across the US.
Apply Today to be considered for the inaugural team!
Salary $100-$120 based on experience (plus bonus and benefits)[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 130000 ) [ContactName] => Patricia Limb [ContactPhone] => +44 1509 638 656 [ContactEmail] => [DatePosted] => 2024-06-10T11:54:32 [City] => SOHO [State] => NY [PostalCode] => [Country] => [Status] => Filled [ContactId] => 197236041545015 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => 1 [PositionId] => POETRY01 [LastModified] => 2024-07-29T08:58:58 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) [113] => stdClass Object ( [JobId] => 192441325934843 [CompanyId] => 645151768354540 [CompanyName] => Peserico [Industry] => [JobType] => FullTimeRegular [JobTitle] => Store Manager [DegreeRequired] => [JobDescription] =>
STORE MANAGER-BELMONT PARK VILLAGE (Opening Fall 2024)
Luxury Women's Fashion and Accessories Brand
New Belmont Park Village Lifestyle Center location
Italian brand created in the heart of Veneto, as a small manufacturer specializing in women’s pants since the early 90’s will a full collection of exclusively Made In Italy handcrafted RTW and Accessories.
Today, the company creates, produces, and distributes three different collections: Woman, Man, and Aurea. Currently, in the US, the brand stands at 8 boutiques and 3 outlets.
We are seeking a highly motivated and client-driven manager to set the pace and tone for the experience in the NEW Belmont Park Lifestyle Center who possesses a passion for fashion and luxury, sales aptitude, leadership skills, and top-notch customer management practices.
This Store Manager will also support the increase of the brand’s footprint in their local market and provide an excellent customer experience that is required from the brand holding the teams accountable and is also responsible for the team's building and developing of client relationships, supporting the team in the optimization of the global sales performance, directly managing the top/ VIP customers, increasing customer service standards, and working for the continuous development of the team’s product knowledge and selling skills
Responsibilities:
• Guarantees and actively participates in managing customer relationships, ensuring a high level of satisfaction, coordinating the store team, and implementing guidelines set by the store manager
• Expand and increase new client database while maintaining existing relationships with a loyal client base to promote customer loyalty, as well as partnering with the dos to focus on top VIPS
• Support to manage CRM KPIs set by retail management, ensuring that the necessary customer data is collected to contribute to the CRM reporting and strategy
• Support and with all in-store marketing events, working in tandem with the marketing team
• Directly manages the relations with top/VIP customers
• Provides monthly touch bases with the sales team regarding their client's outreach, follow-up, and new customer acquisition
• Continuously supports the business in team management directly related to coaching and feedback
• Ensures that all internal procedures are implemented and met
• Oversees visual merchandising practices and standards, ensuring that the store and the product image are aligned with the central visual guidelines
• Partner with the regional visual merchandising team, help to support and execute the visual merchandising guidelines, practices, and standards to ensure that the store windows, display, product and store image is in line with corporate and HQ guidelines
• Manages all security procedures are properly executed, relaying all communication to the store manager
• Training store teams on loss prevention
• Supervises stock-level activities, and is solution minded with challenges as it relates to stock and back of house matters
• Operational excellence optimization of the stockroom, to guarantee that the back of the house is designed and set up to support the front of the house efficiently
• High attention to the care of all the products and materials in the stockroom are upheld to company standards at all times
• Daily closings, and inventory procedures based on the company guidelines
Benefits:
• dental insurance
• health insurance
• vision insurance
• paid time off
Schedule:
• 8 hours shift
• weekend availability
Supplemental pay types:
• bonus pay monthly on store goals
Salary range $95-$110K base plus monthly bonus commissions as store goals are met[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 120000 ) [ContactName] => Anna Pilastro [ContactPhone] => [ContactEmail] => anna.pilastro@peserico.it [DatePosted] => 2024-05-15T11:47:28 [City] => Belmont Park [State] => NY [PostalCode] => [Country] => [Status] => Filled [ContactId] => 762855207148738 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => [PositionId] => Peserico01 [LastModified] => 2024-07-29T08:55:03 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) [114] => stdClass Object ( [JobId] => 146009661318896 [CompanyId] => 190977681381698 [CompanyName] => OMEGA SA [Industry] => [JobType] => FullTimeRegular [JobTitle] => Store Manager [DegreeRequired] => [JobDescription] => [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 120000 ) [ContactName] => Neil Meany [ContactPhone] => (954) 801-5290 [ContactEmail] => Neil.Meany@swatchgroup.com [DatePosted] => 2024-04-12T12:26:50 [City] => Boston [State] => MA [PostalCode] => 10001 [Country] => [Status] => Hold [ContactId] => 171746706139153 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => [PositionId] => Omega13 Boston [LastModified] => 2024-07-26T08:58:43 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) [115] => stdClass Object ( [JobId] => 112540323851728 [CompanyId] => 377611901614103 [CompanyName] => Alexander Wang LLC [Industry] => [JobType] => FullTimeRegular [JobTitle] => Executive Assistant - Celebrity Fashion Designer [DegreeRequired] => [JobDescription] => Executive Assistant-Celebrity Founder Creative Designer
NYC Based 5 Days In Office
This Executive Assistant position is a dynamic and highly visible role within our organization. The role of Executive Assistant will support the Founder/Creative Director and is responsible for providing comprehensive support with a high level of professionalism and confidentiality. This position requires the ability to prioritize, anticipate needs, think critically and be solution – oriented. We require an individual with a positive disposition who can manage and affably interface with employees, clients and vendors. This position requires completion of a broad variety of administrative tasks. The position will reward an individual who is driven and able to thrive in a fast-paced environment and manage deep exposure to the demands of a global business. This is a highly interactive role where you will partner closely with our Executive Leadership Team.
Responsibilities:
- Prioritize multiple inquiries and requests while troubleshooting and diminishing scheduling conflicts; make judgements and recommendations to ensure smooth day to-day engagements.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Founder/Creative director including those of a sensitive or confidential nature.
- Determines appropriate course of action, referral, or response, composes general correspondence, memos, spreadsheets, charts, graphs, etc.
- Manage a variety of administrative tasks that include, but not limited to assisting with special projects, designing, and producing complex documents, reports and presentations, collecting and preparing information for meetings with internal partners and external parties, and maintaining contact lists.
- Creates agendas for key meetings, ensures follow-up on actions items, and manages complex calendar scheduling for the Founder/Creative Director.
- Provide personal assistance which may include but not limited to personal errands, house visits, overseeing financial transactions, personal shopping, on/off site transportation, breakfast/lunch/dinner orders or reservations, and other day-to-day ad hoc tasks that may arise.
- Manages all calls, key contacts, and internal and external interactions with influential players throughout the industry in a professional, confident manner.
- Acts as a liaison with other departments and external partners, including high level staff. Handles confidential, routine, and non-routine information and explains policies when necessary.
- Lead, drive. and execute on various team events, socials, offsite meetings, etc.
- Schedule and coordinate logistics for meetings, conferences, and special events
- Organize and prepare meetings live and across digital platforms and ensure attendance with appropriate scheduling details and reminders for participants
- Coordinate all logistical aspects of internal and external meetings (i.e. placing catering orders, booking venues, etc.)
- Plans and coordinates U.S. and international travel and builds organized, detailed trip itineraries.
- Exercises independent judgment to plan, prioritize and organize diversified workload, recommending changes in office practices and procedures.
- Partner with the Marketing team on VIP Gifting and delivery schedule.
Background Requirements:
- A bachelor's degree or equivalent work experience in a related field required
- At least 5 years' experience required in a fast-paced luxury environment
- Fluency in Mandarin is a plus
- Familiarity with a variety of computer software applications including word processing, spreadsheets, database and presentation/visual software (e.g. MS Word, Excel, Outlook, PowerPoint.)
- Proficiency with the Adobe Photoshop and Apparel Magic is a plus
- Ability to manage time well, organize and prioritize workload. Flexible, adapting to change quickly and easily
- Ability to effectively share technical information, communicate technical issues and solutions to all levels of business
- Able to juggle multiple projects - can identify primary and secondary objectives, prioritize time and communicate timeline to team members
- Ability and desire to take product/project ownership
- Flexible work schedule and open availability required
Job Title: Market Supervisor - Luxury Jewelry
Company Overview:
Our client, a prestigious retailer specializing in luxury jewelry with a distinguished legacy of craftsmanship and exceptional customer service. With a commitment to excellence and an extensive collection of exquisite pieces, this jeweler, has established itself as a premier destination for those seeking timeless elegance and sophistication.
Position Overview:
Our client is seeking a dynamic and experienced Market Supervisor to oversee three large-volume luxury jewelry stores in the Texas market. The Market Supervisor will play a pivotal role in driving sales, ensuring operational efficiency, and maintaining the highest standards of customer experience across all retail locations. Reporting directly to the owner of the company, the Market Supervisor will be responsible for leading and motivating a team of retail professionals to achieve sales targets and uphold the brand's reputation for excellence.
Responsibilities:
- Provide strong leadership and guidance to store managers and staff to ensure alignment with company goals and objectives. Foster a culture of teamwork, accountability, and continuous improvement.
- Drive sales growth and profitability by implementing effective sales strategies, monitoring performance metrics, and identifying opportunities for improvement. Develop and execute action plans to maximize sales and meet targets.
- Oversee all aspects of retail operations, including inventory management, merchandising, visual presentation, and store maintenance. Ensure compliance with company policies, procedures, and standards of excellence.
- Uphold the brand's commitment to delivering exceptional customer service at every touchpoint. Train and coach team members on best practices for engaging with customers, building relationships, and exceeding expectations.
- Recruit, hire, train, and develop top talent within the market. Conduct performance evaluations, provide constructive feedback, and support professional growth and development opportunities for team members.
- Bring a proactive and entrepreneurial mindset to the role, continuously seeking out innovative ideas and solutions to drive business success. Identify market trends, competitive threats, and opportunities for expansion or improvement.
- Lead by example by actively engaging with customers on the sales floor, providing personalized assistance, and fostering a welcoming and luxurious shopping environment. Roll up your sleeves and work alongside the team to drive sales and deliver exceptional service.
Qualifications:
- Minimum of 5 years of retail management experience, preferably in the luxury or high-volume retail sector.
- Proven track record of success in driving sales and achieving targets in a retail environment.
- Strong leadership abilities with the ability to inspire and motivate a team.
- Excellent communication, interpersonal, and problem-solving skills.
- Entrepreneurial mindset with a passion for innovation and continuous improvement.
- Hands-on approach with a willingness to actively engage with customers and work on the sales floor.
- Flexibility to travel between store locations within the Texas market as needed.
- Knowledge of luxury jewelry products and industry trends is a plus.
- Must be able to pass a background check including a drug test
Benefits:
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits package
- Retirement savings plan
- Opportunities for career growth and advancement within a prestigious retail organization
- Relocation package
Join this amazing company and play a key role in shaping the future of luxury retail in the Texas market. If you are a results-driven leader with a passion for excellence and a commitment to delivering exceptional customer experiences, we want to hear from you! Apply now to be considered for this exciting opportunity.
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Company Information
- Heritage luxury home brand that continues to capture market share in B2B Trade, hospitality and D2C channels
- Brand known for strong designer partnerships and product innovation with classic luxe overtones
Leadership & Culture
- Unique combination of heritage brand values and innovation, for a dynamic, rewarding work environment
- Ongoing opportunities for personal and professional growth based on company expansion and drive toward excellence
- Opportunity to work closely with brand's creative team; reports directly to CEO
Benefits and Appreciation
- Full Benefits include Health, Dental, and Vision
- 401k with company matching
- Supplemental benefits include Accident, Short Term Disability, and Parental Leave
- Discount and product allocation annually
Requirements
- 5-10 years of successful experience overseeing a luxury home showroom and being the "face of a brand"
- Solid connections within the trade that can be leveraged to drive sales
- Luxury home soft-goods market experience a plus
- Current or prior expertise building and overseeing relationships with the Trade (interior designers) a must
- Passion for luxury home product, design and delivering exceptional client experience a must
Senior Buyer- Fine Jewelry
Suburban Boston, MA
- Set and implement the fine & high jewelry merchandising strategy for a network of locations across New England
- Guide a team of buyers and assistants to ensure assortments maxmize sales and lead the market in ahead of trends
- Partner with leadership to increase mix of designer & high jewelry product offerings and drive customer demand
- Report to the Vice President of Merchandising
- Well-respected, family-owned legacy fine jewelry house
- Company has secured exclusive distribution agreements from top fine jewelry and prestige timepiece brands
- Continued expansion in the northeast market
Leadership & Culture
- Unique combination of "family company values" and innovation, for a dynamic, rewarding work environment
- New position based on expansion of head merchant's current duties
- Company is at an exciting evolution point in its expansion of product assortment; a great opportunity to exercise creativity in a thriving company
Benefits and Appreciation
- Full Benefits include Health, Dental, and Vision
- 401k with company matching
- Subsidized fitness benefit
- Generous product discount
Requirements
- Must be a seasoned merchant with expertise in fine jewelry
- Experience cultivating and developing new vendor relationships while maintaining keen awareness of category sales trends
- Ability to work on-premises in Boston, MA area (relocation available)
Position
- Based in company HQ, oversee 5 existing E Coast stores watch and jewelry stores with 4+ store openings planned over next year.
