As our group is working on several manager searches for our luxe clients, it strikes me how we consistently hear of the need for Managers to truly set the tone when it comes to Client Experience in their retail stores. In NYC alone, today we have 10 active projects for well-known global luxury brands to lead retail businesses, both Uptown and Downtown. Each brand has its own nuance and personality that makes it unique- yet so often we hear “cookie cutter” answers from candidates.

Tell us how you can passionately lead a team to deliver that client experience each day and we can match you with a wonderful opportunity that allows you to put that plan into action!

If an opportunity to lead one of these brands truly resonates with you, then take the time to understand the brand, its message, and how you will be the “face of the brand” in leading that store’s team. What will entice that target client to come into your store and what will further engage that client to buy? Certainly the brand owns its advertising message, product design, physical space, etc- but you, as the leader, own the client experience.

 

Tell us how you can passionately lead a team to deliver that client experience each day and we can match you with a wonderful opportunity that allows you to put that plan into action!