Head of Retail – US

Head of Retail

New York City, NY

Role Overview

• Lead and scale a high-performing experiential US retail network, driving operational excellence, profitability, and elevated customer experiences.

• Oversee retail operations, store leadership, and cross-functional partnerships as a strategic business leader with full P&L ownership.

• Develop and execute retail growth strategies, optimize performance, and ensure consistency across CX, VM, and Ops.

• Must have 15+ years of retail leadership experience, including significant experience leading a multi-market experiential retail network.

• Strong background in experiential retail environments required.

• New York City -based, full-time in office, and 50% travel.

Company Information

• Global consumer brand focused on innovation, premium CX, and retail excellence.

• Rapidly growing organization investing heavily in retail expansion, customer engagement, and operational performance.

• Collaborative, fast-paced environment with a strong emphasis on leadership, accountability, and innovation.

Leadership & Culture

• Reports directly to executive leadership and partners closely with cross-functional teams across the organization.

• Highly visible leadership role requiring strategic thinking, operational rigor, and people-first leadership.

• Culture values collaboration, agility, innovation, and exceptional customer experience.

Benefits & Appreciation

• Compensation starts at $240k + 30% bonus target

• Competitive compensation package with bonus opportunity.

• Comprehensive healthcare and 401(k) and additional benefits.

• Generous PTO and employee wellness offerings.