- Reports directly to owner, responsible for achieving all sales and KPI targets for retail stores
- Oversee and execute new store openings in NJ, Mid Atlantic and FL markets
- Oversee seasoned managers, sales teams and back of house staff
- Partner with global brands to maintain merchandising and selling ceremony standards at a high level throughout retail network
- Oversee company's client development activities and strategies to deepen client relationships and loyalty
Leadership and Culture
- 2nd generation family ownership, known for premier product and service throughout the Eastern region
- Entrepreneurial environment where you truly own your business and have streamlined communication to decision makers
- Unique opportunity for growth in an expanding company with strong reputation in the industry
Benefits and Appreciation
- Full benefits suite
- Negotiable Bonus and/or Commission package
Qualifications
- 5+ years experience overseeing multiple boutiques or major luxury flagship
- Experience with high price-point product that requires an experiential selling ceremony
- Passion for watches and/or fine jewelry is is a must; experience in the category is a significant plus
- Strong communication and analytical skills
- Energetic, passionate, results-oriented
Brand President
Miami, FL
- Manage all brand activities for the US and Caribbean
- Develop zone strategies impacting sales, marketing, merchandising, etc.
- Apply your 7+ years of luxury watch experience to lead a team of 10+
Company information
- European heritage brand with a reputation for exceptional materials and technical excellence
- Miami-office based position with frequent domestic & international travel required
Leadership & Culture
- This position reports to the parent company brand CEO
- An organiation that respects both traditional methods and modernity in all things
Benefits and appreciation
- Full suite of health, retirement benefits and paid time off
- Car allowance and bonus included in compensation package
Director of Content & Communications
Charleston, SC (relocation package available)
Director of Content & Communications
- Join a premium tabletop brand that is elevating its content & communications strategy.
- You’ll shape & drive the content creation and production, leading the execution and ensuring the brand voice strategy optimizes engagement at all points of the funnel.
- Success in developing the vision & producing high quality campaigns, concepting, pitching & presenting to internal & external partners is essential.
- 5-10 years of experience leading brand or content marketing, especially in digital media, is essential.
Company Information
- Our client is a co-founder-led 20 yr old luxury home decor brand with excellence in tablewear and giftwear.
- This is 4 days/week in the office, with Work From Home Wednesdays.
Leadership & Culture
- As Director of Content & Communications, you’ll report to the Chief Executive Officer with a dotted line to the Chief Creative Officer and be a peer of the Director of Ecommerce.
- This culture respects a 9-5:30 workday and offers perks like an full kitchen, team lunches & bbqs often, etc.
Benefits and Appreciation
- Benefits include Health, Dental, and Vision
- 401k with company matching
- Supplemental benefits include FSA, HSA, Life Insurance, Short Term Disability, optional Accident, Cancer, Critical Illness & Pet Insurance
- PTO includes your birthday as a paid holiday
- Generous Employee Discount
-Oversee new LA and Beverly Hills shops for dynamic, growing designer fine jewelry house
-Opportunity to open new store and hire team
-Requires strong, hands-on retail leader to oversee both locations, train and develop team, build local clientele
Company Information:
-Founder-led, rapidly growing player in the designer jewelry space that has gained traction with influencers and celebrities
-Brand is expanding its digital and single-flagship presence throughout the US in key luxe markets
-Within evolving retail infrastructure, this role will have a voice in shaping the retail direction of the brand
Leadership and Culture:
-Highly entrepreneurial and creative, while giving sales teams the tools needed to build their businesses (training, CRM, etc)
-Successful founder has applied what was learned in building a previous, highly-successful brand and company to the growth path for this brand
-Vibe is "luxury and exceptional quality without attitude", values human connection and the "story behind each piece"
Benefits and Appreciation:
-Competitive salary with annual bonus potential
-Full benefits suite
Salary: $100-$110K[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 110000 ) [ContactName] => Lori Adelman [ContactPhone] => (917) 887-8873 [ContactEmail] => Lori@foundrae.com [DatePosted] => 2024-03-20T00:00:00 [City] => Los Angeles [State] => CA [PostalCode] => 90209 [Country] => [Status] => Filled [ContactId] => 140139277490323 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => 1 [PositionId] => FoundRae01 LosAngeles [LastModified] => 2024-06-10T10:45:02 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) [125] => stdClass Object ( [JobId] => 125643168612597 [CompanyId] => 580744954734181 [CompanyName] => LUNYA [Industry] => [JobType] => FullTimeRegular [JobTitle] => Sales Supervisor [DegreeRequired] => [JobDescription] =>
Sales Supervisor/Community Engagement Leader
Women & Men's Fashion Boutique
Boston Seaport
Do you love the idea of creating great experiences for people and building client retention through strategic and FUN community events and activations?
Do you have impeccable attention to detail and a visual eye?
Are you passionate about style and design, and driven to achieve sales targets?
If yes, keep reading...
We are looking to add a dynamic with a sales-driven, client-centric, motivated professional (looking to pivot to a new role or join a luxury fashion brand) to this luxury brand, known for innovating a grassroots marketing initiative, and creating first-class experiences both in-store and e-commerce customer service! This team is devoted to meeting store expectations in a collaborative and supportive team environment. This small but mighty team is smart, creative, passionate, and entrepreneurial-minded, and seeking to meet the same superior standards we set for our products.
Have fun, meet new clients, create amazing experiences, and elevate your career in the Boston Seaport!
Responsibilities:
- Omni channel sales via retail floor, email/text outreach, clienteling, and grassroots marketing initiatives.
- Be responsible for opening and closing responsibilities in store (guest experience, open/close)
- Increase customer conversion and retention by fostering a culture of best-in-class customer experience, achieving sales targets and customer satisfaction goals.
- Maintain the Visual standards to reflect the high quality and standards of our product.
- Collect, document, and organize invaluable customer feedback on product, design, and delivery.
- Provide concierge-level service to our most valued customers.
- Proactively take on challenges, research information, troubleshoot problems, and creatively deliver results.
Cultural/Job Expectations:
- Motivated self-starter with a positive, can-do attitude
- Receptive to giving and receiving feedback in a solutions-focused positive way. Passion for people
- Articulate and enthusiastic, with a great eye for detail
- Excellent written and oral communication skills and a thoughtful, friendly writing style
- Highly creative problem solver
- Excellent under pressure and can adapt quickly in an ever-evolving environment
- A multi-tasking ninja with a keen sense for prioritization and organization
- Resourceful and able to do your own research and discover creative solutions to issues you may encounter
- Knowledge of Google Docs and MS Office
- You are flexible and available to work weekends and holidays
- Ability to lift 50lbs, walk on your feet for the duration of your shift, and use a ladder.
Ideal Background:
- 2+ years of customer service or sales experience
- 6+ months of experience with customer service software, such as ZenDesk
- Experience with an apparel, DTC, retail, or wellness brand
- Demonstrated self-starter
- Culture-vulture that keeps a pulse on trends, pop culture and art
- In addition to base compensation, this role will also provide a discount on brand goods
- 401K with Match
- Full Medical, Dental and Vision
Territory Sales Manager
TOLA Market (B&C Independant Accounts)
Remote Position based in candidate home market
Are you passionate about jewelry and driven by data?
A cutting-edge jewelry supplier, is seeking a dynamic Territory Sales Executive to join their innovative team. This brand is revolutionizing the jewelry industry by empowering independent jewelers with advanced data-driven marketing strategies. If you're ready to be part of a company that's reshaping the landscape of fine jewelry sales, this role is for you.
Company Insights:
This is not your traditional jewelry supplier. The company prides itself on combining data-driven manufacturing with consumer marketing to provide exceptional fine jewelry and help independent jewelers thrive. Their mission is clear: to leverage the power of data, marketing, and technology to support the success of independent jewelers worldwide.
Position Overview:
As a Territory Sales Executive, you will play a pivotal role in driving sales growth and exceeding targets for our designated base of independent retail accounts. You will be responsible for managing existing accounts, developing new business opportunities, and ensuring that the brand remains top-of-mind within the industry.Additionally, you will have the opportunity to evaluate emerging technologies, drive innovation in marketing channels, and collaborate with internal departments to execute sales strategy effectively.
Responsibilities:
- Assume responsibility for a designated base of retail accounts of independent brands.
- Drive sales and results consistent with the goal to exceed designated targets for existing account base.
- Develop and capture new business acquisition opportunities to achieve sales growth in the designated territory.
- Communicate, develop, and maintain relationships with store principals and key sales and inventory personnel.
- Manage brand visibility within the retail space, including case-space, displays, duratrans, etc.
- Facilitate and deliver retailer training on all brand offerings and digital solutions.
- Input customer orders and provide support in tracking orders, returns, memo, special orders, and other customer requests as needed.
- Utilize data and various tools to perform detailed analysis of sales performance, identifying growth opportunities.
- Monitor the marketplace for the latest information on changing conditions, new products, and merchandising techniques.
- Collaborate closely with all internal departments and business partners to successfully execute the sales strategy.
- Travel to account base and trade shows on a frequent basis. MUST be OK with Frequent Travel.
- Paid Medical, Vision and Dental
- PTO and Holiday Pay
- 401K with generous match
- Tremendous opportunity for growth and direct access to internal stakeholders
Requirements:
- Bachelor’s degree preferred.
- 5-10 years’ experience in a sales role with a demonstrated track record of account management in the fine jewelry, diamond, or custom jewelry within the independent world.
- Strong quantitative, assortment planning, and data analysis skills, including the use of CRM and various business intelligence tools.
- Strong negotiation and consultative sales skills.
- Exceptional oral and written communication combined with a customer-centric mindset
Position
- Oversee luxury boutique in La Canterra Shops featuring the "Best of the Best" timepiece brand
- Newly remodeled boutique
- Supervise tenured team, driving store toward successful achievement of all KPI goals
- Focus on driving sales, delivering refined client service and developing client network
Leadership and Culture
- World-renowned timepiece brand known for excellence, innovation, design and precision
- Standout name among European-owned, global W&J brand portfolio
- Strong track record of internal promotion and longevity within group
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, and commission on store sales that rewards performance
Qualifications
- 3+ years of experience managing a luxury boutique
- Experience with with watches/fine jewelry a must
- Genuine Passion for fine timepieces and a client-centric, luxury selling ceremony
- Demonstrated ability to create and nurture a client-forward culture that leads to exceptional customer journeys
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Energetic, passionate, social networker
Territory Manager - Midwest
Fine Jewelry Supplier
Location: Midwest US
This fine jewelry brand is revolutionizing the jewelry industry with its data-driven approach to manufacturing and consumer marketing. As a next-generation jewelry supplier, this brand empowers independent jewelers to thrive by leveraging cutting-edge technology and market insights. The brand mission is to support independent retailers with exceptional fine jewelry and innovative marketing strategies, making us the ultimate saviors for the independents.
Position Summary:
The Territory Manager plays a pivotal role in managing client relationships with existing buyers, buying teams, and planners from established independent customers.
This position requires meticulous organization, excellent communication skills, and a passion for luxury goods sales in a dynamic startup environment. The AE will oversee all aspects of the order process, from initial placement to production and shipping, ensuring a seamless experience for our valued clients.
Responsibilities:
- Regularly engage with buyers and planners to analyze sales, place replenishment orders, and select merchandise for upcoming seasons.
- Manage all orders placed, overseeing the production and shipping process to ensure timely delivery.
- Coordinate client intake, office visits, and sales/product order management.
- Assist in implementing sales and product plan strategies to maximize client satisfaction and company growth.
- Utilize corporate software, spreadsheets, emails, and other technology for efficient organization and communication with clients and colleagues.
- Paid Medical, Dental and Vision
- 401K with full match
- Vacation and Holiday Pay
- Tremendous opportunity for career development and growth
Requirements:
- 1 to 3 years of experience in a Sales Executive or Account Executive role, preferably in luxury goods.
- Proficiency in Microsoft Office, Google Suite, and ERP/POS systems.
- Exceptional communication, organizational, and interpersonal skills.
- Ability to thrive in a fast-paced, high-volume environment, with a proactive and motivated approach.
- Capable of working within strict deadlines across multiple functions.
- Self-motivated, team-oriented, and dedicated to delivering exceptional service.
- Previous experience in fine jewelry or luxury goods sales is a plus.
- 30-40% travel required, with potential participation in trade shows.
Become a part of an exciting journey to shape the future of the jewelry industry. If you're ready to take on a challenging yet rewarding role with opportunities for long-term growth, we want to hear from you!
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NYC Area
- Deliver positive YOY hospitality sales results
- Leverage your experience with selling in-room products, creativity and outgoing sales personality to develop new customers and sales channels
- Liaise with product development and customers to ensure project viability and success for brand and client
Company information
- Established, heritage luxury home decor brand with strong growth trajectory
- Recent brand acquisition has broadened market penetration
- Efficient product flow from design to product to customer
- Positive company culture that celebrates entrepreneurship, open communication, and internal partnerships
Leadership & Culture
- Consistency in top leadership coupled with sustained company growth
- European culture consistent with US Subsidiary of a luxury house
- 5+ years of in-room product hospitality sales, preferrably in textiles
- Sense of visual design matched with business savvy
- Ability to travel up to 50%
Benefits & Appreciation
- Full benefits suite
- Discount and product allowance offered
Territory Manager - Southeast US
Fine Jewelry Supplier
Location: Southeast US
This fine jewelry brand is revolutionizing the jewelry industry with its data-driven approach to manufacturing and consumer marketing. As a next-generation jewelry supplier, this brand empowers independent jewelers to thrive by leveraging cutting-edge technology and market insights. The brand mission is to support independent retailers with exceptional fine jewelry and innovative marketing strategies, making us the ultimate saviors for the independents.
Position Summary:
The Territory Manager plays a pivotal role in managing client relationships with existing buyers, buying teams, and planners from established independent customers.
This position requires meticulous organization, excellent communication skills, and a passion for luxury goods sales in a dynamic startup environment. The AE will oversee all aspects of the order process, from initial placement to production and shipping, ensuring a seamless experience for our valued clients.
Responsibilities:
- Regularly engage with buyers and planners to analyze sales, place replenishment orders, and select merchandise for upcoming seasons.
- Manage all orders placed, overseeing the production and shipping process to ensure timely delivery.
- Coordinate client intake, office visits, and sales/product order management.
- Assist in implementing sales and product plan strategies to maximize client satisfaction and company growth.
- Utilize corporate software, spreadsheets, emails, and other technology for efficient organization and communication with clients and colleagues.
- Paid Medical, Dental and Vision
- 401K with full match
- Vacation and Holiday Pay
- Tremendous opportunity for career development and growth
Requirements:
- 1 to 3 years of experience in a Sales Executive or Account Executive role, preferably in luxury goods.
- Proficiency in Microsoft Office, Google Suite, and ERP/POS systems.
- Exceptional communication, organizational, and interpersonal skills.
- Ability to thrive in a fast-paced, high-volume environment, with a proactive and motivated approach.
- Capable of working within strict deadlines across multiple functions.
- Self-motivated, team-oriented, and dedicated to delivering exceptional service.
- Previous experience in fine jewelry or luxury goods sales is a plus.
- 30-40% travel required, with potential participation in trade shows.
Become a part of an exciting journey to shape the future of the jewelry industry. If you're ready to take on a challenging yet rewarding role with opportunities for long-term growth, we want to hear from you!
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Company Information
- Heritage luxury home brand that continues to capture market share in wholesale, hospitality and D2C channels
- Brand known for strong designer partnerships and product innovation with classic luxe overtones
Leadership & Culture
- Unique combination of heritage brand values and innovation, for a dynamic, rewarding work environment
- Ongoing opportunities for personal and professional growth based on company expansion and drive toward excellence
- Opportunity to work closely with brand's creative team as this flagship is the embodiment of its brand experience
Benefits and Appreciation
- Full Benefits include Health, Dental, and Vision
- 401k with company matching
- Supplemental benefits include Accident, Short Term Disability, and Parental Leave
- Discount and product allocation annually
Requirements
- Store Manager/Director experience with a luxury brand
- Home product experience strongly preferred, excellent taste and passion for fine home design a must
- Current or prior expertise building and overseeing relationships with the Trade (interior designers) a plus
- Expertise leading a new luxury boutique and expanding connections in the local community
Account Executive (AE)
Fine Jewelry Supplier
Location: NYC-based- min 3-4 days a week in office
This fine jewelry brand is revolutionizing the jewelry industry with its data-driven approach to manufacturing and consumer marketing. As a next-generation jewelry supplier, this brand empowers independent jewelers to thrive by leveraging cutting-edge technology and market insights. The brand mission is to support independent retailers with exceptional fine jewelry and innovative marketing strategies, making us the ultimate saviors for the independents.
Position Summary:
The Account Executive (AE) plays a pivotal role in managing client relationships with existing buyers, buying teams, and planners from established independent customers.
This position requires meticulous organization, excellent communication skills, and a passion for luxury goods sales in a dynamic startup environment. The AE will oversee all aspects of the order process, from initial placement to production and shipping, ensuring a seamless experience for our valued clients.
Responsibilities:
- Regularly engage with buyers and planners to analyze sales, place replenishment orders, and select merchandise for upcoming seasons.
- Manage all orders placed, overseeing the production and shipping process to ensure timely delivery.
- Coordinate client intake, office visits, and sales/product order management.
- Assist in implementing sales and product plan strategies to maximize client satisfaction and company growth.
- Utilize corporate software, spreadsheets, emails, and other technology for efficient organization and communication with clients and colleagues.
- Paid Medical, Dental and Vision
- 401K with full match
- Vacation and Holiday Pay
- Tremendous opportunity for career development and growth
Requirements:
- 1 to 3 years of experience in a Sales Executive or Account Executive role, preferably in luxury goods.
- Proficiency in Microsoft Office, Google Suite, and ERP/POS systems.
- Exceptional communication, organizational, and interpersonal skills.
- Ability to thrive in a fast-paced, high-volume environment, with a proactive and motivated approach.
- Capable of working within strict deadlines across multiple functions.
- Self-motivated, team-oriented, and dedicated to delivering exceptional service.
- Previous experience in fine jewelry or luxury goods sales is a plus.
- Minimal travel may be required, with potential participation in trade shows.
Become a part of an exciting journey to shape the future of the jewelry industry. If you're ready to take on a challenging yet rewarding role with opportunities for long-term growth, we want to hear from you!
Boutique Manager-North Suburban Chicago
This established watch and fine jewelry boutique is seeking a leader to oversee a highly productive sales team and strong, clientele-focused business. This leader will set the tone at every level of the boutique including oversight of clientele development initiatives, ensuring an overall positive client and employee experience, and motivating a seasoned sales team.
Leadership and Culture
- Privately owned company known for a positive culture and low employee turn
- Hands on, entrepreneurial while committed to excellence at every level
Benefits and Appreciation
- Full benefits suite
- Employee discount
- Positive work culture
Qualifications
- 5+ years Sales Leadership experience managing a team in a luxury environment
- Jewelry or watch experience highly preferred
- Proven track record of successfully leading commissioned associates to achieve sales and KPI goals
Position
- Unique opportunity to lead newly re-imagined luxury timepiece boutique in Miami's ultra-chic Design District featuring superior product display and entertainment space.
- Act as the ultimate Brand Ambassador by driving client engagement within your boutique and externally in the neighborhood
- Focus on driving sales, delivering refined client service and developing client network
Leadership and Culture
- Leading global luxury timepiece brand known for innovation and superlative design
- Standout name among European-owned W&J brand portfolio
- Strong track record of internal promotion and longevity within group- 90% of the region's management team was internally grown
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, store commission and personal commission that financially rewards performance
Qualifications
- 3+ years of experience managing a luxury boutique
- Strong connections within Design District community to drive clientele outreach
- Experience with high price-point product that requires an experiential selling ceremony
- Passion for fine timepieces is a must; experience in the category is a significant plus
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Energetic, passionate, social
We have a rare opportunity to be apart of Short Hill's most exclusive luxury interior design team! This is a brand new location in the heart of Short Hills. Great opportunity to align with a well established brand and build a business from the ground up. We are seeking a Showroom Manager to oversee a top design team working to furnish the homes of the most elite residents. If you are someone looking to align yourself with a family culture where 75% of the team has been there 15-20 years, this is for you! Open to potential candidates in the luxury space coming from interior design, residential showrooms, real estate, and other luxury brands.
The Showroom Manager will have about 5 years of experience in a relationship driven environment within the luxury space. You must be excited to oversee and motivate a senior sales team. Must be creative and have a strong passion for home furnishings.
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Luxury Home Furnishing
NYC Flagship
We have a rare opportunity to be apart of NYC's most exclusive luxury interior design team! We are seeking Senior Sales Consultants to design and furnish the homes of NYC's most elite residents. If you are someone looking to align yourself with a family culture where 75% of the team has been there 15-20 years, this is for you! Open to potential candidates in the luxury space coming from interior design, residential showrooms, real estate, jewelry and other luxury brands.
The Senior Sales Consultant will have about 2-3 years of experience in a relationship driven environment within the luxury space. You will be responsible for listening to customers exact needs and bringing their vision to life. Must be creative and have a strong passion for home furnishings. Apply below to be considered!
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Luxury Home Furnishing
Manhasset, NY
We have a rare opportunity to be apart of Manhasset's most exclusive luxury interior design team! We are seeking a Senior Sales Consultant to partner with the Store Manager and work to furnish the homes of NY's most elite residents. If you are someone looking to align yourself with a family culture where 75% of the team has been there 15-20 years, this is for you! Open to potential candidates in the luxury space coming from interior design, residential showrooms, real estate, and other luxury brands.
This Interior Design Consultant will have experience in a relationship driven environment within the luxury space. You must be excited to work with a senior sales team. Must be creative and have a strong passion for home furnishings. Apply below to be considered!
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Oversee new shop for ultra-exclusive, contemporary Haute Horlogerie brand known for fine mechanisms and powerful, daring design
Leadership and Culture
- Family-run company known for a positive culture and low employee turn
- Hands on, entrepreneurial while committed to excellence at every level
Benefits and Appreciation
- Full benefits suite
- Employee discount
- Positive work culture
Qualifications
- Demonstrated sales driver with strong UHNW client connections
- Luxury sales and leadership experience within high end automotive, timepiece, jewelry or other high ATV products
- Jewelry or watch experience a plus; love for fine timepieces a must
Trade and Contract Business Development Manager
Luxury Home Furnishing
Miami
Our client, a renowned design-driven company specializing in high-quality furniture, lighting, and home accessories. With a legacy of innovation and a commitment to contemporary design, they have become a global leader in the industry. Their products are recognized for their aesthetic appeal, functionality, and sustainability.
We are seeking a dynamic and experienced Trade and Contract Business Development Manager to join the team. The ideal candidate will play a pivotal role in expanding the brands presence within the trade and contract sector. This position requires a strategic thinker with strong industry knowledge, exceptional communication skills, and a proven track record of successful business development in the furniture and design market.
Responsibilities:
Market Analysis and Strategy:
- Conduct thorough market research to identify potential trade and contract opportunities.
- Develop and implement strategic business plans to drive growth in the targeted sectors.
Relationship Building:
- Cultivate and maintain relationships with key stakeholders, including architects, interior designers, contractors, and project managers.
- Collaborate with existing clients to strengthen partnerships and identify new business opportunities.
Sales and Revenue Generation:
- Meet and exceed sales targets within the trade and contract segments.
- Negotiate and close deals with clients for large-scale projects, ensuring profitability and client satisfaction.
Project Management:
- Oversee the entire sales process, from lead generation to project completion.
- Collaborate with internal teams to ensure seamless execution and delivery of projects.
Qualifications:
- Proven experience in business development within the furniture or design industry, with a focus on trade and contract segments.
- Strong understanding of market trends, competitor analysis, and business strategy.
- Excellent negotiation, communication, and presentation skills.
- Ability to build and maintain relationships with key industry stakeholders.
- Results-oriented with a track record of meeting and exceeding sales targets.
- Project management skills with the ability to coordinate and execute large-scale contracts.
Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and growth within the company.
- Training in Italy
- Monday - Friday
Duties
- Maximize store sales and revenue, leveraging all tools including exceptional CRM system
- On-the-floor focus to set tone for store and ensure all facets of business are running smoothly
- Strong connections in greater community to develop events, in-house trunk shows with local corporations, curated special moments for top HNW clients
Benefits and Appreciation
- Full benefits suite
- Employee discount
- Positive work culture
Qualifications
- 5+ years flagship leadership experience with a luxury brand
- Apparel/RTW experience a must
- Menswear experience a plus, Passion for the category a must
- Proficient with digital technology, strong analytical skills
- Demonstrated success leading a luxe boutique
AGM- 57th St. NYC
Notable European luxe lifestyle brand is seeking a seasoned leader for its NY flagship. This is a family-founded brand known for great culture and a commitment to sustainability, quality and authenticity. In this role, you will ensure that the client's store visit is truly a memorable experience in all ways. You will be the "right hand" to a seasoned, well respected GM to oversee all aspects of the business.
Duties
- Maximize store sales and revenue, leveraging all tools including exceptional CRM system
- On-the-floor focus to set tone for store and ensure all facets of business are running smoothly
- Maintain strong operational awareness for full-service boutique including in-house tailoring and e-comm fulfillment
- Set path toward achievement of all KPI goals
Benefits and Appreciation
- Full benefits suite
- Employee discount
- Positive work culture
Qualifications
- 5+ years flagship leadership experience with a luxury brand
- Apparel/RTW experience a must
- Proficient with digital technology, strong analytical skills
- Demonstrated success leading an operationally solid, high-volume business
Exceptional opportunity to lead a top-tier team dedicated to creating inspiring, exceptional customer experiences. This store manager will directly influence the store's talent development, culture, and both employee and customer experience. Your focus will be deepening customer relationships to achieve stellar sales results and generational loyalty. You'll partner with the Director of Stores to enhance business performance and cultivate new and existing customers.
Elevating the in-store experience, you'll drive a safe, equitable, and inclusive environment committed to achieving all sales and KPI goals.
Requirements:
- 5+ years of experience in a luxury retail leadership role
- Jewelry experience strongly preferred, premium or luxury brand store leadership a must
- Exceptional coaching and communication skills to foster an engaging and inclusive atmosphere. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 120000 ) [ContactName] => Avery Casper-Filbin [ContactPhone] => (781) 262-5802 [ContactEmail] => acasper-filbin@longsjewelers.com [DatePosted] => 2024-01-15T00:00:00 [City] => North Shore, Boston MA area [State] => MA [PostalCode] => 02108 [Country] => [Status] => Closed [ContactId] => 162213347949846 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 90000 ) [ShowOnWeb] => 1 [PositionId] => Longs10 [LastModified] => 2024-04-11T15:43:26 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) [155] => stdClass Object ( [JobId] => 411609261351789 [CompanyId] => 105797625315764 [CompanyName] => De Beers Group [Industry] => [JobType] => FullTimeRegular [JobTitle] => President, North America [DegreeRequired] => [JobDescription] => [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 400000 ) [ContactName] => Amber Stanley [ContactPhone] => [ContactEmail] => amber.stanley@angloamerican.com [DatePosted] => 2022-09-12T13:57:07 [City] => New York [State] => NY [PostalCode] => 10001 [Country] => [Status] => Closed [ContactId] => 433592706601947 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 350000 ) [ShowOnWeb] => [PositionId] => DeBeers27 [LastModified] => 2024-04-10T17:15:39 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Executive Leadership ) ) ) ) [156] => stdClass Object ( [JobId] => 666243173227130 [CompanyId] => 190977681381698 [CompanyName] => OMEGA SA [Industry] => [JobType] => FullTimeRegular [JobTitle] => Store Manager [DegreeRequired] => [JobDescription] =>
Position
Oversee luxury timepiece boutique in Houston Galleria
Supervise tenured team, driving store toward successful achievement of all KPI goals
Focus on driving sales, delivering refined client service and developing client network
Leadership and Culture
World-renowned timepiece brand known for excellence, innovation, design, and precision
Standout name among European-owned, global W&J brand portfolio
Strong track record of internal promotion and longevity within group
Benefits and Appreciation
Full benefits suite with generous employer contribution toward insurance packages
Exceptional blend of annual bonus and store commission that financially rewards performance
Qualifications
3+ years of experience managing a luxury boutique
Experience with luxury price-point product that requires an experiential selling ceremony
Passion for fine timepieces is a must, whether or not you have experience in the category
Demonstrated ability to create and nurture a client-forward culture that leads to exceptional customer journeys
Strong communication and analytical skills
Superior operational awareness and organizational skills
Energetic, passionate, socially connected
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 90000 ) [ContactName] => Jean MARAINE-JIN [ContactPhone] => [ContactEmail] => Jean.Maraine-Jin@swatchgroup.com [DatePosted] => 2023-11-06T22:04:24 [City] => Houston [State] => TX [PostalCode] => 77001 [Country] => [Status] => Closed [ContactId] => 212362328499032 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 85000 ) [ShowOnWeb] => 1 [PositionId] => Omega11 Houston [LastModified] => 2024-04-09T09:41:00 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) [157] => stdClass Object ( [JobId] => 393017843776140 [CompanyId] => 647023069409265 [CompanyName] => Venus ET Fleur [Industry] => [JobType] => FullTimeRegular [JobTitle] => Store Manager [DegreeRequired] => [JobDescription] =>Store Manager - Houston River Oaks District
Store Manager
- Open this new River Oaks boutique for a unique, luxury retail floral house
- Build & lead a team with a passion for giving best-in-class customer service
- Seeking an experienece boutique store manager comfortable in a modestly sized location.
Company information
- A unique luxury brand that blends the romance of flowers with Parisian design
- Staff and manage this first-in-Texas location that values exceptional customer experiences
Leadership & Culture
- Report to the Director of Retail
- Join a fast-growing floral brand with extraordinary, long-lasting products
- This founder-led brand is growing with new locations nationwide
Benefits and appreciation
- Benefits (medical, dental & vision) and 2 weeks' PTO accrued
- Base salary paid weekly plus generous commission paid monthly
- Additional commission offered for exceeding targets
Director of Marketplace & 3rd Party Ecommerce
Fairfield County, CT
Director of Marketplace & 3rd Party Ecommerce
- Lead the Marketplace/3P Ecomm channel in every aspect: sales development, merchandising, marketing, while reinforcing the premiumization of the brand
- Lead & execute the strategy maximizing Amazon portion, with a focus on profitability and full price selling
- 3+ years of relevant Amazon sales experience, vendor/seller page optimization, etc.
Company information
- 125 + year old company headquartered in Europe
- 3 days in office/ 2 days WFH, more in-office during on-boarding
- Contribute to the revenue & profit driving strategy for the NA market
Leadership & Culture
- Report to President, North America, partner with Merchandising & Marketing leaders
- Enjoy professional development, work/life balance, and a positive company culture
Benefits and appreciation
- Medical, Dental, Vision, FSAs
- 401k with matching
- PTO and 9 Corporate Holidays
- Tuition, Fitness Reimbursement, EAP, etc.
- Pet Insurance available
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-New position based on company growth, responsible for oversight of emerging retail network for US-based designer fine jewelry house.
-Immediately oversee existing 3 boutiques and create roadmap for opening 3-5 additional locations in target markets
-Hands-on involvement in building retail culture, protocols and team
Company Information:
-Founder-led, rapidly growing player in the designer jewelry space that has gained traction with influencers and celebrities
-Brand is expanding its DTC digital and retail presence throughout the US in key luxe markets with a blend of freestanding boutiques and partner shop-in-shops
-Within evolving retail infrastructure, this role will have a strong voice in shaping the retail direction of the brand, working alongside company founder and leaders
Leadership and Culture:
-Highly entrepreneurial and creative, while giving sales teams the tools needed to build their businesses (training, CRM, etc)
-Culture embodies a "maker mindset", cherishing perspectives from team members who have creatively built businesses in the luxe sector
-Successful founder has applied what was learned in building a previous, highly-successful brand and company to the growth path for this brand
-Vibe is "luxury and exceptional quality without attitude", values human connection and the "story behind each piece"
Benefits and Appreciation
-Competitive salary with potential for incentive package
-Full benefits suite
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Beauty & Fragrance Category
Luxury Beauty brand in need of a General Manager to lead a dynamic team, executing superior customer service, positively motivates the team to achieve all sales goals and after sales experience to increase and retain customer loyalty. Reporting to the West Coast Area Manager, this General Manager will work cross functionally to collaborate with the Head of Omni & Retail Experience on executing sales strategy while monitoring assigned store expenses and maintain store operating budget, aiming to reduce overall cost.
CORE RESPONSIBILITES:
This position is responsible for driving sales and the Customer Experience through strong leadership, sales strategies, and events. The individual in this role delivers a captivating, branded customer experience and enables consistent sales growth that can positively represent this luxury brand. This role will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability and Communication.
- Coaches team to facilitate and execute in-store events and out of store networking to enhance business
- Acts as the Brand Ambassador for brand events, (launches, virtual, in person) and networking opportunities
- Analyze monthly store performance, reporting current business trend to cover every aspect of the business including competitor performance
- Supports General Managers in creating, optimizing, and developing a store team, in consistency with short and long-term business needs
- Consistently evaluates General Manager’s results and skills; works with Head of Omni &Experience and Human Resources on development opportunity
- Execute strategies by providing coaching and training which increase skill level of General Managers and Product Specialists, with a focus on building replenishment business and driving top line sales.
- Conduct in store training sessions utilizing product knowledge, Customer Experience, product expertise, productivity measures and best practices to enhance selling skills and increase relevant business acumen of sales force.
- Provides input to Head of Omni & Retail Experience in order to create selling tools that meet the needs of the sales associates
Requirements:
5+ years’ experience of progressively responsible positions in driving retail sales, preferably in the luxury fragrance / skincare industry.
Excellent analytical skills.
Has extensive understanding of retail and fragrance business.
Experience in event planning and proven track record of delivering successful events.
Must be flexible and adaptable to changing priorities.
Must be able to travel up to 50%.
Excellent recruiting, training, coaching and presentation skills.
Physical ability to move about in store, kneeling, stooping, using stairs, carrying, bending, stretching, and twisting, lifting to 25 pounds.
Ability to educate and motivate sales force.
Excellent communication with all levels of management.
Possesses intermediate computer and keyboarding skills and provides an awareness of various reporting tools and systems to support business needs.
Detailed organizational skills.
Comfortable working with a team and willing to take on new challenges/opportunities.
Benefits:
Medical/Dental/Vision
401k Savings plan with company match
Flexible Savings Account
Parental Leave
Cell Phone Reimbursement
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Boutique Manager- Houston River Oaks Shopping District
Open and oversee new boutique for growing women's luxury lifestyle brand known for elegance, understated design and wearability. This brand is committed to quality, using the finest fabrics, craftsmanship and ateliers
Leadership and Culture
- Founder-led, entrepreneurial environment
- Nimble, non-siloed corporate support based in NYC
- People-first culture that balances high standards and results-orientation with positive work environment
Benefits and Appreciation
- Full Benefits suite
- Employee discount
Qualifications
- Proven on-the-floor Manager who enjoys working directly with clients while leading a team to success
- Luxury RTW brand experience a must, Women's a strong plus
- Appreciation for high quality and traditional American design
- Strong client connections in the Houston market
General Manager-Madison Avenue NYC
Founder Led Women's RTW and Accessories Brand
Newly opened in September of 2023, this beautiful, diverse and accessible women's RTW brand Founded in 2012 is looking to hire a dynamic and client centric Madison Avenue General Manager.
This brand presents a unique and refreshing vision inspired by the city's energy, art, and the diverse women who inhabit it.
By taking an artistic, thoughtful approach to fashion, the collection intertwines the use of color, texture, and original hand-painted prints with uplifting and celebratory silhouettes into each size-inclusive collection, so all women have a way to express themselves creatively and confidently. Recognized throughout the industry for our commitment to inclusivity, the brand and designer has fostered an organic community of inspirational women ranging from Dr. Jill Biden to Meryl Streep and Tracee Ellis Ross to Raquel Willis.
Today the brand is carried by Saks Fifth Avenue, Neiman Marcus, Shopbop, Nordstrom, Bergdorf Goodman, Rent the Runway and over 100+ specialty boutiques across the country.
General Manager Responsibilities:
Business & Sales Performance:
- Drive sales performance for the Madison retail channel, achieving weekly, monthly, and quarterly selling goals
- Be present on the sales floor, continuously empowering sales staff to meet sales goals by creating an authentic brand experience.
- Support corporate marketing team with store events, campaigns, and activations
- Support Senior Director of DTC with seasonal product buys
- Lead the team in product knowledge across all product categories
- Learn the core brand pillars and identity of the brand to use the Madison store channel to spread brand awareness in the community
- Analyze selling and support DTC + sales team on annual forecasts and goal setting for team
- Keep a close eye on competitor product offering; visual layout; promotional strategy; clienteling and sales strategies to stay relevant within the fast-paced retail industry
- Support corporate marketing team by overseeing and sharing store content for social channels
Client Management:
- Lead and mentor the team of associates on a retention clienteling strategy
- Develop and execute a high customer service standard to exceed customer expectations and encourage repeat customers
- Implement CRM tools to maintain and grow a customer database.
- Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers
- Use current book of clients to introduce your existing clients to a new store and brand, cultivating a strong private appointment culture
- Weekly outreach to clients to inform about new product and upcoming events
- Coordinate and support freelance stylists who bring their clients to the store
Team Management, Leadership, and HR:
- Build an encouraging and positive environment to develop and empower staff
- Recruit and develop the best talent available in the market through networking and scouting while adhering to the allotted HR staffing budget
- Proactively assess performance and growth potential of individual staff members to build a strong team benchmark and foster career growth
- Identify individual and team training needs.
- Build and circulate staff schedules, ensuring adherence to handbook policies including blackout dates & overtime rules
- Manage timecards and support corporate team with payroll
- Conduct and share annual performance reviews of store staff with Tanya Taylor corporate team
Administrative & Operations Management:
- Set tone for the store, monitoring music, displays, staff appearance, etc.
- Manage store operations budget to control costs and ensure efficient operation in store
- Oversee store inventory management to ensure maintenance of cycle counts, inventory accuracy, and shrink requirements
- Work closely with the logistics team to ensure that appropriate stock and assortment levels are met and that weekly deliveries are received
- Develop loss prevention strategies and training, ensuring staff is aware of security checkpoints and that security equipment is operating functionally
- Ensure team follows all company policies and procedures
- Create store opening and closing protocols
- Oversee and implement a delivery protocol for omni selling and/or VIP consignment clients
Visual Merchandising:
- Work with corporate sales and merchandising teams to ensure in-store merchandising displays and standards
- Support on sourcing talent to execute seasonal displays
- Incorporate best sellers and core inventory in an artful way to ensure these keys styles are always on display
Reporting:
· Send weekly selling reports to founder, corporate president and Senior Director of DTC
· Work with founder, president and VP of Finance to prepare necessary materials for board presentations
· Communicate anecdotal performance and selling to founder and CEO
Qualifications:
- Minimum 5 years of previous retail experience (Womenswear and/or luxury experience preferred)
- Results-driven quantitative approach to achieving financial sales goals
- Ability to think strategically, make sound decisions, and execute proper business actions
- Excellent social skills, including the ability to communicate optimally both verbally and in writing
- Working knowledge of POS systems. (Shopify experience is preferred)
- Ability and experience in leading a multi person team
- Ability to lift boxes/weight up to 30 lbs
- Must have flexible schedule: some nights, weekends, and holidays
- Working understanding of inventory management systems and processes
- Knowledge and experience of different clienteling strategies and related technology platforms
- Knowledge of fashion industry, focusing on key competitors in the contemporary and luxury womenswear space
- Key understanding of the Madison Avenue shopper, including her preferred brands; vacation destinations; social calendar, and general dressing needs
- Creative problem-solver personality and sensibly
Benefits:
- Healthcare benefits, including medical, dental, and vision
- Comprehensive bonus compensation based on performance
- Paid-Time off
- 401K program
Senior Graphic Designer
Los Angeles or Paris, in-office
Senior Graphic Designer
- Develop innovative signature assets for multi-channel deployment
- Collaborate with design & marketing teams to tell compelling stories
- Deliver excellence in output showcasing your eye for typography, graphic design, illustration, photography, etc.
- 5 years + of experience and Adobe Suite expert level skills required
Company information
- Highly specialized luxury accessories brand specializing in micro-production
- 4 days in-office and Work from Home Wednesdays
- International & domestic travel required
Leadership & Culture
- Reports to the Brand Director
- Nearly 10-year-old brand with an highly loyal & growing customer base
- Ethically sourced materials; a company culture highly respectful of employees & partners
Benefits and appreciation
- PTO + sick days, health benefits w/ substantial employer contribution
- 401k with matching (US employees)
- Enjoy Winter Break (in addition to PTO), Summer Fridays and other thoughtful employee benefits that recognize your contribution
- Generous Employee Discount program
New York, NY
Financial Controller
- Key contributor within the Finance Team
- Oversee the accounting team & all activities that contribute to financial reporting, treasury, AP/AR
- Proficiency in GAAP, IFRS, ASC 842, SOX compliance required
- 10 years of finance department management experience
Company information
- European lifestyle brand
- Hybrid officing in Midtown Manhattan
Leadership & Culture
- This position reports to the C Suite
- A heritage company that enjoys consistent global growth
Benefits and appreciation
- Full suite of employee benefits including health & dental insurance, 401k, PTO, etc.
Marketing Events Manager
Rhode Island or MA Based
Remote/Hybrid
4 days in Rhode Island Office
Working closely with brand Tradeshow Manager, the Marketing Events Manager will plan, coordinate, and execute all aspects of marketing events in North America, including but not limited to, tradeshows, conferences, company meetings, and other promotional events. This person will work closely with the marketing team, internal stakeholders, vendors, and event partners to deliver the events and achieve their goals flawlessly.
The Marketing Events Manager is also responsible for managing the day-to-day operations of the Young Engineers Support (yes) Program.
Key Responsibilities:
- Plan and coordinate marketing events, including venue, logistics, budgeting, materials, and post-event follow-up
- Collaborate with internal stakeholders, vendors, and event partners on the execution of corporate events such as sales meetings, conferences, trade shows, and employee appreciation events
- Manage event registration and attendee tracking, ensuring accurate records and reporting
- Assist with managing tradeshow inventory and equipment
- Develop and manage event timelines, budgets, and project plans, ensuring all deadlines are met
- Research, order, and manage promotional inventory including apparel, collateral, samples, giveaways, etc.
- Assist with creating post-tradeshow reports and provide recommendations for future tradeshows
- Ensure brand standards are met at all brand events
- Performs general administrative duties for marketing events, such as preparing monthly expenditure reports, hotel reservations, and purchasing supplies and marketing-related materials.
- Assist with other marketing initiatives as needed
Qualifications:
- Bachelor's degree in marketing, communications, or related field
- Minimum 2-3 years of B2B event planning and execution experience
- Knowledge of corporate event marketing and promotion strategies, including social media marketing
- Strong project management skills with excellent attention to detail
- Highly organized with the ability to manage multiple projects and deadlines simultaneously
- Excellent communication and collaboration skills to work with internal teams, vendors, and partners
- Professional appearance and demeanor
- Willingness to travel to events as needed
- Proficiency with Microsoft 365 Suite and other software applications
Benefits:
- Competitive base salary with ongoing growth opportunities
- Complete benefits package:
- co. paid medical
- co. paid dental
- co. paid life
- dental
- long term disability insurance
- 3% safe harbor retirement company contribution
- 20 Paid Time Off days per year, plus 9 holidays
- Subsidized lunch on-site
North Carolina Based
Wellness CPG Brand
This highly sought-after CPG viral brand is hiring a performance-driven and analytical Head of Growth Marketing with entrepreneurial rigor, leadership experience, and the potential to grow and take on even more strategic responsibilities. In this role, you’ll have the opportunity to lead our acquisition (creative + media buying), retention, and analytics teams. You’ll report directly to the cofounder, and you’ll be working closely with the entire team (web, operations, finance, product, etc.).
The ideal person for this role is a highly engaged leader who is both logical/data-driven and creative, pushes initiatives with urgency, loves to follow through and get stuff done, can prioritize effectively, and loves to laugh and have fun while also working hard.
Responsibilities:
- Develop and execute a comprehensive marketing strategy that aligns with the company's goals and objectives, driving brand awareness, customer acquisition, retention, and revenue/profit growth.
- Lead and effectively managed a team that consists of an internal graphic designer, retention marketer, scriptwriter, video editor, and analyst - in addition to external media buying partners for search, social, TV, etc.
- Collaborate with our heads of creator partnerships, web, and video creative R&D to ensure the development of high-converting video content (a big growth lever for the business).
- Collaborate with the finance and operations teams to manage marketing budgets, monitor expenditures, and ensure proper inventory levels.
- Manage growth and creative meetings, fostering a culture of testing and continuous improvement, and effectively project managing the implementation of new ideas and projects.
- Oversee the performance of paid media initiatives (Meta, TikTok, Google, TV), working closely with the media buyers to optimize campaigns for maximum efficiency and effectiveness.
- Manage the email and SMS team, optimizing email cadence, segmentation, and content to drive engagement and conversions.
- Stay updated on industry trends and the competitive landscape to identify growth opportunities.
- Drive cross-functional collaboration with various teams, including product development, sales, and customer support, to ensure marketing efforts are integrated and aligned with the overall business strategy.
- Exceptional attention to detail and strong project management skills.
- Ability to excel in a fast-paced and dynamic work environment.
- Positive attitude, and ability to maintain a sense of humor while working hard.
- Direct and effective communication style.
- A growth-oriented mindset and a strong desire for feedback.
- Highly competitive salary.
- The company-provided computer of your choice.
- Health insurance coverage contributes to a significant portion of the costs, with options for vision and dental coverage.
- Employer-paid life insurance.
- 401k.
- Company-provided snacks, drinks, lunches, etc.
- The opportunity to be part of a team working on innovative consumer solutions, alongside brilliant and passionate colleagues.
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Luxury Home Furnishings
Edina MN
As a Showroom Director, you will play a pivotal role in driving sales, managing retail operations, and delivering an exceptional customer experience. Reporting directly to the company founder, this role requires a seasoned seller with retail expertise, finesse, strong networking capabilities, and a proven track record in sales. A bonus would be having an existing loyal client network base along with being tapped and tuned into the marketplace.
Sales Excellence: Leverage your accomplished selling skills to meet and exceed sales targets. Cultivate and maintain client relationships, driving revenue through exceptional service.
Retail Management: Oversee the day-to-day operations of the retail store, including curating, buying/sourcing, and merchandising. Ensure the showroom reflects the unique design perspective.
Networking: Utilize strong networking skills to build partnerships and collaborations within the interior design and retail community.
Travel Opportunities: Embrace opportunities for international travel, contributing to the expansion of brand presence beyond the Twin Cities.
Event Management: Work weekends and events, actively participating in promotional activities and engaging with clients.
Qualifications:
Proven experience as a successful seller in a retail environment. Luxury product experience is preferred.
Strong networking and relationship-building skills.
Retail management experience, including curation, buying/sourcing, and merchandising.
Willingness to work weekends and events.
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Position Description: Support GM in the launch of new flagship luxury home boutique on Madison Ave. Supervise employees, lead clienteling initiatives, execute merchandise strategies toward achievement of overall store performance
Company Information: Founder- led, heritage luxury linens brand known for exceptional craftsmanship and design. This will be the House's first US flagship, designed to evoke a sense of entering a beautiful home where you can immerse yourself in the brand and explore extensive customization options
Leadership and Culture: US-based leadership known for balancing heritage and quality with innovation in product, design and business practices.
Benefits and Appreciation: Full benefits suite and competitive bonus program
Salary to $100K plus bonus
Requirements: Luxury boutique leadership experience a must; home project experience a plus.
Regional Territory Manager – Midwest & West
Fine Jewelry & Accessories
Dallas, Texas-based (Remote with travel)
Region: IL, WI, ND, SD, MO, IA, NE, KS,OK, LA,MN, TX.
The main responsibility of the Wholesale Regional Sales Manager - South is to partner with the Wholesale Director to ensure that all customers are provided product and service information, and that product and service issues are addressed and resolved effectively. Impact sales through account development and augmentation.
Essential Job Functions:
- Monitor and impact sales per account: sales cycle, reports
- Promote special programs and packages to accounts: ShopnShop, coop, holiday promotions, etc.
- Travel with Sales Representatives to visit active accounts and open new, prospective accounts.
- Help and inspire retailers to promote the brand on their social media accounts.
- Manage reporting: set weekly and monthly goals and maintain accurate sales reporting.
- Assist the Wholesale Director with all aspects of the business.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Attend shows, both local and national (3-4 times a year). Help with show set up and work with active and new customers.
- Special projects as assigned: trade shows, SNS, prospecting, damages, picking orders/shipping, etc.
- Work directly with the Wholesale Director to create annual and quarterly business plans to drive revenue growth across portfolios of accounts.
- Meet monthly with the Wholesale team to discuss progress, pitfalls, and support level needed from the department.
- Manage sales rep with their accounts and prospects
- Manage customer orders and order status by partnering with customer service.
- Conduct new account research.
- Prepares sales and promotional program forecasts.
- Knowledge of order process and SAP operations.
- Building and maintaining strong, long-lasting relationships with customers and buyers.
Qualifications and Education Requirements:
- 3-5 years sales experience in jewelry wholesale division or fashion industry preferred.
- Computer Proficiency Required: MS Excel, Word, PowerPoint, Outlook and SAP.
- Ability to work in a fast paced environment.
- Product knowledge inclination.
- Market knowledge.
- Conflict resolution.
- Multi-tasking.
- Documentation and analyzing information skills.
- Strong customer service skills and demonstrated creativity/ability to manage customer expectations.
- Resolves issues in a positive, professional manner.
- Travel 50-75% of the time
Company information
- Iconic fine & fashion jewelry brand with unique & distinctive style, working in semi-precious & fashion jewelry materials.
- European brand, with over 30 years of success enjoying positive growth in the US.
Leadership & Culture
- This position reports to the Wholesale Director
- Hybrid – work from home when not traveling the region
- 40-60% travel
Benefits and appreciation
- Medical, Dental, Vision, Life & Disability Insurance
- Up to 15 days PTO annually (10 days vacation accrued and other)
- Proficient Spanish is a plus but not required
Territory Manager-Fashion & Fine Jewelry
Remote/Hybrid
Prefer based in Atlanta, Charlotte, Nashville
Brand Profile:
Heritage and iconic brand fashion jewelry brand was founded in the late 1990s by a group of designers who resolved to establish a brand of fashion jewelry and accessories that would break all existing molds. The project was based on the creation of pieces with a unique and distinctive style, which soon became known for their flair and innovation. This fusion of tradition and modernity was the breeding ground for a new and different brand, steeped in a spirit of craftsmanship and signaling exclusivity through its design and quality.
RESPONSIBILITIES:
The main responsibility of the Territory Manager is to partner with the Wholesale Director to ensure that all customers are provided product and service information, and that product and service issues are addressed and resolved effectively. Impact sales through account development and augmentation.
- Monitor and impact sales per account: sales cycle, reports
- Promote special programs and packages to accounts: Shop-In-Shop, coop, holiday promotions, etc.
- Travel with Sales Representatives to visit active accounts and open new, prospective accounts.
- Help and inspire retailers to promote the brand on their social media accounts.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Attend shows, both local and national (3-4 times a year). Help with show set up and work with active and new customers.
- Special projects as assigned: trade shows, SNS, prospecting, damages, picking orders/shipping, etc.
- Work directly with the Wholesale Director to create annual and quarterly business plans to drive revenue growth across portfolios of accounts.
- Meet monthly with the Wholesale team to discuss progress, pitfalls, and support level needed from the department.
- Manage sales rep with their accounts and prospects
- Manage customer orders and order status by partnering with customer service.
- Conduct new account research.
- Prepares sales and promotional program forecasts.
- Knowledge of order process and SAP operations.
- Building and maintaining strong, long-lasting relationships with customers and buyers.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- 1-3 years sales experience in jewelry wholesale division or fashion industry preferred.
- Computer Proficiency Required: MS Excel, Word, PowerPoint, Outlook and SAP.
- Ability to work in a fast paced environment.
- Product knowledge inclination.
- Market knowledge.
- Conflict resolution.
- Multi-tasking.
- Documentation and analyzing information skills.
- Strong customer service skills and demonstrated creativity/ability to manage customer expectations.
- Resolves issues in a positive, professional manner.
- Travel 40-60% of the time.
PREFERRED SKILLS
- Computer Literacy (Excel, Word, PowerPoint)
- Fluent in Spanish (not required)
Wholesale Customer Service Manager
SOHO Office Based
Brand Profile:
Heritage and iconic brand fashion jewelry brand was founded in the late 1990s by a group of designers who resolved to establish a brand of fashion jewelry and accessories that would break all existing molds. The project was based on the creation of pieces with a unique and distinctive style, which soon became known for their flair and innovation. This fusion of tradition and modernity was the breeding ground for a new and different brand, steeped in a spirit of craftsmanship and signaling exclusivity through its design and quality.
RESPONSIBILITIES:
The main responsibility of Wholesale Customer Service Manager is to ensure that the Wholesale Customer Service team is providing all customers timely product and service information, and that product and service issues are addressed and resolved effectively.
- Assist customers and Sales Reps with all questions and concerns via phone and email.
- Create new customer accounts in the system; update existing customer account information as necessary.
- Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.
- Oversee sales order booking throughout its entire life cycle – from order processing to shipment and invoicing to ensure that all POs are delivered properly within specified timeframe.
- Maintain financial accounts by processing customer adjustments by applying credits and returns.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Run weekly reports to monitor delivery – coordinate between Wholesale Manager and the Sales team to proactively identify potential problems before issues occur, alert the appropriate personnel in order to seek resolutions – share shipment progress and discrepancies with Manager/Reps on a weekly basis to target most effective methods to address opportunities and concerns.
- Create invoices and send copies of orders & invoices as necessary.
- Enter orders and upload Brandwise.
- Issue RA’s and follow up on repairs/credits.
- Other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Minimum 1-2 years of customer service or administrative experience
- Customer service skills
- Problem solving
- Administrative skills
- Conflict resolution
- Multi-tasking
- Documentation and analyzing information skills
- Computer Proficiency Required: MS Excel, Word, PowerPoint, Outlook
LA or Las Vegas Based
Beauty & Fragrance Category
Luxury Beauty brand in need of a NEW West Coast Area Manager to lead a dynamic team across 5 stores on executing superior customer service, positively motivates the team to achieve all sales goals and after sales experience to increase and retain customer loyalty. Reporting to the Director of Stores this West Coast Area Manager will work cross functionally to collaborate with the Head of Omni & Retail Experience on executing sales strategy while monitoring assigned store General Manager’s store expenses and maintain store operating budget, aiming to reduce overall cost.
CORE RESPONSIBILITES:
This position is responsible for driving sales and the Customer Experience through strong leadership, sales strategies, and events. The individual in this role delivers a captivating, branded customer experience and enables consistent sales growth that can positively represent this luxury brand. This role will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability and Communication.
- Coaches team to facilitate and execute in-store events and out of store networking to enhance business
- Acts as the Brand Ambassador for brand events, (launches, virtual, in person) and networking opportunities
- Analyze monthly store performance, reporting current business trend to cover every aspect of the business including competitor performance
- Supports General Managers in creating, optimizing, and developing a store team, in consistency with short and long-term business needs
- Consistently evaluates General Manager’s results and skills; works with Head of Omni &Experience and Human Resources on development opportunity
- Execute strategies by providing coaching and training which increase skill level of General Managers and Product Specialists, with a focus on building replenishment business and driving top line sales.
- Conduct in store training sessions utilizing product knowledge, Customer Experience, product expertise, productivity measures and best practices to enhance selling skills and increase relevant business acumen of sales force.
- Provides input to Head of Omni & Retail Experience in order to create selling tools that meet the needs of the sales associates
Requirements:
5+ years’ experience of progressively responsible positions in driving retail sales, preferably in the luxury fragrance / skincare industry.
Excellent analytical skills.
Has extensive understanding of retail and fragrance business.
Experience in event planning and proven track record of delivering successful events.
Must be flexible and adaptable to changing priorities.
Must be able to travel up to 50%.
Excellent recruiting, training, coaching and presentation skills.
Physical ability to move about in store, kneeling, stooping, using stairs, carrying, bending, stretching, and twisting, lifting to 25 pounds.
Ability to educate and motivate sales force.
Excellent communication with all levels of management.
Possesses intermediate computer and keyboarding skills and provides an awareness of various reporting tools and systems to support business needs.
Detailed organizational skills.
Comfortable working with a team and willing to take on new challenges/opportunities.
Benefits:
Medical/Dental/Vision
401k Savings plan with company match
Flexible Savings Account
Parental Leave
Cell Phone Reimbursement
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Territory Manager-Northeast
Fashion & Fine Jewelry
Remote/Hybrid
Location: Ideal base in Boston/MA overseeing all Rhode Island, Massachusetts and Connecticut accounts
Brand Profile:
Heritage and iconic brand fashion jewelry brand was founded in the late 1990s by a group of designers who resolved to establish a brand of fashion jewelry and accessories that would break all existing molds. The project was based on the creation of pieces with a unique and distinctive style, which soon became known for their flair and innovation. This fusion of tradition and modernity was the breeding ground for a new and different brand, steeped in a spirit of craftsmanship and signaling exclusivity through its design and quality.
RESPONSIBILITIES:
The main responsibility of the Territory Manager is to partner with the Wholesale Director to ensure that all customers are provided product and service information, and that product and service issues are addressed and resolved effectively. Impact sales through account development and augmentation.
- Monitor and impact sales per account: sales cycle, reports
- Promote special programs and packages to accounts: Shop-In-Shop, coop, holiday promotions, etc.
- Travel with Sales Representatives to visit active accounts and open new, prospective accounts.
- Help and inspire retailers to promote the brand on their social media accounts.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Attend shows, both local and national (3-4 times a year). Help with show set up and work with active and new customers.
- Special projects as assigned: trade shows, SNS, prospecting, damages, picking orders/shipping, etc.
- Work directly with the Wholesale Director to create annual and quarterly business plans to drive revenue growth across portfolios of accounts.
- Meet monthly with the Wholesale team to discuss progress, pitfalls, and support level needed from the department.
- Manage sales rep with their accounts and prospects
- Manage customer orders and order status by partnering with customer service.
- Conduct new account research.
- Prepares sales and promotional program forecasts.
- Knowledge of order process and SAP operations.
- Building and maintaining strong, long-lasting relationships with customers and buyers.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- 1-3 years sales experience in jewelry wholesale division or fashion industry preferred.
- Computer Proficiency Required: MS Excel, Word, PowerPoint, Outlook and SAP.
- Ability to work in a fast paced environment.
- Product knowledge inclination.
- Market knowledge.
- Conflict resolution.
- Multi-tasking.
- Documentation and analyzing information skills.
- Strong customer service skills and demonstrated creativity/ability to manage customer expectations.
- Resolves issues in a positive, professional manner.
- Travel 40-60% of the time.
PREFERRED SKILLS
- Computer Literacy (Excel, Word, PowerPoint)
- Fluent in Spanish (not required but a plus)
Regional Sales Manager - Luxury Gemstone Jewelry
- Introduce the brand to the leading independent jewelers nearly nationwide for this emerging luxury jeweler
- Passion for fine jewelry and unique gemstones essential, retail or wholesale backgrounds considered
- Experience building a successful luxury jewelry wholesale business
- 30-50% travel
- A premier jewelry house working in diamonds & rarer colored gems
- Jewelry artisans with unique designs & great attention to details
- Report to the Vice President, Sales
- Be a pioneer in establishing this territory for this fast growing luxury brand
- $110-$130k base and bonus for exceeding sales targets
- Medical benefits reimbursement
- Paid Time Off
Client Acquisition Specialist
Remote/Hybrid-Contract Role
NYC/NJ Based
Luxury Women's Fashion & Accessories Brand
Are you a dynamic and experienced Sales Professional or Stylist with a proven track record in luxury fashion?
We are thrilled to announce an exclusive opportunity to join our team as a Client Acquisition Specialist to support the NEW brand flagship store on Madison Avenue, NYC. In this role you will collaborate with internal sales and corporate partners to enhance overall sales performance with the overall goal of generating sales through attract new clients, and reactivate former ones.
Ideal candidate MUST have a book of business with the ability to identify top client potential to introduce to new boutique collection/consignment and build lasting relationships through on-going in-store support and outreach for all new ways to engage and foster positive client experience and full brand exposure.
Responsibilities:
Business Development:
- Work cross-functionally with corporate partners to drive and increase sales performance for overall business
- Analyze the business, propose, and implement action plans to improve results, generate sales for each product category, crafting new clients and reactivating former ones.
- Identify new opportunities to attract and retain clients
- Support store events to grow the business and brand awareness
- Work with corporate product team to communicate client merchandise request for all collections.
- Assist with developing consignment box program for seasonal shipments to approved client list.
Client Management:
- Lead customer service quality to meet customer expectations by offering excellent customer service standards
- Develop dedicated Tanya Taylor customers, implement appropriate CRM tools and maintain customer database
- Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers
Qualifications:
- Minimum 3 years of previous retail experience
- Womenswear and/or luxury experience preferred
- Book of clients
- Quantitatively-inclined and goal oriented
- Excellent social skills: the ability to communicate optimally both verbally and in writing.
- Ability to use POS system and its inventory management functions
- Ability to work in a collaborative team environment
- Ability to lift boxes/weight up to 30 lbs
- Must have flexible schedule: some nights, weekends, and holidays
*hours may vary based on business needs
20+ hours per week-potential temp to perm opportunity for hire
Salary-hourly rate negotiable based on candidate expectations communicated in initial screening call for contract work
This is not a Full-Time role currently and does not offer benefits.
Store Director- Westport CT
Fine Jewelry & Accessories
- Effectively lead, develop, and support the sales and/or operations of store to meet and/or exceed sales and profitability targets.
- Building a climate of service excellence with hands on leadership alongside team to deliver extraordinary client experiences and partners with the Market Vice President.
- Possess an entrepreneurial spirit to allow for a creative and innovative store performance, setting bar high for excellence in all you do- front facing people manager understanding ins and outs of boutique needs on a daily basis
- Building a sphere of influence within the store, the mall, and the city and community
- Deepen the relationship with your clients to achieve commercial targets and drive lifetime loyalty and spend.
- Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly, and annual store sales target. Direct managers to drive client development activity among individual team members to cultivate new and existing clients.
- Demonstrate passion and deliver memorable moments to both team members and clients, managing client relationships personally.
- Manage and motivate & inspire the team to drive business through key product pillars.
- Elevate the in-store experience by consistently delivering memorable moments.
- Lead, model, and coach based on NPS score, provide feedback, and elevate the client experience by keeping the survey questions in mind.
- Ensure continuous Guest Experience management presence on the sales floor, coaching the team on the selling ceremony and ensuring client experience expectations are being always delivered.
- Optimize hospitality and store amenities to create unique experiences.
- Cast a successful team; Elevate and hire talent to ensure a winning team and create a best-in-class service & selling organization.
- Prioritize diversity, cultivate inclusive environments, and foster growth
- Accurately assess capabilities and build robust development plans to grow talent at all levels and assist career growth.
- Continuously encourage, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
BENEFITS:
- Top benefits in LVMH portfolio- medical, dental, vision
- 401K & Retirement Plans
- Generous PTO, holiday, sick time
- Additional Bonus offerings for seasonal sales
- Tremendous opportunity for internal growth mobility
Experience
Required:
- Minimum of 7-10 years of sales management experience in retail or luxury retail or relevant client related experience (e.g., hospitality).
- Proven track record in sales generation, managing the achievement of sales goals.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
- Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
- Must have authorization to work in the United States or in the country where the position is based.
- Luxury brand experience preferred
Regional Sales Manager
LA Based
Job Summary
The Regional Sales Manager for a highly-sought after Women’s RTW and Accessories brand is responsible for identifying high profile regional account opportunities, securing agreements for wholesale accounts via the phone and in-person customer visits. They are also responsible for managing a team of account managers in their territory and being lead liaison in high-profile regional trade shows.
Responsibilities
- Manage Regional accounts and work strategically to achieve and exceed aggressive seasonal and annual sales targets.
- Manage, develop, and strengthen relationships with regional account customers.
- Host showroom market appointments in the LA showroom as well as at regional trade shows in Las Vegas and NYC.
- Run and maintain weekly selling reports at the class/style/door level to maximize productivity, suggest reorders, and capitalize on selling trends.
- Work directly with accounts through store visits, product knowledge seminars/ training, and consistent communication, and feedback.
- Provide data and feedback for mid and end of season hindsight to cross-functional partners.
- 20%-30% Travel is required.
- Will need to be in the LA showroom 3-4 days a week
Benefits
- Generous employee discount
- Medical/dental/vision
- Flexible Spending Account
- Voluntary benefits and pet benefits
- 401k with company match
- Employee stock purchase program
- Employee Assistance Program
- Vacation time and 12 paid company holidays
Visual Merchandising Manager-Wholesale
NYC Based
Fine & Fashion Jewelry
We are looking for an innovative Visual Merchandising Manager to assist the Director in generating sales through creative retail displays that capture buyers’ attention, with the goal of providing an excellent in-store experience. You will employ visual merchandising principles to convert window shoppers into prospects by driving branding and sales objectives in order to maximize profitability
To be successful as a Visual Merchandising Manager, you must ensure our store’s visual appearance is maintained to the highest standard, at all times.
If you want to join the amazing team of a solid international brand with over 100 stores around the world that would bet on your career development and talent, this could be the ideal opportunity for you! This well know jewelry brand is present in over 40 countries and our stores are located on the most emblematic streets of big cities like Paris, Madrid, London, Milan, Barcelona, Shangai, New York, Tokyo and Moscow.
Responsibilities:
- Coordination and training of the VM team
- Create windows and decorations
- Coordination of the different implementations in all the channels (windows, displays and decorations) in strong cooperation with local teams and area managers.
- Ensure excellence VM execution is reached and maintained.
- Develop VM guidelines, to support relevant stakeholders on how to merchandise.
- Manage all Visual Merchandising feedback reports, tracking and follow up to ensure correct implementation.
- Manage all Visual Merchandising trainings in the field and online.
- Oversee all visual merchandising implementations at pilot shop and maintenance.
- Showroom assistance and maintenance.
- Analysis and KPI´S global reports.
- Responsible for all new openings.
Requirements:
- Minimum Education: Visual Merchandising studies, Art / Fashion, Spatial Design, Interior Design, Retail Management, or a related field.
- Working knowledge of current visual merchandising trends and best practices.
- Ability to analyze sales merchandising reports and survey results.
- Consumer journey & POS visibility deep knowledge (KPI´s)
- Minimum of 3 years’ experience in Visual Merchandising Management, preferably in the luxury Industry.
- Strong interpersonal skills and able to run inter departmental projects.
- Very good organizational and communication skills.
- Coordinating various tasks and schedules at the same time.
- Willingness to challenge the obvious.
- Creativity, strong eye for details, hands-on mentality, proactive and service-oriented.
- Work independently with minimal supervision and delivering timely results.
- Experienced in Microsoft Office: Excel, Power Point, Word.
- Experienced with Adobe Creative Suite: InDesign, Photoshop, Illustrator
- Travel Is required.
Company information
- Iconic fine & fashion jewelry brand with unique & distinctive style, working in semi-precious & fashion jewelry materials.
- European brand, with over 30 years of success enjoying positive growth in the US.
Leadership & Culture
- This position reports to the Visual Merchandising Director
- Position is NYC based out of NYC SOHO offices when not traveling for stores
- 40-60% travel
Benefits and appreciation
- Medical, Dental, Vision, Life & Disability Insurance
- Up to 15 days PTO annually (10 days vacation accrued and other)
- Proficient Spanish is a plus but not required
Benefits and Appreciation:
-100% paid healthcare
-competitive PTO package
-401K
Requirements:
-5+ years luxury retail or hospitality management
-Demonstrated success building sales in client-focused environment
-Experience in a US Subsidiary of European luxury house a plus
-A passion for the fragrance and beauty category is a must, experience with the category is a plus
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Boutique Manager
- Open and lead new dual-brand retail boutique in Palm Beach
- Selling Manager, focused on driving clientele development and exceptional client experience
- Develop outreach programs to work with design community, maximizing store's new design studio
Company information
- Established, heritage luxury linen company with strong growth trajectory
- Recent brand acquisition has broadened market penetration
- Positive company culture that celebrates entrepreneurship, open communication, and internal partnerships
Leadership & Culture
- Consistency in top leadership coupled with sustained company growth
- European culture consistent with US Subsidiary of a luxury house
Benefits and appreciation
- Full benefits suite
- discount and product allowance
This candidate must have 4 wall leadership experience with a luxury brand, home product experience strongly preferred including interface with the Design community. Experience growing and developing a boutique business a must.
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Fine Jewelry
Independent Accounts
REMOTE (States include: MN/ IL/ WI/ MT/ NE/ IN)
The Director of Sales (MIDWEST) is responsible for the development of the brand and the achievement of established sales revenue targets and specific business metrics with Independent Fine Jewelers. The Director of Sales is also responsible for new account acquisition and brand expansion in collaboration with the SR. Vice President of Sales. Promoting brand standards, building strong strategic partnerships and business development is an integral part of this role. Experience and established relationships with independent accounts in Midwest territory is a must.
RESPONSIBILITIES:
- Assume responsibility for a designated base of retail accounts
- Drive sales and results consistent with goal to exceed designated targets for existing account base.
- Develop and capture new business acquisition opportunities to achieve sales growth in designated territory.
- Communicate, develop, and maintain relationships with store principals and key sales and inventory personnel.
- Manage brand visibility within the retail space, to include case-space, displays, duratrans, etc.
- Understand and be proficient in all brand digital platforms including but not limited to ERP, B2B and virtual meeting appointment tool.
- Facilitate and deliver retailer training on all brand and digital solutions.
- Input customer orders and provide support in tracking orders, returns, memo, special orders and other customer requests as needed.
- Utilize data and various tools to perform detailed analysis of sales performance, including sell-in, sell-thru, turns, returns, replenishment, memo, special-orders etc, to identify growth opportunities.
- Monitor the marketplace for the latest information on changing conditions, new products, and merchandising techniques.
- Collaborate closely with all internal departments and business partners within the organization to successfully execute sales strategy.
- Travel to account base and trade shows on a frequent basis.
QUALIFICATIONS:
- Bachelor’s degree preferred.
- 5+ years’ experience in a sales role with a demonstrated track record of account management in fine jewelry
- Strong quantitative, assortment planning and data analysis skills, including use of CRM and various business intelligence tools.
- Strong negotiation and consultative sales skills
- Exceptional oral and written communication combined with customer centric mindset.
Position
- Open and lead new, luxury timepiece-focused boutique in Austin
- Hire and train store team- unique opportunity to fully put your imprint on a luxury business
- Focus on driving sales, delivering refined client service and developing client network
Leadership and Culture
- World-renowned timepiece brand known for excellence, innovation, design and precision
- Standout name among European-owned, global W&J brand portfolio
- Strong track record of internal promotion and longevity within group
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, store commission and personal commission that financially rewards performance
Qualifications
- 3+ years of experience managing a luxury boutique
- Experience with high price-point product that requires an experiential selling ceremony
- Passion for fine timepieces and creating an environment that fosters exceptional client journey
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Energetic, passionate, social
Position
- Oversee luxury boutique for coveted European watch brand in Scottsdale
- Supervise diverse team, driving performance toward achievement of all KPI targets
- Focus on driving sales, delivering refined client service and developing client network
Leadership and Culture
- World-renowned timepiece brand known for excellence, innovation, design and precision
- Standout name among European-owned, global W&J brand portfolio
- Strong track record of internal promotion and longevity within group
Benefits and Appreciation
- Full benefits suite with generous employer contribution toward insurance packages
- Exceptional blend of annual bonus, store commission and personal commission that financially rewards performance
Qualifications
- 3+ years of experience managing a luxury boutique
- Experience with high price-point product that requires an experiential selling ceremony
- Passion for fine timepieces and creating exceptional client journeys is a must
- Strong communication and analytical skills
- Superior operational awareness and organizational skills
- Energetic, passionate, social
Position
- Open and lead new boutique on Worth Ave. featuring luxury timepieces and jewelry
- Hire and train store team- unique opportunity to fully put your imprint on a luxury business
- Local expansion plans will lead to dual-store manager role within one year
- Partner with global brands to maintain merchandising and selling ceremony standards at a high level
- Oversee client development activities and strategies to deepen client relationships and loyalty
Leadership and Culture
- 2nd generation family ownership, known for premier product and service throughout the Eastern region
- Entrepreneurial environment where you truly own your business and have streamlined communication to decision makers
- Unique opportunity for growth in an expanding company with strong reputation in the industry
Benefits and Appreciation
- Full benefits suite
- Negotiable Bonus and/or Commission package
Qualifications
- 5+ years of experience managing a luxury boutique
- Experience with high price-point product that requires an experiential selling ceremony
- Passion for fine timepieces is a must; experience in the category is a significant plus
- Strong communication and analytical skills
- Energetic, passionate, results-oriented
Position
- Responsible for opening new boutique for globally prominent Women's Fashion house
- Hire and onboard cohesive, client-focused sales team
- Set team goals and ensure achievement of all KPIs
- Uphold high standards of brand presentation and selling ceremony
- Leverage strong client connections in the Palm Beach Market and ensure ongoing client acquisition and retention strategy
Leadership and Culture
- US-based, international luxury design house with a trademark style of fabulous, bold femininity
- Entrepreneurial, hands-on culture balanced by supportive corporate governance and structure
- Emphasis on having a warm, welcoming store and corporate culture while also operating at the highest level of luxury
Benefits and Appreciation
- Full benefits suite including health insurance, 401K and PTO package
- Bonus based on achievement of KPIs
- Discount and clothing allowance
- Company events and well-being initiatives
Qualifications
- 5+ years as leader of a luxury boutique
- Women's RTW strongly preferred, experience with couture a plus
- Excellent communication, organizational and interpersonal skills
- Hands-on, inspirational leader with strong connections to HNW/UHNW clients in market
NEW STORE OPENING!
NEW Boston Based location for high-growth multi-category service based accessories brand in need of a Studio Manager reporting into the Regional Manager who will oversee the overall operation of the Studio responsible for driving performance, while providing an amazing experience to brand clients!
Candidate Qualifications based on 3 Brand Pillars:
REVENUE
● Financial Acumen-Analyzes business reporting to identify opportunities in key business metrics and communicates them effectively
Develops the team’s understanding of key business metrics and reporting, setting strategies and aligning the team to continually improve key business metrics to achieve sales plan
● Drives Results-Accountable for the Studio’s overall performance. Creates a performance-oriented culture by setting clear expectations and targets for team.
● Customer Focus- Serves as a brand ambassador: welcomes and educates clients and shopping experience through selling cycle. Implements ands trains to service recovery best practices while identifying and escalating client feedback to improve the overall experience.
OPERATIONS
● Optimizes Work Processes ○ Leverages Studs’ tools and resources consistently and effectively. Owns scheduling within the labor allocation and audits for payroll accuracy. Delegates ownership of work to the management team’s divisions of responsibilities and follows-up routinely
● Decision Quality- Cascades communication from HQ to the studio team to ensure comprehension and retention. Balances analysis, experience, and integrity when making decisions for the overall business. Empowers the team to act like an owner and make smart business decisions
● Ensures Accountability- Holds themselves and the team accountable to meet directive execution dates. Well-versed in the piercing operating procedures to ensure client experience, work safety, and record keeping standards are met. Ensures inventory control through POS accuracy and loss prevention measures
TALENT
● Builds and Develops Effective Teams- Creates a sense of belonging and strong team morale through trust and collaboration. Owns recruiting and ensures successful onboarding and continued development of a diverse team. Utilizes development plans and touch bases to steward the team in their careers
● Integrity- Prioritizes compliance and ensures the team is accountable to company policies and standard operating procedures.
● People Centric- Shows consistency by providing best-in-class service to everyone. Provides prompt coaching and feedback with clear actionables. Navigates employee relations thoughtfully and timely with cross-functional partnership
Experience:
● Availability: 40 hours per week, you must be available for five shifts (Monday, Thursday-Sunday)
● Comfortable standing for extended periods of time up to 8+ hours
● Able to lift, carry, and move at least 20 lbs
● Must be able to handle chemicals safely
● Driven, creative problem solver that consistently acts with integrity and speaks up
● Owner’s mindset, with the ability to approach feedback and problems with a positive attitude
Benefits & Perks:
● Comprehensive medical, dental, and vision insurance, as well as 401k and monthly lifestyle reimbursement
● 20 days accrued Paid Time Off, 7 days accrued Sick Time, and 11 paid Federal Holidays
● Three months of paid Parental Leave (biological, adoptive, and foster parents are all eligible)
● A paid sabbatical after four years of full-time service
● Learning and development opportunities to support development and foster an inclusive culture
Calling all experienced wholesale candidates! We are working in West Coast market looking to fill an LA based Regional Sales Manager opportunity for a highly-sought after Women’s RTW and Accessories brand.
The ideal candidate has experience working within specialty accounts with direct fashion, accessories or jewelry experience. This is a role for someone scrappy, ready to travel 20-30%, hands-on, and motivated to get into the business and continue to support its tremendous growth plan into 2024. This team is a team with a wonderful company culture that believes in balance and a quality of life and flexible work schedule (remote/hybrid).
Director of Sales-West Coast
Fine Jewelry
(Remote) Location- California
The Director of Sales (West Coast) is responsible for the development of the brand and the achievement of established sales revenue targets and specific business metrics with Independent Fine Jewelers.
The Director of Sales is also responsible for new account acquisition and brand expansion in collaboration with the Vice President of Sales. Promoting brand standards, building strong strategic partnerships and business development is an integral part of this role. Experience and established relationships with independent accounts in West Coast territory is a must.
RESPONSIBILITIES:
- Assume responsibility for a designated base of retail accounts
- Drive sales and results consistent with goal to exceed designated targets for existing account base.
- Develop and capture new business acquisition opportunities to achieve sales growth in designated territory.
- Communicate, develop, and maintain relationships with store principals and key sales and inventory personnel.
- Manage brand visibility within the retail space, to include case-space, displays, duratrans, etc.
- Understand and be proficient in all brand digital platforms including but not limited to ERP, B2B and virtual meeting appointment tool.
- Facilitate and deliver retailer training on all brand and digital solutions.
- Input customer orders and provide support in tracking orders, returns, memo, special orders and other customer requests as needed.
- Utilize data and various tools to perform detailed analysis of sales performance, including sell-in, sell-thru, turns, returns, replenishment, memo, special-orders etc, to identify growth opportunities.
- Monitor the marketplace for the latest information on changing conditions, new products, and merchandising techniques.
- Collaborate closely with all internal departments and business partners within the organization to successfully execute sales strategy.
- Travel to account base and trade shows on a frequent basis.
QUALIFICATIONS:
- Bachelor’s degree preferred.
- 5+ years’ experience in a sales role with demonstrated track record of account management in fine jewelry
- Strong quantitative, assortment planning and data analysis skills, including use of CRM and various business intelligence tools.
- Strong negotiation and consultative sales skills
- Exceptional oral and written communication combined with customer centric mindset.
Unique opportunity to lead an established, independently-owned, multi-brand specialty boutique in Boston. This store has an exceptionally loyal following based on it's highly-curated RTW/Accessories/Footwear assortment and limited edition collections.
Company Information
- Privately-owned multi-brand retailer with both digital and brick & mortar presence in multiple US markets
- Founder-led culture started from humble roots that has grown to successful business with loyal national client base
- Highly entrepreneurial environment that celebrates creativity and development of the store's team
- Values connection to community and charitable outreach in their retail markets
- Strong commitment to diversity, equity and inclusion
Benefits and Appreciation
- Full Benefits suite
- Employee discount
Requirements
- Experience managing in a client-focused, specialty retail setting
- Keen awareness of current fashion trends
- Operationally strong to ensure all brand standards are met on a daily basis
- Experience managing a diverse team of 10+
- High standards for exceptional, personalized client service
Store Planning Director
Los Angeles
Store Planning Director
- Global head of retail & special project design and construction
- Collaborate with Brand Creative Director & Retail Leadership to create extraordinary luxury retail spaces
- Architecture degree required along with retail store planning expertise
Company information
- Highly specialized luxury accessories brand specializing in micro-production
- 4 days in beautiful LA office, WFH Wednesdays
- International & domestic travel required
Leadership & Culture
- This position reports to the VP of Global Sales
- Nearly 10-year-old brand with an highly loyal & growing customer base
- Ethically sources materials; highly respective of company employees & partners
Benefits and appreciation
- PTO + sick days, health benefits w/ substantial employer contribution
- 401k with matching
- Enjoy Winter Break (in addition to PTO), Summer Fridays and other thoughtful employee benefits that recognize your contribution
- Generous Employee Discount program
LOCATION: ORLANDO FL
Reporting to the CEO/Founder the Store Operations Director is responsible for all operations and activities of store and staff; executes company policies, procedures, and programs to meet or exceed sales and gross margin goals. This Director is also responsible for managing all activities related to operations, developing policies as well as directing and coordinating human resources activities, such as employment, compensation, employee relations, benefits, training, and employee services.
RESPONSIBILITIES
STORE LEADERSHIP:
• Coordinates all store activities in a manner that maximizes sales, profits, and customer satisfaction.
• Supervises the interviewing, selection, hiring, and training of all associates.
• Maintains a high level of customer service by ensuring that service standards are high and that complaints from customers are quickly resolved.
• Supervises freight process to ensure compliance to company guidelines and productivity standards.
• Maintains interior and exterior store standards; ensures merchandise presentation is in accordance with company direction.
• Implements safety and shrink best practices.
• Manages and supervises office functions, payroll, and controllable expenses.
• Develops and implements creative plans to increase store sales and decrease loss.
• Maintains communication with district/regional managers to stay abreast of company initiatives.
• Provides human resource management, including but not limited to staffing plans, performance evaluations, and training and development.
• Prepares all necessary reports and paperwork.
• Performs other related duties as assigned by management.
STORE OPERATIONS:
• Develops and implements programs and initiatives on expense management, productivity, and associate morale.
• Ensures consistency of operational processes within the store.
• Plans and manages storewide expenses.
• Ensures a safe environment for associates and customers.
• Manages shipping and receiving, merchandise staging, and merchandise pickup.
• Manages stockroom and offsite storage.
• Maintains facilities and housekeeping.
• Assists in handling and resolving escalated customer issues.
• Understands and communicates to store and district staff competitive activities/trends in market and unique local market issues.
• Ensures that the store operates in full compliance with applicable laws, regulations, and company policies.
• Hires, trains, supervises, motivates, and develops store management staff; manages schedules and workflow.
• Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Prepares all required reports and paperwork.
• Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
• Knowledge of retail operations, human resources, and shrink reduction plans.
• Ability to maximize resources to accomplish key metrics.
• Demonstrated ability to understand key financial, clinical, and operational drivers affecting business.
• Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment.
• Supervisory experience or demonstrated willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate performance.
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
• Interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
• Commitment to excellence and high standards
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow.
BENEFITS:
Medical, Dental, Vision, flexible PTO[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 90000 ) [ContactName] => Marcus Jordan [ContactPhone] => [ContactEmail] => MJ@trophyroomstore.com [DatePosted] => 2023-09-19T00:00:00 [City] => Orlando [State] => FL [PostalCode] => 32801 [Country] => [Status] => Filled [ContactId] => 120269317415100 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 75000 ) [ShowOnWeb] => 1 [PositionId] => TrophyRoom01 [LastModified] => 2023-10-19T12:18:40 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Position_Type [FieldType] => Dropdown [Values] => Array ( [0] => Retail ) ) ) ) )